ShipStation Reviews
Updated 19 Dec 2022
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Found 92 of over 94 reviews
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"Work/Life balance is great, very respectful of your vacation and time off" (in 5 reviews)
"Unlimited Vacation and good work/life balance" (in 5 reviews)
"Communication from upper management is HORRIBLE" (in 6 reviews)
"Work/life balance can be tough, but it's what you make it" (in 3 reviews)
- Current Employee, more than 1 year★★★★★
Great Opportunity
19 Dec 2022 - Sales Representative in Austin, TXRecommendCEO ApprovalBusiness OutlookPros
- Large company with growth opportunities - Leader in the market - Hiring while most other companies are firing
Cons
- Commission structure not as high as smaller/startup companies
- Former Employee, more than 1 year★★★★★
Great people with a nice culture ( UK)
18 Nov 2022 - New Business ManagerRecommendCEO ApprovalBusiness OutlookPros
Salary and commission plan Friendly team No micro managment
Cons
Not open to remote work
Continue reading - Former Employee, more than 5 years★★★★★
Not sales, not for advancement
16 Oct 2022 - Account Manager in Austin, TXRecommendCEO ApprovalBusiness OutlookPros
Office food maybe? Cool office but no one is ever there. Somewhat flexible vacation policy.
Cons
The sales role here isn't sales or account management, it's teaching people who have barely used a computer how to find basic functions and sometimes even where their browser is in the valiant quest to print a label. Occasionally you'll speak with a competent business owner or someone who doesn't try to curse you out and it'll be like a cool drink of water in a dusty sea of people you're in awe of functioning day-to-day, much less having started a business. The company leadership is in it for maximizing as much money as they can for themselves and running amok in the boys club, the engineering and development teams are focused on pet projects and can't be bothered to focus on things that would help the end users, support and QA are forever underwater, sales management are mostly fools with big smiles who are there to talk behind employee's backs to their friends who have been there longer. There is zero opportunity for advancement in any role. Stamps.com is also a dumpster fire, but that's another story. There's some good people who still work here but they're frustrated, few, and also looking to find another role somewhere else. Pay is utterly underwhelming for the industry and you can expect extremely small cost of living raises and nothing else.
Continue reading - Current Employee★★★★★
Great place to work at with great people
9 Aug 2022 - User Success SpecialistRecommendCEO ApprovalBusiness OutlookPros
-Unlimited PTO -Convenient office space and location -Frequent events - Weekly free lunches -WFH -Amazing local team -Pays well -Travel opportunities -Managers keeping you updated with changes
Cons
-Period of rapid changes - very unpredictable -Lack of clear support resources after certain timeframes -Constant changes with integrations -Lack of cross functional communication
- Current Employee★★★★★
Start up feel but back by a big company
7 Aug 2022 - Regional Sales ManagerRecommendCEO ApprovalBusiness OutlookPros
Team that have all the same values No micro management Trust from all peers and leaders
Cons
As we are growing so fast we have a few growing pains, but nothing we are not navigating and overcoming currently
- Current Employee, more than 1 year★★★★★
Pros
Good people all around to work with and some folks have strong background to learn from
Cons
Not much career growth available
- Current Employee, less than 1 year★★★★★
Pros
-Benefits -Time off -Work from home -Using Macs
Cons
-Some of the pay -Not all information passed along clearly
Continue reading - Current Employee, more than 1 year★★★★★
Pros
remote working, the training program
Cons
the ever changing systems we use
- Current Employee★★★★★
Opportunities to Succeed
24 Mar 2022 - Product Manager in Austin, TXRecommendCEO ApprovalBusiness OutlookPros
Opportunities to grow and succeed with the company Fully flexible time off and WFH
Cons
Pay scale below industry standard, not keeping up with inflation
Continue reading - Current Employee, more than 3 years★★★★★
Pay Is Not Up To Standards
7 Apr 2022 - Anonymous Employee in Austin, TXRecommendCEO ApprovalBusiness OutlookPros
good place to learn great coworkers
Cons
Pay is horrible and not competitive Management drags their feet when it comes to promotions or raises. No clear direction for support teams. Support is always asked to do more than what is expected with no financial reward. An occasional raffle and free food at the office does not cover the rising cost of rent
Continue reading
ShipStation Reviews FAQs
ShipStation has an overall rating of 3.7 out of 5, based on over 94 reviews left anonymously by employees. 64% of employees would recommend working at ShipStation to a friend and 53% have a positive outlook for the business. This rating has decreased by -4% over the last 12 months.
64% of ShipStation employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated ShipStation 4.0 out of 5 for work life balance, 3.8 for culture and values and 3.1 for career opportunities.
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