Realex Payments Reviews

Pros

Great city centre location with lots of transport routes and solid choice of places to eat. This area of Dublin is only going to get better with the new building work that is going on around the office. Realex is a fantastic place to grow your career if you're willing to apply yourself. You'll be working with some very best people and the latest technology. On occasion you may have to dabble with some older tech... so you'll be getting a wide variety of experience. Realex lately are quite flexible in terms of the work environment, having recently renovated the desktops in favour of laptops, there are quite a few people working remotely when it better suits them. There seems to be a lot of opportunity for travel if you're in to that. Free coffee and lots of free fruit. Occasionally there is beer and pizza in the office while someone gets to show off something clever that they've been working on. Great social aspect to working at Realex, you'll probably be out on the tear with your colleagues a lot. Sports and Social have a healthy budget too, for company social events, they organise all sorts from Secret Santa, to charity based events, to cinema trips and the odd drinking session.

Cons

The open plan office can be a bit counter productive sometimes and for the number of people in the Dublin office it can be a bit cramped in certain areas and at certain times. It's fine if you get yourself a pair of noise cancelling headphones. The laptop screens are ultra low resolution, so despite having the mobility, you're tied to your desk. No breaking away for some quiet time. The culture of the... company has changed a bit since Global Payments took over (there are pros and cons to this and if you're joining new then you probably wont see the cons since the cons are largely by contrast).

Advice to Management

Keep improving the company the way you have been. Increase the frequency of the feedback loops you get and implement tangible change based on recurring trends. Create a buzz-word free zone

Pros

Good people to work with

Cons

Very micro managed. Management no interest in teams

Pros

some perks like nespresso coffee, pool table, S&S etc, made some good friends there

Cons

poor salary, reluctant to give earned bonuses and increases unless you were deemed valuable, some managers who thought they were untouchable and were very resistant to change or suggested improvements if it didn't fit their way of thinking, the assignment of busy work in the very rare time when we were not slammed due to staff shortages or just poor product releases that were clearly not QA'ed at all.

Advice to Management

stop being tight get an IVR line rather than expecting Support to be secretaries

Pros

Some good people, nice work environment, good office and a decent work life balance

Cons

Can feel like a frat house at times. Ok pay but a bit behind the market rates. Colm Lyon will be missed.

Advice to Management

You're doing something wrong anyway, the turnover of devs is ridiculous

Pros

pay was good, good location, and young energetic workforce

Cons

not many i can think of

Pros

high bonus per bank holiday

Cons

There's No extra hours paid

Pros

Good city centre location, VHI coverage (after probation), generally nice people (though some grumpy!) and a foot in the door for recent grads.

Cons

An initial salary which was worse than retail, a mandatory 'on call' service for senior support staff with god awful renumeration, a lack of automation and an IT graduate programme which provides little exposure to tech but plenty of exposure to surly small business owners.

Advice to Management

Stop adopting the short term and superficial 'quick buck' approach coming from across the Atlantic. Go back to what made Realex a great company by creating a vision and building a philosophy that makes great products for customers and provides an encouraging work environment from employees, otherwise obscurity beckons.

Pros

Phenomenal people - great craic, incredibly open and helpful. Challenge each other to perform at a high level, but in best possible way. Great opportunities for career development, both within Realex and branching into its parent company Global Payments.

Cons

Closer alignment to parent company Global Payments have led to changes in leadership and vision that have yet to have proven their value.

Advice to Management

Continue to invest in product and people. Nurture the brilliant culture.