Ocado Group Reviews

Updated 24 Jan 2021

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3.6
63%
Recommend to a Friend
75%
Approve of CEO
Ocado Group CEO Tim Steiner
Tim Steiner
320 Ratings
Pros
  • "When you finish early you still get paid for your scheduled hours(in 38 reviews)

  • "A good pay to work ratio, that has only increased multiple times since I joined just under two years ago(in 33 reviews)

Cons
  • "Long hours but pay is competitive(in 29 reviews)

  • "The vans don't have parking sensors or a rear camera, causing unnecessary additional stress when parking or reversing(in 26 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Good job for part timers"

    4.0
    Former Employee - Warehouse Associate in Hatfield, East of England, England

    I worked at Ocado Group part-time for less than a year

    Pros

    Nice place to work, good colleagues, nice management

    Cons

    some manager keeps on pushing part-timer rather than the full-timers

  2. "Great Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Facilities Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ocado Group full-time

    Pros

    Friendly staff, good benefits, nice working environment

    Cons

    Can be high pressure and demanding


  3. "Great"

    5.0
    Current Employee - General Management Graduate in Hatfield, East of England, England

    I have been working at Ocado Group full-time

    Pros

    culture and opportunities for growth

    Cons

    not a lot of process for everything and not very diverse

  4. "Amazing oppurtunity"

    5.0
    Current Employee - Warehouse Area Manager in Erith, England

    I have been working at Ocado Group full-time

    Pros

    Working for a fast growing online retailer, amazing opportunities, great company

    Cons

    Not alot to say here...

  5. "Great company if you work in head office"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Advisor in Hatfield, East of England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ocado Group full-time for more than a year

    Pros

    Overtime availability, at time and a half

    Cons

    Shift pattern mostly lates and not easy to swap. Contact Center closed and moved to Sunderland. Over 200 jobs lost.

  6. "Good company"

    4.0
    Current Employee - Planner in Hatfield, East of England, England
    Recommends
    Positive Outlook

    I have been working at Ocado Group full-time for more than 5 years

    Pros

    Friendly Good perks Enjoyable job Get to meet lots of different people Supportive team

    Cons

    Little progression opportunities unless you are head office based

  7. "Great people and culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Graduate 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ocado Group full-time

    Pros

    Forward thinking, friendly people, good work like balance

    Cons

    Salaries are often benchmarked depending on experience

  8. "MK Marshall"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marshall in Milton Keynes, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Ocado Group full-time for less than a year

    Pros

    Benefits and 1 year rota in advance

    Cons

    You feel like a number, a lot of work for the pay structure

    Continue reading
  9. "Great company to work for"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Personal Shopper in Tamworth, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ocado Group full-time for less than a year

    Pros

    Company shop, great benefits, friendly people

    Cons

    Cold in chill at times

  10. "Good"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - CSTM in Manchester, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Ocado Group full-time for less than a year

    Pros

    good training from the trainers

    Cons

    low pay per hour for level of experience

    Ocado Group Response

    January 8, 2021Community Manager

    Thanks for your review of Ocado Group. We're pleased to hear that you are enjoying your time with us! Katie

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