PSAV Reviews | Glassdoor.ie

PSAV Reviews

Updated 15 Jan 2020

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3.1
49%
Recommend to a Friend
62%
Approve of CEO
PSAV CEO Mike McIlwain
Mike McIlwain
465 Ratings
Pros
  • "If you're lucky, you'll get to work at a decent hotel property with free food and parking(in 33 reviews)

  • "Seemed like good people in charge(in 32 reviews)

Cons
  • "No work life balance & long hours(in 79 reviews)

  • "Work/Life Balance can be tough, but that is the nature of the hospitality industry(in 76 reviews)

More Pros and Cons
  1. "Audio Visual Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Negative Outlook
    No Opinion of CEO

    I worked at PSAV

    Pros

    The managers at each property were generally very good, they acted as a filter to the stuff that upper management thought was the good idea for the week. Team mates are friendly and their skills varied making work fairly easy and manageable.

    Cons

    The work depending on area can be seasonal meaning forced 20hr or less weeks during Summer. Micro managed a lot with online clock in which didn't account for the work environment or process over time properly. Online shift application was brought in but was badly integrated allowing staff to be sent to different properties without notice or consent. The upper management is terrible bad cost cutting methods and micro management. Cash incentives for up-selling equipment or getting recommendations from clients were scaled back from money to "PSAV credits" that were worth less once cashed in.

    Show More

    Advice to Management

    Listen to property managers let them have more freedom in terms of managing their staff.

    PSAV2016-09-20
  2. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Manager in Fort Lauderdale, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at PSAV full-time for more than a year

    Pros

    Seemed like good people in charge Lots of continuous training Room to grow Good benefits

    Cons

    Hard to sell over priced services, able to drop prices easily so if it was priced more competitively from the start it wouldn't show that its obviously over priced

    Advice to Management

    I was fortunate to work under 2 great people, then one new one came in and it was clear to be all about the money and not in a good way

    PSAV2020-01-05
  3. "Not bad in"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Warehouse Technician 

    I worked at PSAV full-time for more than 3 years

    Pros

    Good team of people in the office

    Cons

    Corporate does not understand the processes at the basic level

    PSAV2020-01-15
  4. "No Standards In Pay or Life Ballance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technician in Tampa, FL
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at PSAV full-time for more than 8 years

    Pros

    Great Benefits, Vacation pay can be good. Some great locations to work at. You can build a good network of friends and professional colleges to help you in your career with in PSAV as well at the different locations you will work at.

    Cons

    Pay inconsistency, I have seen techs start at $12.00, $13,00,$14.00 and as much as $16.00 starting in the same region with the same knowledge and same job. No life balance, you will work as much as 10-14 hrs a day during season with little time off. Then when season is over you can go as long as 4 months with only getting 20 hrs a week and sometimes less. The company does nothing to retain long standing employees during this time. They say they care for the employees but if in deal with a contract with a client you are on your own. Money 1st employee 2nd. Pay increases are very low, 3% max. Depending on your location you will work with very dated equipment, yes that do have new gear but most locations do not. Most directors are good , but there are bad ones as well. The RVP's have become so business focused that they don't have a pulse on there own region and how the employee really feels, moral is very low.

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    Advice to Management

    Take better care of your employees, Start spending more on and assisting you good staff members during slower seasons.

    PSAV2020-01-15
  5. "wide scale av with varying quality"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Community Outreach and Volunteer Coordinator in New York, NY
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at PSAV full-time for more than 5 years

    Pros

    there are lots of properties so a lot of opportunities for overtime

    Cons

    standards of quality vary between locations. equipment is not the highest quality

    PSAV2020-01-09
  6. "Job as drug safety associate"

    StarStarStarStarStar
    Current Employee - Anonymous Employee 

    I have been working at PSAV full-time for more than a year

    Pros

    Good working environment Growth Good package Friendly coworkers Good platform

    Cons

    Not much about walk in is disclosed

    PSAV2019-12-19
  7. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Director in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PSAV full-time for more than 5 years

    Pros

    Fair pay, good benefits, established culture and leadership structure, clear path for career advancement

    Cons

    Commission structure and requirements can be limiting

    PSAV2019-12-10
  8. "Meh...it's a job nothing spectacular"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Lead Technician in Coppell, TX
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at PSAV full-time for more than 3 years

    Pros

    Cool People New Building Free Coffee Flexible hours

    Cons

    Management Sucks Under paid Obvious Seperation between office and warehouse workers

    PSAV2019-12-22
  9. Helpful (1)

    "PSAV = Please Send Another Victim"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technician in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at PSAV full-time for less than a year

    Pros

    Some really cool coworkers who absolutely love their jobs.

    Cons

    The company is pretty much a monopoly on in-house AV--especially after buying its biggest competitor, Encore. To make matters worse, Blackstone (the parent company of PSAV) demands to milk profits as much as possible and the PSAV corporate board is filled by a bunch of cowardly yes-men who go along with it by exploiting its employees. Horrible, atrocious pay. You are seen as nothing more than a number. Some properties are intentionally understaffed and the regional labor guy sends out emails bragging about how much money the company is saving on wages every month. So when will that trickle down to your staff? Never! When renting a 25' AC cable for one day costs more than you make per hour, that is a problem. A lot of the equipment is ancient. Monitors, mixers, laptops, you name it. Where are all of these massive profits going? Not to the staff that is the backbone of the company. PSAV is often mocked as the "McDonald's of AV" for a reason. Turnover is a huge problem in the company. Senior techs get mad at how much they have to train constantly train new people, often who don't have any AV experience. Many quit within months of starting due to the pay and hostile managers. The company is very male-dominated. If you're a woman, you will be sexually harassed and most of the time HR will do nothing. PSAV = Please Send Another Victim.

    Show More

    Advice to Management

    Compensate people what they are worth or don't be surprised if 95% or more of your staff tries to unionize. A starting wage of $15/hour for this amount of work is just insulting considering how tough this job can be.

    PSAV2020-01-10
  10. Helpful (1)

    "Don't believe the hype"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in Schiller Park, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at PSAV full-time for more than a year

    Pros

    Good pay and benefits Great HR and recruiting team, although they will whitewash glassdoor with positive reviews as soon as a negative review is posted

    Cons

    PSAV claims to be a tech company that values good ideas, workmanship, and 'doing the right thing' -- and maybe that's true in the venues, but the 1980s corporate culture is anything but. It's the kind of place that will ostracize and gaslight you for trying to genuinely make things better. If you're interviewing here and you just need a job, it's not the worst place if you can handle the boys club politics.

    Advice to Management

    Embrace the future, or become the Blockbuster of the event industry.

    PSAV2020-01-06
Found 1166 reviews
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