PointClickCare Reviews

Updated 13 May 2020

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4.0
78%
Recommend to a Friend
92%
Approve of CEO
PointClickCare Chief Executive Officer Mike Wessinger
Mike Wessinger
300 Ratings
  1. Helpful (17)

    "Not a bad company but think 2x if you want this type of lifestyle"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Project Manager Operations in Mississauga, ON
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at PointClickCare full-time for more than 5 years

    Pros

    Good culture but that is all. SImple to move around if they like you. Great for starters or recent graduates.

    Cons

    Not the best place to work for experienced professionals. It is a place where managers and senior management take personal favourites and issues over skill and committment. If you are not part of the in crowd or part of the family or related to the owners, kiss your advancement or progress goodbye. Otherwise, if you are looking for a place to work 9-5 and do same thing everyday with the odd new ...

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    PointClickCare2019-11-04
  2. Helpful (1)

    "Greatest Employer Ever"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PointClickCare full-time for less than a year

    Pros

    Such an amazing company and mission to be a part of. Best corporate culture ever. They are as committed to their clients as they are to their employees. Work hard play hard!

    Cons

    None that I can think of.

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    PointClickCare2019-10-28
  3. "New Employee Onboarding"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PointClickCare

    Pros

    Just joined PointClickCare. Hands down the BEST new employee onboarding experience. Unbelievable facility, friendly supporting and engaging people, tremendous resources, The clarity with which they communicate the company’s purpose, vision, mission, culture and values is compelling and unrivalled. Such a tangible demonstration of the quality of the leadership team, their commitment to and investment In the success of their business and people.

    Cons

    I have not experienced any.

    PointClickCare2019-10-29
  4. Helpful (14)

    "IT/PM/BA"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mississauga, ON
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at PointClickCare full-time for more than 3 years

    Pros

    Flexibility to work from home Subsidized cafeteria Can take your kids to office Onsite gym Free parking

    Cons

    Lots of politics.. leaders and Management say they want transparency but they only speak politically correct way and far from honest. It's all about who knows who and hope that you can be a Yes boss person.. they do not value true n honest opinions. If managers feel threatened they will find a way to make you look bad and feel small. Looks like cost cutting is in effect so they are trying to drive people away by giving them a hard time thru mental n emotional torture. The owners are good guys but they really need to make time with the "doers" and get field input. Most of people walk around saying they r busy and get no work done.. Lots of employee departures recently.... I think people have woken up to see it is simply chaotic and lacks structure...

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    PointClickCare2019-10-22
  5. Helpful (13)

    "Good news - the system works!"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Mississauga, ON
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at PointClickCare full-time for more than 3 years

    Pros

    You can come in, build some experience and skills, spend a year or two in your role and then move on to something else for more money.

    Cons

    At the two-year mark, new hires in your department will be paid more than you. The laser-focus on customer satisfaction is at the expense of employees' time and morale. Increasing work doesn't increase pay at a commensurate rate. Senior management is too distant from frontline staff to know how overextended they really are. Overtime isn't paid out, FPTO is expected instead.

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    PointClickCare2019-10-23
  6. Helpful (4)

    "Disappointed"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at PointClickCare full-time for less than a year

    Pros

    Perks, Insurance, Indoor Parking, Subsidized Lunch

    Cons

    Bad Management Specifically Mid-Levels, No Room For Growth

    PointClickCare2019-11-26
  7. "Solid Company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Director in Mississauga, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at PointClickCare full-time for more than a year

    Pros

    Great culture throughout the organization

    Cons

    Nothing outside of normal issues in large company

    PointClickCare2019-10-13
  8. "Embrace "Work Hard Play Hard""

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Systems & Analytics Manager in Mississauga, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PointClickCare full-time for less than a year

    Pros

    A company with a real vision and mission you can be proud to contribute to Invested, visible leadership group Solid base pay Subsidized cafeteria On-site gym

    Cons

    Slightly lower bonus target at middle management

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    PointClickCare2019-10-11
  9. Helpful (2)

    "Great vision tarnished by bizarre HR practices"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - N/A 
    Positive Outlook
    Approves of CEO

    I worked at PointClickCare full-time

    Pros

    Great origin story, the work helps real people, unlimited vacation, great office setting, Cafe is amazing

    Cons

    Terrible pay if you're anything but a software dev, bonuses are a joke, RRSP matching is a joke, if you have issues with your job or your manager HR will not help, a gym is great but no time to use it, too many projects on timelines that were too short with too few resources, everyone on earth has to approve everything which bogs down decision making, spend too much time explaining yourself or entertaining ideas from people that have no background in what it is you do, the year-end review process is the most bizarre thing I've ever been a part of where the entire department weighs in on everyone else and bonuses/raises are handed out based on feelings rather than concrete accomplishments

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    PointClickCare2019-10-18
  10. "Best place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Mississauga, ON
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at PointClickCare full-time for less than a year

    Pros

    I’ve never experienced a company like this. Simply the best.

    Cons

    It is too early for me to find one.

    Continue reading
    PointClickCare2019-10-06
Found 361 reviews