Metropolitian Washington Airports Authority Reviews | Glassdoor.ie

Metropolitian Washington Airports Authority Reviews

Updated 14 August 2018
16 reviews

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2.8
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John E. Potter
3 Ratings

16 Employee Reviews

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  1. "MWAA Airport Ambassador"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Metropolitian Washington Airports Authority part-time

    Pros

    Getting to see people from all over the world is a pro. The pay is also good for the amount of work we do.

    Cons

    After working there for a while, passengers start getting on your nerves and it gets a little overwhelming and frustrating.

    Advice to Management

    We need more officers because we have passengers waiting in triage for up to two hours. Also, some ambassadors and officers are so rude to the passengers, and can't give the patients they deserve. It makes it seem like our only goal is to provide customer service, not quality customer service.


  2. "Great technology but stupid politics in IT department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Metropolitian Washington Airports Authority full-time

    Pros

    Less commute as it is well connected to metro

    Cons

    Management not supportive of anyone whom they didn’t work with in the past.

    Advice to Management

    Please grow up and give a chance to others too

  3. "worked at the airports authority"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    good benefits, most people are nice

    Cons

    a lot of politics, lack of opportunity to grow

    Advice to Management

    truly examine questionable business practices


  4. "Great part-time position, but be aware of a few things"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Metropolitian Washington Airports Authority part-time

    Pros

    Good experience for those who can handle high-stress and fast-paced work environments, allows opportunity for promotion (shift lead), allows you to gain understanding of airport operations, great way to build customer service and conflict resolution skills, very flexible scheduling options (VERY flexible).

    Cons

    Promotion opportunities are tough to obtain; promotions to shift leads are decided by current shift leads and are partly based on being "in" with that group, working with the Ambassadors may be taxing and hard on those who are less comfortable with social situations, the job requires you to stand for about 4+ hours straight with only chances of sitting or changing body position (for comfort) at lunch breaks or small breaks in between flights. Also, you work with a crowd of mostly 30+ college-aged people, so you have to be comfortable working with the younger crowd and taking instructions from shift leads that may be younger than you.

    Advice to Management

    Strongly advise investigating and possibly changing promotion process in the Ambassador program.


  5. "Lack of Communication"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Management Intern in Washington, DC (US)
    Former Employee - IT Management Intern in Washington, DC (US)
    Doesn't Recommend
    No opinion of CEO

    I worked at Metropolitian Washington Airports Authority full-time (More than a year)

    Pros

    The benefits were very decent

    Cons

    No one communicates with each other, never received a PIP or PFP to know where my strengths and weaknesses lie.

    Advice to Management

    Teach senior level staff how to communicate and talk with other staff members


  6. "Electronic technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Electronics Technician in Washington, DC (US)
    Current Employee - Electronics Technician in Washington, DC (US)
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Metropolitian Washington Airports Authority full-time (More than 10 years)

    Pros

    Getting paid on time twice a week.

    Cons

    No growth in upward mobility.

    Advice to Management

    Bring back the government step system for pay.


  7. "Emergency Communications Tech."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Company has great Benefits and pay is well compared to other dispatch center in area.

    Cons

    Emergency communications center is like a high school. Both managers and dispatchers act like children. Poor management and no structure in training new hires.

    Advice to Management

    Stand behind your employees and investigate issues before pointing a finger.

  8. Helpful (1)

    "Duty manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Metropolitian Washington Airports Authority full-time (More than 8 years)

    Pros

    Great pay and benefits for employees.

    Cons

    VERY BAD corporate culture. Administration oversight is toxic, and does not fit in with the perceived professional image.

    Advice to Management

    Practice what you preach. Fix your span of control. Support employees that benefit the company in a collaborative fashion, instead of those that antagonize.


  9. Helpful (2)

    "Anonymous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Arlington, VA (US)
    Former Employee - Anonymous Employee in Arlington, VA (US)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good pay and benefits. The people you work with are usually nice people, in the beginning. Hours are ok

    Cons

    Poor management all around. Nepotism, racism, sexist, etc. Still run by the good ole boy system. No ethics whatsoever.

    Advice to Management

    Clean house from the top down. Stop putting your buddies in key positions, stop with the nepotism and racism, discrimination and retaliation!


  10. "Very Nice"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good people and good management

    Cons

    Nothing comes to mind now


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