PSAV Reviews

Updated 10 Aug 2020

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3.3
57%
Recommend to a Friend
70%
Approve of CEO
PSAV CEO Mike McIlwain
Mike McIlwain
496 Ratings
Pros
  • "There really was a good people culture within in the groups and always a new challenge everyday(in 35 reviews)

  • "If you're lucky, you'll get to work at a decent hotel property with free food and parking(in 34 reviews)

Cons
  • "Work/Life balance could be improved on(in 84 reviews)

  • "Long hours four hour shifts turn into fourteen hour shifts at the change of a dime(in 82 reviews)

More Pros and Cons
  1. "Audio Visual Technician"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Negative Outlook
    No Opinion of CEO

    I worked at PSAV

    Pros

    The managers at each property were generally very good, they acted as a filter to the stuff that upper management thought was the good idea for the week. Team mates are friendly and their skills varied making work fairly easy and manageable.

    Cons

    The work depending on area can be seasonal meaning forced 20hr or less weeks during Summer. Micro managed a lot with online clock in which didn't account for the work environment or process over time properly. Online shift application was brought in but was badly integrated allowing staff to be sent to different properties without notice or consent. The upper management is terrible bad cost cutting methods and micro management. Cash incentives for up-selling equipment or getting recommendations from clients were scaled back from money to "PSAV credits" that were worth less once cashed in.

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  2. "Worked as a part time traveling technician"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Event Technology Specialist 
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at PSAV part-time for more than a year

    Pros

    Decent pay, great managers at the locations I worked, good hours when it's busy season, visiting great locations in LA

    Cons

    Part timers sometimes get no hours at all; odd hours, overnight shifts, if that sort of thing bothers you; lots of heavy lifting in the heat; some technicians think they're brilliant because they've plugged in more XLR cables than you have


  3. "Audio/Visual and Other Services"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Internet Services Manager 
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at PSAV full-time for more than 10 years

    Pros

    Being a large company, there are many career paths someone can take. I started out as a technician and worked my up to an Internet Services Manager. The work on the floor is physically demanding at times, and the hours can be long, but if someone is looking to get experience in the audio/visual or hotel networking work, this could be a good start for you.

    Cons

    The work schedule can very erratic and work is seasonal; therefore, in the summer, winter, and first of the year to be without work. Frustrating hotel environment with constant changes from the hotel and clients. Incompetent managers, especially project managers, who cannot plan and cannot see the fine-grain details that in end greatly hinder the set-up crew's work flow. Lack of information from management to technicians so that technicians are set up for success.

  4. "Over this"

    4.0
    Current Employee - Anonymous Employee in Kaneohe, HI

    I have been working at PSAV full-time for more than a year

    Pros

    Good company culture and benefits

    Cons

    Low pay for skilled labor

  5. "PSAV Review"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Manager in Reston, VA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at PSAV full-time for more than 5 years

    Pros

    Benefits, Good Colleagues, Experienced co-workers

    Cons

    Work and Life Balance issues

  6. Helpful (1)

    "An A OK Place to Work"

    4.0
    Current Employee - Anonymous Employee 
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at PSAV full-time for more than 5 years

    Pros

    Loyal and Strong Leadership Places a high value on employee advancement

    Cons

    Below Management necessary information is often held back for far too long.

  7. COVID-19

    "Good stepping stone into industry"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Audiovisual Technician in Kansas City, MO
    Recommends
    Negative Outlook
    No Opinion of CEO

    I have been working at PSAV full-time for more than a year

    Pros

    PSAV has a good team, and even though business has all but dried up due to COVID they have been doing what they can to assist us.

    Cons

    Even when there isn’t a global pandemic going on, hours can be sometimes undependable.

  8. COVID-19
    Helpful (1)

    "Par for the course"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Supervisor in Half Moon Bay, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at PSAV full-time for more than a year

    Pros

    Depending on your location/property, managers actually care about your physical wellbeing and career growth. If you wish to have a career in A/V, you'll be promoted from tech to a salary position within a few years. Work/life balance sucks- your schedule is never the same week to week, hour to hour. Weekends are fair game as well as when you sleep. Say goodbye to hanging out with friends on the weekend. Relatively steady hours/schedule and good benefits compared to Union/freelance. The upper leadership does their best to communicate and stay transparent with everyone in the company. You get to meet plenty of people at all the different places you work. Paid training perks with useful certifications. Especially now, I appreciate that the company is trying its best to keep healthcare benefits for all employees.

    Cons

    Now with Covid shutting the conference industry down, PSAV is pretty dead and struggling to find ways to get back business, but likely will bounce back whenever things return to "normal". It's a huge company, so the structure and culture can feel very corporate at times. Compared to Freelance/Union, the pay range is much lower. (but you don't need to climb a ladder just to start getting steady work). As the industry goes, the hours and amount of labor required can be quite intense. Getting overworked during busy season is the norm. Depending on where you work, your venue partner may not like or appreciate PSAV which can change the work environment and either make your job much easier or much harder. Senior management generally cares more about the bottom line and leaves techinician well being and health up to onsite managers, when some problems are need to be solved from up top.

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  9. "Great Place to Work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Network Engineer 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at PSAV full-time for more than 8 years

    Pros

    Great work environment with opportunities to grow.

    Cons

    Depending on the department and your liking, travel is required.h

  10. "Advancement and Training are exceptional"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations Manager in Boston, MA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at PSAV full-time for more than 3 years

    Pros

    The work environment is fast paced, when busy and still we have times where things are laid back and smooth. The dynamic helps balance out the work load.

    Cons

    Work/Life balance could be improved on.

    Continue reading
Found 1245 reviews
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