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Liveops Reviews
Updated 27 Jan 2023
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Found 634 of over 1K reviews
79% Recommend to a Friend
88% Approve of CEO
Found 631 of over 1K reviews
Popular
- Popular
- Highest Rating
- Lowest Rating
- Most Recent
- Oldest first
Recommend to a Friend
Approve of CEO
Greg Hanover
145 Ratings
Pros
"So grateful to be able to work from home" (in 217 reviews)
"Able to work a flexible schedule" (in 72 reviews)
Cons
"Lack of call volume for employees" (in 73 reviews)
"Compensation/Pay is basically based on talk time so income can be heavily limited when call volume is low" (in 61 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Current Employee, more than 1 year★★★★★
Customer Service Rep
25 Jan 2023 - Independent Agent in Nashville, TNRecommendCEO ApprovalBusiness OutlookPros
Make your own schedule and work the days you want to work.
Cons
Sometimes there are days when you may not be able to find work.
That is a great call out! The flexibility to schedule your own hours is one of the best perks of being an independent agent with Liveops. Thanks for sharing with us!
- Former Employee★★★★★
Liveops
27 Jan 2023 - Talent Acquisition Specialist in Indianapolis, INRecommendCEO ApprovalBusiness OutlookPros
Everything was great. I enjoyed working with the company
Cons
There are none. Everything was great
Liveops Response
We can't thank you enough for the kind words about Liveops. We appreciate the time you took to share!
- Former Employee★★★★★
Pros
great , flexible, I enjoy be able to work anytime
Cons
It's hard to get intouch with a person
Liveops Response
Thank you for taking the time to share your experience with everyone!
- Former Employee★★★★★
Call Center customer services
23 Jan 2023 - Call Center Customer Service RepresentativeRecommendCEO ApprovalBusiness OutlookPros
I had a good a good experience with this company, they took care of their agent.
Cons
They must give must hour to work at home. they must pay login time not talking time.
Liveops Response
We are happy to hear your had a great experience being an independent contractor with Liveops!
- Current Employee★★★★★
Pros
Flexible schedule, work when you want
Cons
Terminated if you don’t complete elearning in slotted time
Liveops Response
Thank you for your review. We strive for an excellent agent experience and apologize if we fell short of expectations. Please tell us more by sending an email to press@liveops.com with what program you were in so we can improve the experience.
- Current Employee★★★★★
Pros
Custom hours that you can set yourself
Cons
Contract work so you don’t have chances to move up
Liveops Response
Hi there - we appreciate the time you took to share your experience as an Independent Contractor!
- Current Employee★★★★★
Pros
Liveops client base is extensive and they offer everything a contracted Sales/Customer Service Professional needs to earn a decent living. Flexibility is unmatched.
Cons
Prefer not to answer in this forum.
Liveops Response
We're thrilled to hear this from you! Comments like this let us know that we are on the right track. Thank you for sharing this with everyone.
- Former Employee★★★★★
great company
16 Jan 2023 - ARA (Advanced Repair Agent) in Saint Louis, MORecommendCEO ApprovalBusiness OutlookPros
benefits, vacation time, fair management
Cons
You can't work from everywhere
Liveops Response
Thank you so much for taking the time to share!
- Former Employee, more than 5 years★★★★★
Pros
Working with Liveops gave me so many opportunities to work with other clients. They resolved issues very quickly.
Cons
Sometimes there were not enough calls.
Continue readingLiveops Response
Thank you for the kind words about Liveops!
- Former Employee, less than 1 year★★★★★
Not the best
25 Jan 2023 - Customer Service Agent in Pittsburgh, PARecommendCEO ApprovalBusiness OutlookPros
You can work your own schedule
Cons
Hard to get enough hours to make it worth your while. Company takes on too many applicants for the contracted clients. Training could also be better.
Liveops Response
Thank you for sharing. We strive for an excellent agent experience and apologize if we fell short of expectations. Please tell us more by sending an email to press@liveops.com with what program you were in so we can improve the experience.
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Liveops Reviews FAQs
Liveops has an overall rating of 3.8 out of 5, based on over 1,169 reviews left anonymously by employees. 79% of employees would recommend working at Liveops to a friend and 73% have a positive outlook for the business. This rating has decreased by -6% over the last 12 months.
79% of Liveops employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Liveops 4.1 out of 5 for work life balance, 3.8 for culture and values and 3.9 for career opportunities.
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