SSE Airtricity Reviews

Updated May 1, 2022

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Found 67 of over 68 reviews

3.1
42%
Recommend to a Friend
31%
Approve of CEO
SSE Airtricity Managing Director Klair Neenan
Klair Neenan
3 Ratings
Pros
  • "Some great people in there, unfortunately just not enough of them(in 5 reviews)

  • "Only pro is that i met 3 nice people in my 7 years there(in 4 reviews)

  • Cons
  • "Surveys - Its like they try to brainwash you into thinking its a great place to work(in 8 reviews)

  • "You will be screwed on that at the decision of senior management who treat staff with utter contempt(in 7 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, more than 8 years

      Great company

      Apr 1, 2022 - Analyst 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Positive environment, good management, good performance management

      Cons

      None identified at this point

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    2. 5.0
      Former Employee

      Admin

      Mar 10, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Working hours are flexible. Good pay

      Cons

      No cons good company to work for

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    3. 3.0
      Current Employee, more than 5 years

      Average

      Mar 16, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Accommodating to an extent- easy enough to get time off if needed but anything else not so easy

      Cons

      Poor salary, very busy call centre and not good at taking action on staff feedback

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    4. 4.0
      Former Employee

      .

      Feb 23, 2022 - Credit Controller in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Caring culture. Inclusion and Diversity. Career progression.

      Cons

      Low end of pay for that sector.

      1 person found this review helpful
    5. 2.0
      Former Employee, more than 1 year

      Avoid as not healthy place

      Mar 10, 2022 - Sales Retention Advisor in Leopardstown
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Have made friends and we support each other daily at work as not much support elsewhere

      Cons

      Team Leaders missing , not there to support there team, IT system is out of date, to many software programs to operate , it gets confusing. Staff made to feel pressurised because SSE need to be seen as compliant yet throw staff under a bus as quick Customer Service Reps dumping customers on us that they dont wish to speak with, sign of bad training . Management not listening to staff concerns major one Money could be better .

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    6. 3.0
      Current Employee, more than 1 year

      OK but getting worse

      Mar 7, 2022 - Customer Service Advisor in Sandyford
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Management are friendly and try to help Other departments try to help

      Cons

      Not enough staff Poor salary Continously increasing workload

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    7. 1.0
      Former Employee

      Busy environment

      Mar 28, 2022 - Customer Service Advisor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good team and very great environment... Good people

      Cons

      Too Busy. They need more agents

      Continue reading
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    8. 4.0
      Current Employee, more than 3 years

      Enjoyable place to work

      Feb 15, 2022 - Manager in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people - I have met some great, hard-working people since I started who have become good friends. My job can be very varied and challenging, but also very enjoyable and I've learned a lot so far. The senior leadership team has changed in the last couple of years and a lot of things have improved as a result. Staff were well looked after during the pandemic. The energy industry is a really interesting place to work at the moment. I could see myself having the opportunity to build a long-term career here.

      Cons

      Parking is limited, although this is less of an issue now with the flexibility of working from both home and the office.

      1 person found this review helpful
    9. 5.0
      Former Employee, more than 3 years

      Great company

      Feb 16, 2022 - Systems Engineer in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good work life balance and varied projects to work on

      Cons

      management changes constantly with varying goals

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    10. 4.0
      Former Employee, more than 1 year

      Great Work Environment

      Dec 16, 2021 - Billing Specialist in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people are so friendly and help is always there once you reach out for it

      Cons

      The salary is very uncompetitive

      2 people found this review helpful
    Viewing 1 - 10 of 67 Reviews

    SSE Airtricity Reviews FAQs

    SSE Airtricity has an overall rating of 3.1 out of 5, based on over 68 reviews left anonymously by employees. 42% of employees would recommend working at SSE Airtricity to a friend and 37% have a positive outlook for the business. This rating has improved by 26% over the last 12 months.

    According to anonymously submitted Glassdoor reviews, SSE Airtricity employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at SSE Airtricity. This rating has improved by 13% over the last 12 months.

    42% of SSE Airtricity employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated SSE Airtricity 3.4 out of 5 for work life balance, 3.1 for culture and values and 2.5 for career opportunities.

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