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Sainsbury's Bank Reviews
Updated 26 Nov 2023
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Full-time, Part-time
English
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Found 360 of over 400 reviews
75% Recommend to a Friend
80% Approve of CEO
Found 361 of over 400 reviews
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Recommend to a Friend
Approve of CEO
Justin King
102 Ratings
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
Cons
- "Clunky computer systems and lengthy internal processes mean some simple tasks can take a long time to do which is not the best when you're working in a fast paced environment." (in 3 reviews)
- 1.010 Nov 2023Risk ManagementCurrent Employee, more than 3 yearsEdinburgh, Scotland
Pros
Very few pros to comment on for this company.
Cons
Staff are forced to complete store working, whilst they continue to struggle in their actual roles due to lack or resource during a six month recruitment freeze. Exco members have no idea of the struggles teams face. They hear what they wish to hear and block out any real world problems facing their staff. Management and Exco have NO appreciation for the time, effort and dedication colleagues put into making the bank work. Its completely deflating. Staff are completely undervalued as well as underpaid compared to other financial institutions.
- 3.011 Nov 2023Sales AgentFormer Employee, less than 1 yearEdinburgh, Scotland
Pros
Generally a good team, often had lots of internal vacancies so moving around is possible, including within the wider Sainsbury group. Pretty good training regime too, and lots of internal help guides for when you're dealing with customers. When you left work you could switch off, absolutely no one bothered you outside hours. No pestering you to do overtime.
Cons
Clunky systems for some products. Typical call centre though, follow the script or get in trouble. Pay was barely above minimum wage when I worked there.
- 3.026 Nov 2023Travel Money AdvisorFormer EmployeeLondon, England
Pros
Team work, employee recognition, staff discount
Cons
Work life balance, development oppotunities.
- 4.022 Nov 2023Risk ManagementCurrent Employee, more than 1 yearEdinburgh, Scotland
Pros
People are genuinely working towards same goals and support each other. No hidden agendas so far.
Cons
Paid 4 weekly which is difficult to manage when most bills are monthly. Career progression
- 2.018 Nov 2023Marketing ManagerCurrent Employee, more than 3 yearsEdinburgh, Scotland
Pros
Friendly with great people and flexible
Cons
Recent nosedive with huge number of redundancies. No longevity
- 4.017 Nov 2023Head of Information Assurance & TechnologyFormer Employee, more than 5 yearsEdinburgh, Scotland
Pros
Great people and culture mean what they say
Cons
constant change and Retail Group challenges
- 4.016 Nov 2023Data AnalystCurrent EmployeeEdinburgh, Scotland
Pros
Great team and work environment
Cons
Not a very diverse company but it's improving slighly
- 4.016 Nov 2023TMACurrent EmployeePreston, North West England, England
Pros
Good work life balance here
Cons
It can be rather dull during the off-seasons
- 1.021 Nov 2023Travel Money AdvisorCurrent Employee, less than 1 yearEast Dulwich, England
Pros
Friendly environment. Responsive and helping Managers.
Cons
Limited career opportunities. There are a lot of checks you need to cater to.
- 3.06 Nov 2023Senior Commercial ManagerCurrent Employee, more than 1 yearHolborn, England
Pros
Big company well established good benefits
Cons
Too big no team Ethic and not helpful
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Sainsbury's Bank Reviews FAQs
Sainsbury's Bank has an overall rating of 3.9 out of 5, based on over 400 reviews left anonymously by employees. 75% of employees would recommend working at Sainsbury's Bank to a friend and 69% have a positive outlook for the business. This rating has improved by 3% over the last 12 months.
75% of Sainsbury's Bank employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Sainsbury's Bank 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.
