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NC Department of Public Safety Reviews

Updated 20 Mar 2023

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Found 440 of over 457 reviews
2.9
47% Recommend to a Friend
NC Department of Public Safety Secretary  Erik A. Hooks
47% Approve of CEO

Found 441 of over 457 reviews

2.9
47%
Recommend to a Friend
47%
Approve of CEO
NC Department of Public Safety Secretary  Erik A. Hooks
Erik A. Hooks
117 Ratings
Pros
  • "The coworkers are usually pretty great, the job security is nice(in 31 reviews)

  • "Good benefits and great coworkers(in 18 reviews)

  • Cons
  • "Long hours and overtime is a regular occurrence(in 14 reviews)

  • "A lot of mandatory overtime, cuts into your work/life balance(in 10 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 2.0
      Current Employee, more than 1 year

      Poor management is causing burnout and high turnover

      18 Nov 2022 - Probation/Parole Officer II 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible scheduling and self-motivated working, as long as you have a hands-off supervisor. The work can be vert fulfilling if you are invested in your job and want to help change peoples' lives. Job gives you a lot of connections across your county with law enforcement and providers for substance abuse and mental health.

      Cons

      The management within NCDPS is poor to say the least. Anyone at the district level and above are cold and unhelpful. They only have their own interests in mind and as someone at the bottom of the totem pole, your needs and wants will be unmet. Caselaods are insanely high, almost unmanageable, but as an officer you are still expected to do the same quality and quantity of work as if your caseload was half the size it actually is, and you will be punished if your work is not up to par even in such bad circumstances. Turnover rates are so high that many officers do not have the quality of training necessary to be effective in this position which just makes the caseloads that much more difficult. Pay is not what it should be given the cost of living going up so quickly in big cities in North Carolina

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    2. 2.0
      Current Employee

      Review

      20 Mar 2023 - PPO II in Raleigh, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It is a snake that eats its own head

      Cons

      A trickle down of stress for Probation Parole

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    4. 2.0
      Current Employee, more than 5 years

      Job not hard but management and staff are an issue.

      24 Jan 2023 - Correctional Behavioral Specialist II in Raleigh, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Job is easy. Work schedule is easy and flexible. Time off good Benefits are great.

      Cons

      The management allows certain staff to treat other staff in unprofessional manners however still have a job. Management does not hold supervisors accountable and allow supervisors to continue to mistreat their employees. Staff shortage is high and help is not coming in due to people not wanting to work for DAC. Salary could be better. The job is not hard. The staff makes it hard to do the job you were hired to do. And management lack of discipline or accountability is making the job harder.

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    5. 2.0
      Current Employee

      The need to knows

      5 Mar 2023 - Correctional Officer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good Money, Benefits, Overtime is there, Some good people.

      Cons

      Rude, Unprofessional, Favoritism, Staff-Shortage for 3 years, Power Abuse, Quid Pro Quo Abuse, No family time, no self-time.

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    6. 2.0
      Former Employee, more than 3 years

      RUN!!

      5 Jan 2023 - Corrections Officer I 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Cheap healthcare if you are single with no dependents, State Pension

      Cons

      1. Understaffed, there was 1 CO per 200 inmates at times. Lots of call-outs lead to your 12 hr day turning into a 16-hour day. 2. Mandatory Uniforms and equipment were cheap and uncomfortable. 3. With Little to no support from management to the highest levels in the state, they are really quick to toss you to the wolves. 4. It's mandatory to be on site for a rollover brief 15-20 min before the shift starts which you arent getting paid for. 5. Long hiring process with low standards. 6. retained employees who can't perform their duties or those who break rules. 7. TERRIBLE PAY 8. TERRIBLE PAYROLL SYSTEMS

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    7. 3.0
      Current Employee, more than 5 years

      Can be a good place to work

      6 Feb 2023 - Youth Counselor Technician 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Has Benefits As much overtime as you would like Get to help shape minds of adolescents Get to work with some good people A good way to gain knowledge in different disciplines such as medical mental health, addiction, and criminal justice/judicial system.

      Cons

      The pay isn't the best unless you are getting overtime but then you are always working. If manpower is down then there is forced overtime. Has been this way for years. Working long hours 12-14 hours

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    8. 3.0
      Current Employee, more than 10 years

      It’s prison…

      19 Feb 2023 - Correctional Officer I in Raleigh, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You can go anywhere and do anything in the system. You make good money for only working 14-15 days a month, plenty of time for another job. You also Have the opportunity to learn skills you can’t get anywhere else aside from active duty.

      Cons

      Nepotism, takes a long while to find a promotion unless you do so on someone else’s shoulders, or move around and no phones, tobacco or contact with real life for the shift.

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    9. 3.0
      Former Employee, more than 3 years

      Honest Personal Review

      21 Nov 2022 - Corrections Officer II in Burgaw, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Unlimited Overtime Allotted, OT Stacks with weekends, holidays, hazards, and days worked. Plus an increase of 2k to ones salary a year if prior military. As well as an opportunity to become an FTO to raise salary. You work two days then off two. weekends are given every other so, you can take two days off and have one week free to yourself.

      Cons

      It should pay more than what is the current base pay salary. Has a 12.25hr day minimum for shift that can hold you for up to 16 hours, also has a mandatory 3 days a month OT if needed. You are only paid once a month, Plus any overtime made is only given at the end of the following month (like 2 months). Hospital Duty usually is a 14.25 hr shift as well.

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    10. 1.0
      Current Employee, more than 10 years

      New Hires Don get benefits

      7 Feb 2023 - Adult Probation Officer in Durham, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You are employed and your day is never the same.

      Cons

      Benefits change in an attempt get you stuck there. There has always been a high turnover causing high caseloads for long term employees. No cost of living pay for l people working in more expensive/larger countries.

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    11. 1.0
      Former Employee, more than 3 years

      horrible place to work

      14 Mar 2023 - Correctional Officer III in Raleigh, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      none...it was the worst place to work

      Cons

      Everything from the management, pay, hours, harassment, etc.

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    Viewing 1 - 10 of 441 Reviews
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    NC Department of Public Safety Reviews FAQs

    NC Department of Public Safety has an overall rating of 2.9 out of 5, based on over 457 reviews left anonymously by employees. 47% of employees would recommend working at NC Department of Public Safety to a friend and 32% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.

    According to anonymously submitted Glassdoor reviews, NC Department of Public Safety employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at NC Department of Public Safety. This rating has improved by 1% over the last 12 months.

    47% of NC Department of Public Safety employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated NC Department of Public Safety 2.6 out of 5 for work life balance, 2.5 for culture and values and 3.1 for career opportunities.

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    Glassdoor has 457 NC Department of Public Safety reviews submitted anonymously by NC Department of Public Safety employees. Read employee reviews and ratings on Glassdoor to decide if NC Department of Public Safety is right for you.