Reynolds American TM III Reviews | Glassdoor.ie

Reynolds American Reviews

Updated 11 Jan 2020

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3.1
58%
Recommend to a Friend
59%
Approve of CEO
Reynolds American President and CEO  Ricardo Oberlander
Ricardo Oberlander
105 Ratings
  1. "Great Company with above an above average salary package"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Scientist in Winston-Salem, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reynolds American full-time for more than a year

    Pros

    Great work life balance: Opportunity to work from remote The company is committed to professional growth: Several programs available to enhance leadership Dedicated to their employees professional development Great benefit package Top pay for entry level scientists (PhD with or without Post-doc)

    Cons

    Opportunity for promotions: The current structure can be a little frustrating

    Advice to Management

    Keep providing opportunities to enhance leaders. In addition, perhaps, providing a clearer understanding of the growth ladder (promotions)

    Reynolds American2020-01-12
  2. Helpful (6)

    "TM position not recommended...Save yourself"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Territory Manager 
    Negative Outlook

    I have been working at Reynolds American full-time for more than 3 years

    Pros

    Company Car Company training in NC Las Vegas Employee Convention Paid Time OFF Work/Life balance Working alone Strong Brand Portfolio Training

    Cons

    Work: The days can be very monotonous and draining. You will do the same task numerous times that you thought were complete. This is because the company constantly changes directions. Plan on doing numerous vapor and tobacco resets over and over again. It is more of a merchandising job than a sales job. Customers can also be difficult and not respectful of contracts. When territories are vacant other TMs have to cover the assignment, yet coverage expectations are the same. You may have to drive hours to go to a few stores, very unproductive. Innovation: Reynolds is innovative but always late introducing new products. Product launches are unorganized. Past cigarette launches have been a failure. Reynolds wants to dominate the market but will have a hard time increasing SOM with how they launch products. Barriers: New current and future legislation is turning the tobacco business upside down. Menthol bans, vapor bans, and flavor bans is creating chaos in the work life of a tobacco rep. In a troubled industry reps can clearly see that there is a problem. This is creating uncertainty with future job security and morale is fading. Pay: The pay is mediocre and not competitive in markets where the cost of living is higher. The cost of living adjustment is a joke. Management: If you have a good manager this will make work more enjoyable. If you have a manager that micro-manages life will be difficult for you in the TM position. Training: Best in class training and coaching. Best to retain and apply the knowledge at your next job.

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    Advice to Management

    They like to say they are transparent but they are not. Be more transparent and forthcoming. Please increase the pay in markets where cost of living is high. Reps are living paycheck to paycheck. We could use more time off. Perhaps at least a half day before Christmas and the day after off. More team building activities to break up the monotony would create more unity and build morale. Please listen to TM suggestions who know and understand the individual markets. Stick to creating and marketing new NGP products. Clearly creating a new cigarette is a waste of time and money.

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    Reynolds American2020-01-08
  3. Helpful (9)

    "Not Recommended"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Territory Manager 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Reynolds American full-time for more than 5 years

    Pros

    Not difficult, good benefits,

    Cons

    Management has no interest in feedback from people in the field. Your job happiness is almost entirely dependent on your manager. The annual review process is terrible. Tons of opportunity for favoritism and there is very little objective reviewing in relation to your actual job duties. They will move the bar based on what other people did so that even if you go above and beyond, management can say everyone did that so you just met the minimal expectations. Employees are underpaid at the job compared to the competition

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    Advice to Management

    Make the annual review process based on actual numbers, don't have management present their employees in a panel style. It is not transparent at all. Keep district managers on the same page, the job is currently entirely different between regions and DMs. There are vastly different expectations out of different regions

    Reynolds American2019-12-09
  4. Helpful (2)

    "Territory Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Territory Manager in Spanish Fork, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reynolds American full-time for more than 3 years

    Pros

    Great Benefits, Great Team Awesome Leadership

    Cons

    The "succession" or opportunities for advancement is somewhat frustrating.

    Advice to Management

    If employees who are applying for internal jobs to reach their career goals is not going to be considered then posting jobs in the internal job postings shouldn't be continued.

    Reynolds American2019-11-30
  5. Helpful (4)

    "Look Anywhere Else"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Reynolds American full-time for more than 5 years

    Pros

    401K excellent company car Vacation Company sales trip

    Cons

    Pay is terrible. Our max salary for Territory Managers is the starting salary for our competitors. The initiatives are forced into markets sporadically with little resources. There is little work life balance and the expectation is work before family and keep the high level managers paid while the workers remain fighting for scraps.

    Reynolds American2020-01-09
  6. Helpful (4)

    "STAY AWAY"

    StarStarStarStarStar
    Former Employee - Sales Representative 

    I worked at Reynolds American full-time for less than a year

    Pros

    None. After three months the glamour to this position will immediately fade away

    Cons

    Management. Poor training. Bureaucracy.

    Reynolds American2020-01-06
  7. "Great company, great people, awesome benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Territory Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Reynolds American full-time for more than 5 years

    Pros

    Always learning, and fast transforming business

    Cons

    None, sometimes things get frustrating but that’s with any job .

    Reynolds American2019-11-24
  8. Helpful (10)

    "Look at your current employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Reynolds American

    Pros

    Work/life balance Time off from day one Matching 401k Company Car ($175/month)

    Cons

    I keep seeing a lot of investments going into Global Internship Programs, “battle of the minds” and summer internship programs. That’s great but RAI keeps forgetting about their current employees. How about the people currents in trade marketing? There is nothing that is offered to them to help improve themselves or give different opportunities to be promoted. There’s a lot of talent in TM and it’s too bad RAI can’t see that and potentially lose great employees.

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    Advice to Management

    Come up with new opportunities for trade marketing.

    Reynolds American2019-11-17
  9. "Be ready to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Territory Manager in Louisville, KY
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Reynolds American full-time for more than 8 years

    Pros

    Pay People Company car Flexibility People

    Cons

    Everyone is super busy. Downtime is minimal if you want to succeed.

    Reynolds American2019-11-22
  10. Helpful (5)

    "Great place with a hiccup or two..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Administrative Coordinator in Winston-Salem, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Reynolds American full-time for more than 5 years

    Pros

    Great culture, facilities, environment, employee benefits, employee perks, resources, tools necessary for you to do your best work and on and on...

    Cons

    Still a bump in the road every now and then- You may have a boss that is still from the old days, still a card carrying member of the good ol boys club, in which case you will be working for a wolf in sheep’s clothing. Outwardly, they appear to be progressive and collaborative when in actuality, they are threatened (insecure) about staying in their position of authority and entitlement. The organization will always protect its own (the higher up the chain, the more protection).

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    Advice to Management

    If you’re going to say you’re transparent, be transparent. If you say you’re diverse and equal, be diverse and equal, otherwise, your entire mission is hypocrisy.

    Reynolds American2019-10-21
Found 890 reviews