Pret A Manger Reviews

Updated 1 Mar 2021

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3.0
47%
Recommend to a Friend
43%
Approve of CEO
Pret A Manger CEO Pano Christou
Pano Christou
269 Ratings
Pros
  • "Hourly bonus, free food & drinks(in 173 reviews)

  • "Excellent pay, paid breaks, food and drink allowance(in 47 reviews)

Cons
  • "Long hours early starts late nights(in 61 reviews)

  • "really hard work especially if starting off in the kitchen(in 41 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "AVOID"

    2.0
    Former Employee - Crew Member 

    I worked at Pret A Manger part-time

    Pros

    weekly pay is a good plus

    Cons

    favoritism among management is unbearable

  2. "Pret Salary"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Senior Management
    Former Employee - Team Member in London, England
    Recommends

    I worked at Pret A Manger part-time for less than a year

    Pros

    Good place to work, flexible time with good team

    Cons

    You will have to lift new products on weekends , unfortunately that might be lifting them down the stairs to the kitchen , so you must have the strength for that.


  3. "Pretty Good"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Pret A Manger part-time for less than a year

    Pros

    You get free food which is nice

    Cons

    Difficult to take off time

  4. "One of the best fast food chain"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Learning and Development Manager in Hong Kong
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Pret A Manger full-time for more than 8 years

    Pros

    UK based, high quality food. Well established people system

    Cons

    lack support in Hong Kong Office. Limited talent capability to support the grow.

  5. "Overall good place to work - part-time at least."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Member Star 
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Pret A Manger part-time for more than 3 years

    Pros

    - Generous food and drink allowance - Contracted hours/not zero-hour contract - High standards and clean shops - Interesting customers - Paid for socials/meals - Nice co-workers and enjoyable teamworking - Progressive company image and good quality, tasty food - Even though the shop culture is sometimes bad, I would probably still recommend it over other hospitality chains I've worked for

    Cons

    - Terrible GM and area management culture - bullying, threatening, yelling, cursing at employees who are literally just trying their best - Expected to come into work unless seriously physically sick (i.e. vomiting) - Managers don't understand mental health which has been apparent from conversations with my co-workers; demotivating to see team members you care about upset about this and not listened to - Staffing issues/high employee turnover in my shop meant that workload was ridiculous leading to current employees frequently cutting corners - After having worked in 2 different shops there were major differences and it became apparent how much higher the workload was in the other store , although I witnessed GMs bullying and threatening staff in both stores

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  6. Helpful (1)

    "House of Slaves"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Leader in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pret A Manger full-time for more than 3 years

    Pros

    Ham and Cheese Croissant and Soya Flat whites

    Cons

    Everything! Terrible stress Bad working conditions No respect Short staff Overworking People were treated like slaves

    Continue reading
  7. Helpful (1)

    "Ideal if you want the life and soul drained out of you"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Member in Glasgow, Scotland
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Pret A Manger full-time

    Pros

    Used to be a very employee focused company, you’d have a laugh and enjoy your shift. Now it’s turned on it’s head and all they care about is making money.

    Cons

    Everything has become over complicated and non achievable causing many employees to become depressed and exhausted. They don’t care about anyone’s wellbeing and most managers are absolutely horrible to their teams.

    Continue reading
  8. "Pret"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Member in London, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Pret A Manger part-time for more than a year

    Pros

    Mystery shopper bonus, paid breaks, paid holidays

    Cons

    Redundancy, transfer whenever they may, without the approval of the employee

    Continue reading
  9. "Decent Workplace"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Member in London, England

    I worked at Pret A Manger part-time for less than a year

    Pros

    Mystery shopper bonus, food and drink discount, promote within

    Cons

    depending on the store you work at, sometimes as a team member you also work the job role of a team leader.

  10. "Great company to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Barista in London, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Pret A Manger full-time for more than a year

    Pros

    Good training, positive atmosphere, attracts the right customers, opportunities to go up in the company

    Cons

    Mystery customer bonus is a lottery ( 2 years and I only got mystery customer once, which I passed, others got it several times) and you can't access bonus if working on drinks or kitchen.

    Continue reading
Viewing 1 - 10 of 1,103 English Reviews

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