SnapCab Reviews

At SnapCab, our culture is the heart of everything we do. While we're a production facility, we're also a community where people come together every day, and it's crucial to us that this environment is positive and uplifting for everyone involved. Our core values—Be Kind, Be Authentic, and Be Useful—guide us in creating this culture. The owner of the company did write a book, primarily about culture, and during work hours staff were asked to be part of discussion groups in the book’s development phase. Staff were free to comment and to use whatever words they wanted. Regarding training, we take it seriously and offer a comprehensive approach, including hands-on job shadowing, lecture/video sessions, and pairing new employees with experienced staff members for guidance. We also provide written materials such as standard operating procedures for those who prefer to learn through reading. If employees feel they do not understand something they are able to go to their managers to ensure proper training is received. SnapCab believes in developing staff and therefore, people without previous leadership experience can be promoted into leadership. They will make mistakes, but like any posistion at SnapCab you are not punished for mistakes, but instead you are encouraged to learn from them and grow. Everyone operates with a great amount of responsibility and freedom. There are some who, when they struggle to align with out values and have consistently demonstrated resistance to the direction the company is going will be checked on more often which will feel like micro-managing. Even here, every step is taken to help the employee grow and thrive at SnapCab. For more on our culture check out Ep #1 on our “A Human Business” YouTube channel. For more on staff development watch Ep #54 called “Maximizing Employee Potential”