PayPal Employee Reviews about "good benefits"
61% would recommend to a friend
(738 total reviews)
93% approve of CEO
What people are saying about PayPal
The Water Cooler
3 months ago
I’ve worked at PayPal for almost 5 years. I recently relocated due to personal family matters from Illinois to Tennessee. I followed the company’s relocation policy perfectly. They waited 6 weeks after my relocation was approved to inform me that my pay would reduce by 12k. Not to mention they still have not had any update about my health benefits changing. They told me that Google COL calculators show it’s cheaper than IL. I’m absolutely mind boggled and disgusted by it all.
a year ago
Hi, I am currently a risk analyst at PayPal based in Singapore and got laid off recently as part of the global re-org. Have interacted with customers during my time here and would love to transition to a junior CSM/Acct Manager role in Singapore as I am passionate about delivering right solutions for customers. Would really appreciate if anyone knows their company is hiring for such roles and can help with referrals! 🙏
a year ago
I recently interviewed for an internal position at PayPal and waited almost 4 months to get a response back whether I got the job promotion or not. Unfortunately, I received the bad news I didn’t get the job, BUT “my interview went great”, and they chose individuals with more experience. Within the same call they asked if I would be interested in joining the team with no pay comp, which I said yes, to gain more experience. Now three months in, how would people suggest negotiating a new salary?
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "The benefits are good and the work atmosphere was wonderful." (in 740 reviews)
- "Good work life balance is good" (in 677 reviews)
- "peers were supportive and it was great to meet nice people" (in 507 reviews)
- "Flexibility and culture are great" (in 315 reviews)
- "Good pay and will get good exposure in working payment domain" (in 261 reviews)
- "poor management: not trained to manage people." (in 269 reviews)
- "All the good things about the company can go for a toss if you are reporting to a bad manager." (in 181 reviews)
- "very frequent layoffs and reorgs" (in 111 reviews)
- "Poor leadership and lack of long term strategy" (in 104 reviews)
- "Middle and upper management are focused too much on marketing requests at the expense of development needs." (in 49 reviews)
Found 738 of over 8K reviews
Updated 30 Nov 2023
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Reviews about "good benefits"Return to all Reviews
- 4.028 Apr 2009Software QA EngineerCurrent EmployeeSan Jose, CA
people friendly and flexible workplace with good benefits
way too complex development, test and release environment. release process is a nightmare.1
- 1.05 Apr 2021Debit Card Support AgentFormer Employee, more than 1 yearOmaha, NE
The only positive coming into work each day was seeing my coworkers and knowing we were going to endure the same hell every day. Yes they offer some good benefits but it's because it is a horrible place to work where you're just a number
I have worked many years of inbound phone customer service jobs and I have NEVER EVER had customers treat the people the way me and my coworkers were treated on a daily basis. I am a Very positive and upbeat person and always try to find the little bit of positive in even the worst of situations but the constant verbal abuse that we had to put up with was unreal. The crazy thing is that PayPal could do something about it ---if someone can't get into their acct or give any of the personal info they should be able to provide we were not able to help them. I think as a company who claims to "care about their employees" they could stop the abuse. You give someone a warning if they do it again then they can only self service via the internet and if they continue being abusive you tell them they are no longer able to have a PP account. I literally had people calling me not only cussing me out but telling me to die and that my family should die and some other horrible terrible things I can not imagine EVER saying to someone I don't know who is trying to help you. I got to the point were I was suffering from severe depression because of the job and decided my mental health and well being was worth more than the money I was making there (which was just ok btw) I definitely would NEVER work for them again in any position. What they expect their employees to put up with and endure is SO unbelievable. There are WAY better corporate jobs out there with upper management that actually care about you and you're treating as a human not just another number.8
- 2.014 Feb 2016Customer Solutions AgentFormer Employee, more than 1 yearChandler, AZ
Pay was really good , only reason I stayed. The benefits are good too and they give you a month sabbatical if you make it to 5 years .
Non stop phone calls, nasty customers, rarely give you time of the phone to do other projects. As far as getting a new position they ask the same redundant questions and basically unless you know someone you have no chance of getting a better position off the phones .
- 3.04 Nov 2013Anonymous EmployeeCurrent Employee, more than 10 yearsOmaha, NE
Benefits Pay Career Path Your benefits are very good and you won't have a chance to be bored.
Call Center with Occurrences falling off after 180 days. This drives people to go to work when they are deathly ill. Management vision - Switches too often to keep up with High Stress Job Your credit rating defines how far you can go with the company2
- 3.028 Feb 2018Anonymous EmployeeFormer Employee
Great culture. Fun place to work. Lots of movement oppurutunities as long as you apply yourself. Good benefits and PTO.
Not being told upfront about possible situations that could affect you and your family.
- 2.02 Dec 2015Due Diligence AnalystFormer Employee, more than 3 yearsChandler, AZ
Healthy benefits are good and they start right away. That's a good thing because most employees get serious anxiety from working here so half the company needs the FMLA
Yes PayPal was voted "best place to work" but that was in 2014. A lot has changed as we enter 2016. The moral has changed. The vibe sucks and no one seems happy anymore. They started hiring anyone just to have a warm body in a seat. With that came ghetto people, lazy people and people who dress completely sloppy and basically in their pajamas. You can't bring your lunch because it will just get stolen from the fridges. And the food available to buy is overpriced. And no one will do anything about lunches being stolen daily. Who steals someone's entire lunch from the fridge or freezer?? And what management just looks the other way about it?? People gossip here including the upper management. Out of ALL the departments here, maybe 2 of them are worth it. All other depts "CS, disputes, fraud" they are all stressful and underpaid.4
- 4.016 Oct 2017Collections SpecialistCurrent Employee, more than 1 yearDublin, Dublin
Great company that takes care of it's employees. The benefits are excellent and the support from the Supervisors and leaders are good. And they are open to suggestions for improvement, from the team leader to the CEO. There is opportunity to progress your career and the support for that is plenty available. I myself am moving from Collections Specialist to Business Support.
Since the company is as big as it is changes may take a bit more effort to implement. But still the company makes the effort to create a good work environment .
- 2.018 Jul 2017Credit AnalystCurrent Employee, more than 3 yearsChandler, AZ
The pros are basically only the benefits and that it would look good on your resume.
Strict rules that are not employee friendly. I've been there 3 years and it's starting to feel strangling, like they just want to pay someone new so they don't have to spend much money. They seem to be having a hard time keeping their employees happy.3
- 5.024 Feb 2015Anonymous EmployeeFormer Employee
Excellent team-mates, very intelligent people with great work ethics. The benefits are good and the work atmosphere was wonderful.
Too many "chef's in the kitchen." Decisions made on-high aren't sufficiently filtered down, current lay offs and not a lot of room for growth.1