Southwest Airlines "flight benefits" Reviews | Glassdoor.ie

Southwest Airlines Employee Reviews about "flight benefits"

Updated 22 Feb 2020

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4.3
83%
Recommend to a Friend
92%
Approve of CEO
Southwest Airlines Chairman, President & CEO Gary C. Kelly
Gary C. Kelly
1,515 Ratings
Pros
  • "Great benefits, great company with a heart(in 215 reviews)

  • "Flight benefits, 9% 401k company match, build your own paycheck(in 169 reviews)

Cons
More Pros and Cons

Reviews about "flight benefits"

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  1. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Ramp Agent in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southwest Airlines full-time for more than 3 years

    Pros

    Flight benefits, 9% 401k company match, build your own paycheck.

    Cons

    Hard work, out in the elements, mandatory overtime

    Southwest Airlines2020-02-22
  2. "Great benefits at a price"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Agent in Denver, CO
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Southwest Airlines full-time for less than a year

    Pros

    Free flight benefits from day one; 2 wk paid training in Dallas; great reputation with the flying public; 9.3% 401(k) matching; excellent benefits; company encourages fun and humor

    Cons

    Ridiculously low pay for first five years (starting pay, first year $14.53/hr for CSAs; $.03 raise on second year). You either have to have a second job or a wealthy spouse &/or retirement fund in order to make ends meet financially. Must join union after hiring on (but very little union representation until you have completed 7 mo probation; and even then it feels like an ongoing struggle between management and union). If you need time off or are sick and you don't have vacation/sick time to draw from (and you won't for approx first six months) it's on you to trade, give away or pay a coworker to take your shift. If you refuse mandatory overtime, you receive "points and occurrences" which can potentially affect your ability for future promotions. For all the "LUV" and hospitality SWA expects you to show the flying public, they could stand to improve on how they treat their employees. Turnover rate is HIGH during the first year.

    Continue reading
    Southwest Airlines2020-02-04
  3. "Good benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Community Relations Manager in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southwest Airlines full-time for more than 5 years

    Pros

    $1 extra for bilingual reps Flight benefits Great company match on 401k

    Cons

    Micromanaged Not great schedule based on seniority

    Southwest Airlines2020-01-19
  4. Helpful (2)

    "Overall great place to work with great benefits and coworkers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations Agent in Albany, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southwest Airlines full-time for more than 3 years

    Pros

    Flight Benefits, Health/Dental/Vision benefits, Profitsharing and great 401k with company match.

    Cons

    Airport/Ground Ops Management is inconsistent. Either really good or bad. But no worse than another company.

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    Southwest Airlines2020-01-01
  5. "One of the best companies in the industry ! Truly amazing SWA!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Intern - Maintenance Programs Specialist in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Southwest Airlines for less than a year

    Pros

    1) Amazing work culture 2) Great freedom for interns to socialize and learn more about not just your team and department but also learn across departments and functions 3) Giving interns flight benefits is a nice touch. 4) One of the best internship programs, well structured and organized and truly a wonderful place to go to work and come back home to!

    Cons

    The pay could be better! Few managers in few teams in tech ops don't really care about interns and barely give them any solid work or involve in real time projects!

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    Southwest Airlines2019-11-21
  6. "Dream Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Intern - Supply Chain Intern in Dallas, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Southwest Airlines for less than a year

    Pros

    Free Travel, They want the interns to have fun

    Cons

    pretty low pay because of the flight benefits and culture

    Southwest Airlines2019-11-06
  7. Helpful (1)

    "Overall a good company with good culture, but times are changing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Analytics Consultant in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southwest Airlines full-time for more than 5 years

    Pros

    Generally good work environment, decent pay, and access to some flight benefits. Some teams are departments are progressive and innovative.

    Cons

    The starting vacation is two weeks, which is non-negotiable. There are plenty of teams and departments that are stuck in a rut. Manual processes and status quo mentality. The Technology department has bright spots, but overall bloated and unable to keep up with business requests. Difficult to get leaders from different teams or departments on the same page and commit to a common goal.

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    Southwest Airlines2019-10-23
  8. "Southwest"

    StarStarStarStarStar
    Current Employee - CSA - Customer Service Associate 

    I have been working at Southwest Airlines full-time

    Pros

    Flight Benefits for five words

    Cons

    Low Pay, Long time (11 years) to top out.

    Southwest Airlines2019-10-12
  9. "SWAWESOME"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Intern - Cargo Sales in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Southwest Airlines for less than a year

    Pros

    great projects, awesome coworkers, awesome and developed intern. program. flight benefits are DOPE!!

    Cons

    $15 was a little low for pay.

    Southwest Airlines2019-10-05
  10. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southwest Airlines full-time for more than 3 years

    Pros

    Great company, great 401k match, great profit sharing, great flight benefits, great employees and leaders.

    Cons

    Start at low pay. Takes about 5 years to start making money.

    Southwest Airlines2019-10-17

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