MAC Cosmetics Reviews

Updated Sep 23, 2021

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Found 1,814 of over 2,142 reviews

3.5
59%
Recommend to a Friend
60%
Approve of CEO
MAC Cosmetics CEO John Demsey
John Demsey
692 Ratings
Pros
  • "Great discount, learn great skills, great start before going into the world of freelance(in 80 reviews)

  • "The employee discount was a huge perk and the staff are amazing(in 72 reviews)

  • Cons
  • "Not much room for work life balance(in 182 reviews)

  • "Write ups for not making sales goals(in 124 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, more than 3 years

      Great

      Mar 19, 2021 - Retail Makeup Artist in Cork
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The staff and friendships. Great progression when I was there .

      Cons

      Not many pay increases or bonuses .

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    2. 4.0
      Former Employee, more than 1 year

      Retail Artist

      Sep 2, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Made amazing friends Great experience

      Cons

      Poor management that don’t care for staff

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    3. 2.0
      Former Employee, more than 3 years

      Negatives outweighed the positives

      Aug 20, 2021 - Makeup Artist in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The floor staff and the occasional training and creativity of the job were the benefits. Discounts and counter experience.

      Cons

      Ridiculous target goals for staff Turnover was incredible as staff could not handle the impossible figures Constant team reviews, commission only if you achieved the targets which rarely occurred.

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    4. 4.0
      Former Employee, more than 1 year

      Retail Artist

      Jul 16, 2021 - Makeup Artist in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      commission, free makeup, good management

      Cons

      dress code very strict, don’t always make commission

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    5. 4.0
      Current Employee

      Ok

      May 12, 2021 - Assistant Manager in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great experience learning on counter.

      Cons

      Hard work for lack of appreciation, so much time spent in work, no work/life balance.

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    6. 4.0
      Former Employee

      Nice place to work

      May 5, 2021 - Retail Assistant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good benefits, nice staff and nice management

      Cons

      Long hours, rude customers huge targets

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    7. 3.0
      Former Employee, more than 1 year

      Overall okay

      Feb 16, 2021 - M A C Retail Artist in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great discount and the people who I worked with were great

      Cons

      Retail hours were always different

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    8. 5.0
      Former Employee, more than 8 years

      Great training

      Dec 3, 2020 - Makeup Artist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Amazing training, great opportunity in career

      Cons

      Company changed over the last few years

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    9. 4.0
      Former Employee, more than 5 years

      Makeup counter

      Sep 23, 2020 - Retail Artist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good training during my time

      Cons

      Better work life balance for team

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    10. 1.0
      Current Employee, more than 5 years

      Big focus on favoritism with this brand

      Aug 26, 2019 - Retail Sales Associate in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      So firstly I’m with Mac 5years as a retail artist. When you first start with them you are promised the world of artistry , plenty of career progression and a world of opportunities by the management. What you don’t realize is sadly this does not occur. The reality is you develop stress , anxiety and no social life! You work lates all the time due to understaffing on counter which they refuse to acknowledge! So full time staff are pushed beyond their limits! The management are fake and completely staged! They have their favorites who they socialize with outside of work! Very unprofessional! It’s extremely inconsiderate of staff who work beyond their limits!While others are the managers pets! Even any positions such as a pro artist or doing management! That all comes down to the manager who either is your best friend or either is jealous of you and begrudging! So you’ll never progress no matter how much experience you have it’s based on friends! Who’s in the clique! I say I’ve spent most days crying in there! You are constantly fed negativity by management! Pulled off the floor and given out to infront of customers passing by! Their favorite thing to do is pull you off the floor and give you grief about things that happened 2/3 weeks ago! It’s a horrid environment to be in! If you are a make up artist I’d advise avoiding! The brand is far from artistry! It’s only all sales and stress! The customers we get are the most vicious you’ll ever encounter! It’s overall full of stress and negativity! Most staff end up taking time off it’s that bad!

      Cons

      The discount is the only benefit!Brown Thomas is a nice store to work in

      Continue reading
      3 people found this review helpful
    Viewing 1 - 10 of 1,814 Reviews

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