Pampered Chef Reviews

3.5

60% would recommend to a friend

(274 total reviews)
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Nevena Srebreva

78% approve of CEO

49% positive business outlook

Pampered Chef has an employee rating of 3.5 out of 5 stars, based on 274 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pampered Chef employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

274 reviews
5.0
27 Mar 2022

Good place to work

Recommend
CEO approval
Business outlook

Pros

Good perks, friendly people, & great work environment

Cons

none happy place to work

1.0
3 Nov 2017

Job Seekers Beware

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There really are no pros

Cons

Autocratic management team, CEO and CFO who have no experience running and managing a company, CTO who has no clear technology point of view and the CMO is the definition of a bully. The overall leadership team treats people with such disrespect that this is not a place to build or grow a career. It's an exhausting place to work. There is no flexibility, the location is not good and you are required to work in Addison daily. The leadership wants you to believe that they are a start-up in the midst of a reinvention. It's a dated company that is trying to revive itself into a relevant company. You will not build skills, you will not receive any training, you will not have a career path. What you will be is exhausted from working ridiculous hours, and will get tired of the daily battles with leadership to make decisions within your function. There is only one person that makes decisions at PC and it's not the people doing the work. The benefits are extremely expensive and very mediocre.

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Pampered Chef Response
8y
While we are focused on improving in many areas of the business, we do recognize that Pampered Chef isn’t for everyone. We are looking for individuals who are delivering great results, are passionate about what they do, and are eager to take on new challenges to learn and develop. We’re focused on coworker development and creating a career path for our coworkers at Pampered Chef; in 2017 the number of coworkers that were promoted or took on a new role exceeded our internal targets. We’re working with our people leaders to give them the tools to continue to grow and develop our coworkers. And as we see in our engagement survey, most coworkers are excited by our new direction and we are seeing great results in the business. We are focused on continually living our core values of respect and authenticity, and we are continually working to empower coworkers more and more. The impact we have on the lives of our consultants and customers is meaningful. We are truly enriching lives, one meal and one memory at a time.
1.0
18 Nov 2016
Recommend
CEO approval
Business outlook

Pros

I have held numerous positions at Pampered Chef and the earlier years were great. When Doris Christopher was completely in charge she knew exactly how to treat employees and it showed. Everyone loved working there. Change in systems, management, and internal layout has taken this once booming company to a sinking ship. Nearly all incentives that were once in place have been removed. Employees use to receive new products, but that was taken away. This made it worthwhile when the company couldn’t afford raises to the employees. At least you were receiving some awesome beautiful products. During the holidays, Doris use to give employees gift cards for food to help families with the holidays. That was taken away. The company is losing sales because of poor technology choices and hiring the wrong upper management and the employees are left to suffer. There was a common saying heard a lot when I worked there. “If it weren’t for the Consultant’s we wouldn’t have a job”. Okay maybe that is true, but if there were no employees at the Home Office the Consultant’s wouldn’t be able to do their jobs. Pampered Chef tries to sell the message of family, togetherness, and making things easier. However, this is something it does not have eternally. I guess for pros I would have to say some of the products, but not all of them.

Cons

Over worked employees, rude nasty mean supervisors and management, no raises, no training, stressful work environment. Pampered Chef has a training department that is there to get rid of you if you do not perform to their expectations. It is NOT a training department. Lots of great dedicated employees have been let go because the training department is set up as a firing department. Often you are told how not to do something and never given directions on how to do something. An example, don’t say this or don’t do that. How about giving positive constructive feedback. To boost morale in the call center the training department treats employees like preschool students. If you are the type of working that likes to be given balloons and plastic keys or have your name on a star hung on the wall, then this place is for you. The rewarding system they have makes those who don’t get a balloon at their desk feel excluded and shameful. It essentially comes down to a person’s opinion on whether your call was good or not. If for any reason the “training” team does not like you. They will purposely fail your calls or give you poor scores so you are fired. If you are a hard worker you won’t go as far in this company as someone who knows how to suck up to management. This speaks for any department. Throughout many departments work is heavy and employees are over worked. You will get very little to no training within a position. Nor will you receive much direction from Management. However, it is still expected of you to do your job even if no one gave you any training on how to do that job. Fasten your seatbelts it is a bumpy ride and if you can’t weather the storm they get rid of you. Lots of great employees with many skills and years have been let go because of poor management. One more thing, be cautious of the good reviews on this site. Management has required employees to go on and give good reviews.

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Pampered Chef Response
9y
We admit that Pampered Chef has undergone a tremendous amount of change. We are working hard to reinvent the company so we are relevant for the next 35 years. We believe we've put the right strategy and building blocks in place to deliver just that. In 2016, we're on pace to be a better, stronger company than we were even a year ago -- revenue, recruiting, and, number of consultants are all improving. We are focused on talent; we are investing in our current coworkers development and we are hiring new coworkers for critical positions and much-needed expertise all in an effort to advance our strategy. We're prioritizing our work to focus on what matters most. We're living and modeling our core values to create a workplace that current and future employees will embrace, appreciate, and enjoy. We're measuring our results so we can better assess what's working and what's not. Do we have more work to do? Absolutely. But, we're encouraged by the progress we've made. And our founder, Doris Christopher, is too -- she plays a critical role in our reinvention working closely with our management team and she's confident in our road ahead. We do agree with you on one thing though -- if free products and gift cards were the best thing about working at Pampered Chef, then this wasn't the right place for you. We are looking for coworkers who drive meaningful results, are passionate about what we do everyday, and care deeply about our consultants and our customers.
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Glassdoor has 372 Pampered Chef reviews submitted anonymously by Pampered Chef employees. Read employee reviews and ratings on Glassdoor to decide if Pampered Chef is right for you.