Pret A Manger Reviews

Updated 2 Mar 2021

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3.0
47%
Recommend to a Friend
43%
Approve of CEO
Pret A Manger CEO Pano Christou
Pano Christou
269 Ratings
Pros
  • "Hourly bonus, free food & drinks(in 173 reviews)

  • "Excellent pay, paid breaks, food and drink allowance(in 47 reviews)

Cons
  • "Long hours early starts late nights(in 61 reviews)

  • "really hard work especially if starting off in the kitchen(in 41 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. Helpful (4)

    "Traumatic Experience"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Member 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Pret A Manger part-time for less than a year

    Pros

    Amazing colleagues, good salary, great life lesson to appreciate people working in such jobs

    Cons

    Terrible management, psycological trauma. It was my first job so I was very naive and in need for money, but even that was not enough to cope with that environment. The whole management structure was closely connected so there was no one to report the terrible working conditions. We were forced to work overtime without being paid because 'it was us that were too slow and couldn't finish everything on time'. They count your productivity in 'seconds'. They contantly micromanage you, verbally harrass you and if you are trying to quit, they tell you that you'll let the whole company down (even if until that point you were called lazy and useless). I've worked in big companies since then, in demanding jobs, but I'll always have to say that this was the most difficult job I've ever done.

  2. Helpful (16)

    "Bad working conditions"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Product TeamMember 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Pret A Manger full-time

    Pros

    Understaffed, unpaid overtime, parttime contract but fulltime hours

    Cons

    I had days off swapped without any notice, not much training, questioned why tasks hadn’t been done despite very few staff. Short of 75% of products everyday. Had to cheat using different ingredients to keep selection. Arrogant manager. Would not recommend at all!!!


  3. Helpful (15)

    "Unnecessary drama"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Member 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pret A Manger full-time

    Pros

    Learned a lot about city life and stress during busy times.

    Cons

    While I do understand that this is just coffee and sandwiches, this should also be an environment that cultivates and encourages growth as a team. Instead, I have been made to feel unwanted, unneeded, and unnecessary. There is no encouragement, there is no full trust in my upper management. It is very much like school, if you're not with the cool kids then you are a nobody and they will remind you of that in front of the team. Work really is what you make of it and if you can just go in, keep your head down and do you job then do so. But it's not for me. I moved away and was lucky to get new job opportunity.

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  4. Helpful (23)

    "Managers have no clue, poor leadership of the company overall"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook

    I worked at Pret A Manger full-time

    Pros

    As much coffee as you can drink to fuel up

    Cons

    At first, they promise you the world and when you start 'training' to see how the whole company operates. It's all about figures, all management are backstabbers only to save their skin, there is no customer service because they want you to be busy making money for the company, too much stress your shift is overcharged with duties for the salary they offer. I was overwhelmed with the information they throw at you during training and they expect you to know it all immediately.

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  5. Helpful (23)

    "Long hours"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Member Star 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Pret A Manger full-time

    Pros

    A lot of hours .

    Cons

    Higher management was poor, no support system. The hours I did was 60+ because there was no support from the management. The company is very money oriented and do not care about there employees, especially the busy stores.

  6. Helpful (24)

    "Pret a Manger"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Member 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Pret A Manger full-time

    Pros

    Free lunch and drinks, going out with team

    Cons

    This company have one thing in mind and that is to make money, I know that is most companies but it is drilled into you from the moment you get in the door to the moment you leave. you are bombarded with negativity on how you perform and how the company can replace you at an instant. you dont feel like you are contributing and are constantly reminded that you are very dispensible.

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  7. Helpful (12)

    "Unrealistic expectations, too much hassle"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pret A Manger full-time

    Pros

    End of shift - resigning job

    Cons

    Hard work for low pay - unrealistic expectations - micromanaged - shouting all around - horrible music everywhere noise - absent leadership

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  8. Helpful (19)

    "Bad company"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pret A Manger full-time

    Pros

    Some of the people are nice, hard working

    Cons

    Pret is a bad company with bogus values and a lot of brainwash. Fast food catered to office workers. Poorly paid foreign workers are treated very bad.

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  9. Helpful (20)

    "Robotic, repetitive, stressfull"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pret A Manger full-time

    Pros

    nice food, nice colleges, lot of coffee

    Cons

    robotic work everyday same work. no time to learn and my leaders are horribel

    Continue reading
  10. "Decent pay"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Member in London, England
    Doesn't Recommend

    I worked at Pret A Manger full-time for less than a year

    Pros

    Decent pay Food and coffee at work

    Cons

    Abusive managers Too much pressure to achieve the daily goals

Viewing 1 - 10 of 1,104 English Reviews

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