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Progressive Insurance Claims Generalist Reviews

Updated 7 Jul 2020

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3.9
73%
Recommend to a Friend
92%
Approve of CEO
Progressive Insurance President and Chief Executive Officer Tricia Griffith
Tricia Griffith
38 Ratings
  1. Helpful (1)

    "Good company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Claims Generalist Intermediate in Columbus, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Progressive Insurance full-time for more than 10 years

    Pros

    Great salary and benefits package

    Cons

    No advancement unless you live near the home office or willing to move

  2. "Heavy workload"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Claims Generalist in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time for more than 3 years

    Pros

    Pay, time off, management, gainshare, learning

    Cons

    Can be a heavy workload at tines

  3. "Nice place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Claims Generalist in Malvern, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Progressive Insurance full-time for more than a year

    Pros

    Leadership, employee engagement, work environment

    Cons

    PTO policy for new hires

  4. "Great Supportive Work Environment"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Claims Generalist Intermediate in Burnsville, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Progressive Insurance full-time

    Pros

    lots of opportunity for advancement, learning and improvement

    Cons

    sometimes poor work life balance

  5. Helpful (1)

    "Overworked with Unrealistic Expectations; yay claims!"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Claims Generalist 
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I have been working at Progressive Insurance full-time for more than 3 years

    Pros

    Benefits are good. Any peers with more than a year or two under their belt will definitely know how to blow off steam and have some fun.

    Cons

    The goals are unreachable the majority of the time and the claims industry is notorious for providing unmanageable workloads.

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  6. "great company to work for"

    5.0
    Current Employee - Claims Generalist Associate in Tulsa, OK

    I have been working at Progressive Insurance full-time

    Pros

    they care about their employees

    Cons

    none at the current moment

  7. "I would highly Recommend"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Claims Generalist 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time for more than a year

    Pros

    Work environment and morale The people make Progressive and there’s a lot of positive people HR selects great candidates Gain share Flexibility Career growth Management No Micromanaging Independence CEO

    Cons

    Inventory can be excessive and difficult to manage at times Work Life Balance Benefits Short term and long term disability paid at 60% No Daycare reimbursement for single parents only for two parent households

  8. "Great company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Claims Adjuster/Generalist in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time for more than 3 years

    Pros

    Lot of growth and promotion opportunities.

    Cons

    Yearly salary increases within your job are not large.

  9. "Fantastic Company to be with!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Claims Generalist Trainee in Reykjavík
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time for less than a year

    Pros

    *Culture - Coming to work is fantastic, the office environment is extremely inviting *Support/Training- The amount of help, guidance and support you receive is great. Whether you're brand new or have several years under your belt, you have the resources and colleagues there to help you succeed *Tools/Resources - You're given the tools, equipment and programs you need to succeed and don't have to worry that you can't do your job because you have IT, connectivity problems or other issues *Growth Opportunities - not only are advancemet and growth opportunites available, you're encouraged to seek out different positions within the company. Your personal and professional growth is important!

    Cons

    I'd say there's really only one glaring con, this really only pertains to the work itself not Progressive. The work is continuous and can lead to a bit of stress here and there. You're compensated well and have great benefits...You do have to work to earn it! Ultimately, you're dealing with people who've just been through an accident and aren't exactly having a blast during the process - some can be bitter. Again, that comes with working with the general public.

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  10. Helpful (1)

    "Great Place!!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Claims Generalist Associate in Dayton, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time for more than 3 years

    Pros

    Really care about their people

    Cons

    Very hard work. Don’t like to work hard, don’t work here!!

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