Realex Payments Reviews | Glassdoor.ie

Realex Payments Reviews

Updated 23 Mar 2019

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Found 51 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
59%
Recommend to a Friend
79%
Approve of CEO
Realex Payments CEO Gary Conroy
Gary Conroy
28 Ratings
Pros
  • "The opportunity for career progression is amazing if you're willing to work hard(in 9 reviews)

  • "The culture is a "good-craic" (great Sports and Social team), supportive environment where people are more than willing to help and advise(in 8 reviews)

Cons
  • "Minimal benefits packages until recently, and not really willing (or able) to challenge the other FinTech players in London or Dublin(in 4 reviews)

  • "Work-life balance can suffer but recent recruitment activity should add team resources(in 3 reviews)

More Pros and Cons
  1. "Good company, great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dublin, Dublin
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Realex Payments full-time for more than 5 years

    Pros

    Great city centre location with lots of transport routes and solid choice of places to eat. This area of Dublin is only going to get better with the new building work that is going on around the office. Realex is a fantastic place to grow your career if you're willing to apply yourself. You'll be working with some very best people and the latest technology. On occasion you may have to dabble with some older tech so...

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    Cons

    The open plan office can be a bit counter productive sometimes and for the number of people in the Dublin office it can be a bit cramped in certain areas and at certain times. It's fine if you get yourself a pair of noise cancelling headphones. The laptop screens are ultra low resolution, so despite having the mobility, you're tied to your desk. No breaking away for some quiet time. The culture of the company...

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    Advice to Management

    Keep improving the company the way you have been. Increase the frequency of the feedback loops you get and implement tangible change based on recurring trends. Create a buzz-word free zone

    Realex Payments2017-09-19
  2. "Is it a bank? Is it a tech company? Neither! It's Global Payments"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dublin, Dublin
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Realex Payments full-time for more than 5 years

    Pros

    Huge opportunity to learn about every minute detail of the payments landscape. Great people, seriously, the best. Dublin has an infectiously positive outlook.

    Cons

    It's an old-school corporation trying to be a technology company by doing the minimum amount possible. The politics would embarrass Westminster. Choices based on short term results are frustrating. Legacy attitudes are dangerous. It's an old-school corporation trying to be a technology company by doing the minimum amount possible.

    Advice to Management

    Think different.

    Realex Payments2019-03-23
  3. "Not very progression focused"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Realex Payments full-time

    Pros

    Good people to work with

    Cons

    Very micro managed. Management no interest in teams

    Realex Payments2018-10-04
  4. Helpful (6)

    "I wished I was dead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Technical Support Specialist in Dublin, Dublin
    Doesn't Recommend
    No Opinion of CEO

    I worked at Realex Payments full-time for more than a year

    Pros

    some perks like nespresso coffee, pool table, S&S etc, made some good friends there

    Cons

    poor salary, reluctant to give earned bonuses and increases unless you were deemed valuable, some managers who thought they were untouchable and were very resistant to change or suggested improvements if it didn't fit their way of thinking, the assignment of busy work in the very rare time when we were not slammed due to staff shortages or just poor product releases that were clearly not QA'ed at all.

    Advice to Management

    stop being tight get an IVR line rather than expecting Support to be secretaries

    Realex Payments2018-06-20
  5. Helpful (4)

    "good place for a short time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Software Developer in Dublin, Dublin
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Realex Payments full-time for more than a year

    Pros

    Some good people, nice work environment, good office and a decent work life balance

    Cons

    Can feel like a frat house at times. Ok pay but a bit behind the market rates. Colm Lyon will be missed.

    Advice to Management

    You're doing something wrong anyway, the turnover of devs is ridiculous

    Realex Payments2017-09-20
  6. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Realex Payments full-time

    Pros

    pay was good, good location, and young energetic workforce

    Cons

    not many i can think of

    Realex Payments2017-09-14
  7. Helpful (4)

    "Good for Developers, Bad for all Else"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dublin, Dublin
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I have been working at Realex Payments full-time for more than 5 years

    Pros

    The people are all generally nice, and friendly. The product development team do some genuinely interesting work. The SDLC had some severe problems before but is genuinely improving lately. (At time of writing, that is.) Certain teams also give great opportunities to gain experience and skills. Okay benefits.

    Cons

    Where to begin? The platform operations department are overworked and under-resourced. Look forward to a life of your suggestions for improvement being dismissed, ignored, or responded to with hostility. Teams often have conflicting goals on shared projects leading to strife, and people just trying to cover themselves. As mentioned, some roles give great opportunities to learn and move, others do not. Many roles...

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    Advice to Management

    Don't allow people to run teams by virtue of being there the longest. Just because you're most senior doesn't mean you have any leadership skills. There's a few team leads who could do with being bounced to something they're more suited to. Not that they're not talented, just that their talents aren't in team leadership or people management.

    Realex Payments2017-08-15
  8. Helpful (1)

    "Integration and support team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at Realex Payments full-time

    Pros

    high bonus per bank holiday

    Cons

    There's No extra hours paid

    Realex Payments2017-06-21
  9. Helpful (4)

    "It was the best of times, it was the worst of times"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook

    I worked at Realex Payments full-time

    Pros

    Good city centre location, VHI coverage (after probation), generally nice people (though some grumpy!) and a foot in the door for recent grads.

    Cons

    An initial salary which was worse than retail, a mandatory 'on call' service for senior support staff with god awful renumeration, a lack of automation and an IT graduate programme which provides little exposure to tech but plenty of exposure to surly small business owners.

    Advice to Management

    Stop adopting the short term and superficial 'quick buck' approach coming from across the Atlantic. Go back to what made Realex a great company by creating a vision and building a philosophy that makes great products for customers and provides an encouraging work environment from employees, otherwise obscurity beckons.

    Realex Payments2017-06-26
  10. "Brilliant People, Changing Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Approves of CEO

    I worked at Realex Payments full-time

    Pros

    Phenomenal people - great craic, incredibly open and helpful. Challenge each other to perform at a high level, but in best possible way. Great opportunities for career development, both within Realex and branching into its parent company Global Payments.

    Cons

    Closer alignment to parent company Global Payments have led to changes in leadership and vision that have yet to have proven their value.

    Advice to Management

    Continue to invest in product and people. Nurture the brilliant culture.

    Realex Payments2017-06-06
Found 51 reviews