Primark Customer Assistant Reviews

Updated 5 Jun 2020

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3.5
63%
Recommend to a Friend
83%
Approve of CEO
Primark CEO Paul Marchant
Paul Marchant
26 Ratings
  1. "Good"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Assistant in Dublin, Dublin
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Primark full-time for more than a year

    Pros

    Good team, good hours, very good pay

    Cons

    no progression for staff unless there very long and very hard worker

    Primark2018-12-05
  2. "customer service rep"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Retail Assistant - Customer Services in Dublin, Dublin

    I worked at Primark for more than 8 years

    Pros

    Really good company to work for. Wages are definitely better than most places.

    Cons

    Poor communication, launching new products and not informing employees when it would be in store.

    Continue reading
    Primark2017-02-06
  3. "Good"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Assistant 
    Recommends

    I worked at Primark part-time for more than a year

    Pros

    Friendly staff Always opportunities for overtime

    Cons

    Little training on recovering shop floor, mainly shown by colleagues what to do

    Primark2020-06-02
  4. "Fair"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Assistant in York, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Primark part-time for less than a year

    Pros

    The staff were nice enough, could easily speak to managers

    Cons

    Wasn't very organised when the store was busy

    Primark2020-05-28
  5. "Working at primark as a temp"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Assistant in Nottingham, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Primark part-time

    Pros

    Good pay and easy job

    Cons

    On your feet all day Repetative and boring work

    Primark2020-06-05
  6. "Amazing supportive company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Assistant in Belfast, Northern Ireland
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Primark part-time for less than a year

    Pros

    Cared about their staff wellbeing Supportive with part time staff when doing exams in school /uni Good holiday Good pay for retail

    Cons

    Very good company can’t think of any

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    Primark2020-05-20
  7. "Customer Assistant Review"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Assistant in Leeds, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Primark full-time for more than 5 years

    Pros

    A lot of flexibility available particularly if you work part-time.

    Cons

    Pay is not great (slightly over minimum wage).

    Continue reading
    Primark2020-04-20
  8. "Enjoyable"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Assistant in York, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Primark part-time for more than 3 years

    Pros

    lots of hours available to work overtime

    Cons

    shop floor can get very busy at times

    Primark2020-03-12
  9. "It was ok"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Assistant in Stevenage, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Primark part-time for more than a year

    Pros

    Good pay, overtime available

    Cons

    Hard to get time off, dont believe you when I’ll

    Continue reading
    Primark2020-03-18
  10. "Good first job"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Assistant in Edinburgh, Scotland
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Primark part-time for more than a year

    Pros

    Primark is a great place for a first job. I found that it helps to build your confidence through dealing with customers. Primark were also quite considerate when it came to changing my working hours frequently due to uni.

    Cons

    Customers can be abusive, and in my experience, I did not feel protected by the company when this happened.

    Continue reading
    Primark2020-03-02
Found 76 reviews