- extremely stressful, I went home crying everyday on the train and went there crying too
- currently seeking mental health treatment as a result of the stress and depression that this job causes
- micro-management over every little thing
- completely inadequate training and zero support
- dealing with peoples sensitive tax information whilst not being properly trained
- extreme amounts of pressure without any support or consideration for your mental health
- unrealistic expectations of wanting efficiency but also high quality customer service - practically impossible given the lack of training and support
- dealing with abusive and rude customers with zero chance to recuperate as you’re expected to take calls nonstop
- very difficult work and a very low pay
Avoid working here at all costs, for the sake of your mental health. I tried to force my self to stay here and just bear it, but I simply cannot. The depression and anxiety has become unbearable and for the abysmal pay… it’s just not worth it. Don’t work here, don’t make yourself suffer.
