SolarWinds Employee Reviews about "upper management"

Updated 14 May 2020

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3.8
63%
Recommend to a Friend
71%
Approve of CEO
SolarWinds President, CEO, and Director Kevin B. Thompson
Kevin B. Thompson
353 Ratings
Pros
Cons
  • "Work life balance might be sometimes hard to keep in reasonable timeframe, sometimes too much top-down company(in 41 reviews)

  • "Upper management is a bit old-school for a tech company, but nothing egregious(in 24 reviews)

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Reviews about "upper management"

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  1. Helpful (6)

    "Meat grinder littered with company politics"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Marketing Specialist in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at SolarWinds full-time for more than a year

    Pros

    - Most of the people here are incredibly smart and hard working - Work can be a fun place with peers - There can be great managers

    Cons

    - Office politics is rampant. If a manager or director doesn’t like you as a person, despite producing high quality work, they won’t acknowledge your contributions and they’ll find ways to punish you - Only promote once a year in the summer - Underpaying employees compared to similar roles at other companies in the Austin market, in some cases the pay discrepancy is as high as $10K+ - Workload is unrealistic and out of line based on salary - People get promoted for the wrong reasons, i.e. threatening upper management or because they’re good friends with upper management rather than merit based promotions - Lack of transparency from upper leadership, constant changing initiatives with absolutely no thought about long term strategy - The good people always leave for more money elsewhere, leaving the less than stellar employees, creating a toxic work environment - 2 weeks maternity leave... what a joke. - “anonymous” employee surveys that aren’t really anonymous. Don’t be honest, you’ll get fired for it - 50% butts in chairs rule around the holidays. 50% of your team must be working in office during times like Thanksgiving and Christmas because CEO came down to talk to people during the holidays and got upset there was nobody to talk to in person, despite people being available remotely. - Exceeding expectations is never good enough. Every congratulations email from execs is followed by a “but you could have done better” message.

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  2. Helpful (1)

    "Solid Company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Engineer in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SolarWinds full-time for more than a year

    Pros

    SE mgmt is very accommodating, expectations are reasonable, and there is a lot of variety in the tech stack so, always something new to learn!

    Cons

    Upper management is a bit old-school for a tech company, but nothing egregious.

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  3. Helpful (5)

    "Poor work culture, quality of leadership disappointing"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous in Durham, NC
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at SolarWinds full-time for less than a year

    Pros

    nice, modern office space; lots of natural light.

    Cons

    - Work culture did not promote enough diversity and inclusion in the workplace. The atmosphere gave off a fraternity/sorority feel. - This office location seems to be a more sales-oriented/focused working environment. Any other departments beyond that did not hold the same value. - Leadership/upper management was mediocre at best, non-existent at worst and severely lacked in engaging with employees. - Employees that carried seniority and a certain personality type were heavily favored and were given more value. - Products were OK; however, customers were consistently being deceived of pricing and any changes made to products or subscriptions were never communicated, resulting into massive cancellations and huge account losses. - No formal training in place, be it for on-boarding/new hires or a new billing system being implemented. Training is so foreign in this company. - Colleagues were only friendly to a caliber of their own, adolescents.

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  4. Helpful (2)

    "Unreal how bad management is in this place"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Accounts Receivable/Collections in Austin, TX
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at SolarWinds full-time for more than 3 years

    Pros

    The company and the product are great, it is the management in the Austin TX collections team that is a huge issue.

    Cons

    I loved the company, but the manager in the collections/accounts receivable department is one of the worst managers I have worked for. They called the entire team into HR and they did nothing, a complete joke. The management style was so outdated, I could not believe it. I am not a young person, I have worked for many companies and have managed up to 30 people myself, and when people tried to tell the upper management there is a huge problem, they did nothing about it. It was not just me, the entire team was called into HR. If the manager remains, I would recommend that nobody works in that department. I have friends that work in other departments that totally love it, and as I have said the company and the products are great.

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  5. "Great opportunity"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Junior Software Developer in Brno
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at SolarWinds full-time for more than a year

    Pros

    Experienced professionals, flexible working time, stock option plan

    Cons

    Questionable and slow upper management decisions

  6. Helpful (7)

    "Take the good with the bad."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Inside Sales in Austin, TX
    Disapproves of CEO

    I worked at SolarWinds full-time for more than a year

    Pros

    SolarWinds is a cool place to work at first. From the snacks, lunches, and sales competitions it is easy to not hate going into work. The benefits are ok, but could be better. There is a decent amount of PTO that you get your first year as well.

    Cons

    Even though your quota is set quarterly, the management treats each month like it is end of quarter. The management also encourages high pressure sales tactics that not only burn your customers out, but take a toll on the reps as well. Thanks to their high pressure sales culture you will run into a lot of customers and account that despise talking with you. The company tends to micromanage your sales opportunities and go over the top to customers. This shows that they don't trust their sales reps regardless of how much experience you may have. Recently a large number of upper management was either fired, or left the company. This has lead to a lot of internal changes that aren't for the best. The real kicker is the head of the sales organization has never actually done sales. He was in the marketing department.

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  7. Helpful (6)

    "Worst experience in my career! Avoid!"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales in Berlin
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at SolarWinds full-time for less than a year

    Pros

    - Colleagues are friendly - Balisto and Ice Cream, New Coffee machine

    Cons

    There are many cons I saw once I was in the office and started my job. Upper Management does not support you and only hand down the pressure and there is no training, frequent 1:1´s or guidance. All they care about is getting the number in and nano (micro) manage the team to an extend that the mood on the floor is below 0! The targets are ridiculously high which from the very first day of quarter gets people demotivated and wondering how to get a commission paycheck. The problem here is that SolarWinds wants to be a transactional business for a products range which takes way to long to be purchased. If your number is quarter of a million a quarter and your average deal size might be max. 8K this is just impossible to get done. Absolutely no freedom for employees like no work from home policy be in before 9am and do not leave earlier than 5:30. This leads people to drop the pen straight when possible and are not willing to work longer or harder. The so famous extra mile will never be walked in SolarWinds in my opinion. Trust, Transparency, Respect or Growth Opportunities you should not expect here even though these should be the pillars of the brand new developed culture idea. It might read like a highly frustrated employee and indeed I was over promised and definitely under delivered but I want to be honest about my experience.

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  8. Helpful (5)

    "Too many cooks in the kitchen"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Systems Engineer in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SolarWinds full-time for more than a year

    Pros

    If you love a steep hierarchy, little cross-team communication (among three chat systems), a vapid culture and negativity everywhere you look, SW is for you.

    Cons

    Low pay, expensive benefits, dysfunctional management, lack of basic organization skills, poor equipment to work with (unless you're upper management), too many meetings.

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  9. Helpful (2)

    "SolarWinds is a good place to begin your software sales career."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Account Manager in Austin, TX
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at SolarWinds full-time for more than a year

    Pros

    The benefits and compensation package are fair. Most of the sales managers are good.

    Cons

    Upper management changes the sales structure far too often. You can move teams 3+ times in a year, which can be very frustrating.

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  10. Helpful (9)

    "Culture and Management Needs Improvement"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at SolarWinds full-time for more than a year

    Pros

    Very competitive salary and good benefits including plenty of PTO, free lunches and snacks, 401k, etc. Big, well-known company that can look good on a resume. Plenty of work to do, you will never sit around with nothing to do. At the individual contributor level, there are great people and supportive coworkers.

    Cons

    Very high-stakes, fast-moving, competitive, stressful environment to work in (no matter which department/role you are in). Upper management (Senior Directors and higher) do not have good management skills, don't treat employees like humans, simply care about work output. There's not much room for growth, many people are stuck in their position for years at the company with no upward mobility.

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Found 24 reviews