Poplin Reviews

4.3

87% would recommend to a friend

(708 total reviews)

Nachshon Fertel

88% approve of CEO

79% positive business outlook

Poplin has an employee rating of 4.3 out of 5 stars, based on 708 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Poplin employee rating is in line with the average (within 1 standard deviation) for employers within the Personal consumer services industry (3.6 stars).

Reviews by job title

708 reviews
2.0
24 May 2023
Recommend
CEO approval
Business outlook

Pros

Work from home at your own schedule. Weekly pay available.

Cons

Low pay for the amount of hours of work required. If customers do not tip, you will be paying to do other people‘s laundry. No reimbursement for gas & supplies. You are responsible for the extra wear & tear of your vehicle & washing machine & dryer. Frequent app glitches. And communication with support concierge team is not great. They are overwhelmed & won‘t be able to help you in a timely manner.

1.0
4 Oct 2023

How can anyone say they like this job?

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Side change. Literal change. Can work from home. Customer service lags during certain hours (assuming they’re not in office) but once they are available, they’re kind, patient, and courteous.

Cons

If these people are utilizing smart business practices, they’re making 3 times the amount that they pay their laundry attendants. AT LEAST. to pay someone only $20, $10, $15, for several hours worth of work is literal Slave Labor. They’re robbing us!! I just got paid $10 for 10 hours worth of work. That’s like $1 an hour. Is that even LEGAL?? I get it. They’re paying $0.74/$0.75 cents per pound and sometimes more if you get the order done and returned the same day, but 9x out of 10, they KNOW it’s not possible for you to finish the laundry before the 8pm deadline if you didn’t pick it up until 2-3pm and the client has 2 overly stuffed overly large hampers / bags full of clothes. New customers tip well so I always try to chose new customers over existing. But that’s really the only time you recoup even half of what you spent picking up, laundering, and dropping off the order. I took snapshots of my orders/payouts and wish I could post them here for new people to see. This company is literally using the crap out of us and if you were smart, you’d start trying to build your own client base and leave this company. Where I live, in Southern California, the most I would make in a week is $130-$150 if I took on same day orders. Otherwise, if I only take next day orders, I’m looking at $60-$70 tops. PER WEEK! Do yourself a favor and find a better job while working for your snack change aka Poplin.

3.0
4 Aug 2021

Laundry washer

Recommend
CEO approval
Business outlook

Pros

•Very easy app •Organized •Work hours I want •Work from home •Weekly pay •Rank up point system •Sudster community is amazing •Offer a lot of points for this review, and other things like tiktok videos naming sudshare (let's see if I get my promised 750 points)

Cons

•You only get 75% of the pay, but have to supply EVERYTHING out of pocket •Needing to use so many bags, the waste is hard to swallow •Weighing each bag •Photos, app always has issues on the picture step at both pick up and drop off •Point system (newer you are less you get to work, every sudster before you, rather it 1, or 1,000 get first pick of orders before you even get to see them) this is a pro and con for me •They hold your pay and stop new orders if a customer complaints about anything • SO HARD to get in touch with support even if it's an urgent issue

Viewing 1 - 3 of 708 Reviews

Glassdoor has 1,589 Poplin reviews submitted anonymously by Poplin employees. Read employee reviews and ratings on Glassdoor to decide if Poplin is right for you.