MAC Cosmetics Reviews

Updated 5 May 2021

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3.5
60%
Recommend to a Friend
58%
Approve of CEO
MAC Cosmetics CEO John Demsey
John Demsey
635 Ratings
Pros
  • "Great discount, learn great skills, great start before going into the world of freelance(in 80 reviews)

  • "The employee discount was a huge perk and the staff are amazing(in 72 reviews)

Cons
More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Great"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Makeup Artist in Cork
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at MAC Cosmetics part-time for more than 3 years

    Pros

    The staff and friendships. Great progression when I was there .

    Cons

    Not many pay increases or bonuses .

  2. "Nice place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Assistant 

    I worked at MAC Cosmetics part-time

    Pros

    Good benefits, nice staff and nice management

    Cons

    Long hours, rude customers huge targets


  3. "Overall okay"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - M A C Retail Artist in Dublin, Dublin

    I worked at MAC Cosmetics part-time for more than a year

    Pros

    Great discount and the people who I worked with were great

    Cons

    Retail hours were always different

    Continue reading
  4. "Great training"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Makeup Artist 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MAC Cosmetics full-time for more than 8 years

    Pros

    Amazing training, great opportunity in career

    Cons

    Company changed over the last few years

  5. "Makeup counter"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Artist 

    I worked at MAC Cosmetics part-time for more than 5 years

    Pros

    good training during my time

    Cons

    Better work life balance for team

  6. Helpful (3)

    "Big focus on favoritism with this brand"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Dublin, Dublin
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at MAC Cosmetics full-time for more than 5 years

    Pros

    So firstly I’m with Mac 5years as a retail artist. When you first start with them you are promised the world of artistry , plenty of career progression and a world of opportunities by the management. What you don’t realize is sadly this does not occur. The reality is you develop stress , anxiety and no social life! You work lates all the time due to understaffing on counter which they refuse to acknowledge! So full time staff are pushed beyond their limits! The management are fake and completely staged! They have their favorites who they socialize with outside of work! Very unprofessional! It’s extremely inconsiderate of staff who work beyond their limits!While others are the managers pets! Even any positions such as a pro artist or doing management! That all comes down to the manager who either is your best friend or either is jealous of you and begrudging! So you’ll never progress no matter how much experience you have it’s based on friends! Who’s in the clique! I say I’ve spent most days crying in there! You are constantly fed negativity by management! Pulled off the floor and given out to infront of customers passing by! Their favorite thing to do is pull you off the floor and give you grief about things that happened 2/3 weeks ago! It’s a horrid environment to be in! If you are a make up artist I’d advise avoiding! The brand is far from artistry! It’s only all sales and stress! The customers we get are the most vicious you’ll ever encounter! It’s overall full of stress and negativity! Most staff end up taking time off it’s that bad!

    Cons

    The discount is the only benefit!Brown Thomas is a nice store to work in

    Continue reading
  7. "artist"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at MAC Cosmetics full-time

    Pros

    a very good experience for make up

    Cons

    bad pay for the amount of work

    Continue reading
  8. "Retail artist"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at MAC Cosmetics full-time for more than a year

    Pros

    Free product, good training provided

    Cons

    Lack of support from management, unrealistic targets

    Continue reading
  9. Helpful (1)

    "Full time 5 years"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Artsist in Cork
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at MAC Cosmetics full-time for more than 5 years

    Pros

    Skill sharing was great, updates were amazing, Christmas present was always a nice touch

    Cons

    Could very clicky including management with staff. Not very family friendly

    Continue reading
  10. "Makeup Artist"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Makeup Artist in Dublin, Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MAC Cosmetics part-time for more than a year

    Pros

    You get so much training and monthly updates on products

    Cons

    Targets can be quite high on quieter days and often unachievable

    Continue reading
Viewing 1 - 10 of 1,674 Reviews

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