LEGOLAND Employee Reviews about "guests"
Updated Oct 8, 2021
Clear All
Full-time, Part-time
English
Job Function
- Administrative
- Arts & Design
- Business
- Consulting
- Customer Services & Support
- Education
- Engineering
- Finance & Accounting
- Healthcare
- Personnel/Human Resources
- Information Technology
- Legal
- Marketing
- Media & Communications
- Military & Protective Services
- Operations
- Other
- Product & Project Management
- Research & Science
- Retail & Food Services
- Sales
- Skilled Labour & Manufacturing
- Transportation
Job Status (2)
- Current Employees
- Intern
- Freelance
- Trainee
- Contract
- Apprentice
- Full-time
- Part-time
Select a location...
- Worldwide
- United Kingdom - All Cities
- - England
- - Northern Ireland
- - Scotland
- - Wales
- - Remote
- Australia - All Cities
- - Australian Capital Territory
- - New South Wales
- - Northern Territory
- - Queensland
- - South Australia
- - Tasmania
- - Victoria
- - Western Australia
- - Remote
- Canada - All Cities
- - Alberta
- - British Columbia
- - Manitoba
- - New Brunswick
- - Newfoundland and Labrador
- - Nova Scotia
- - Ontario
- - Prince Edward Island
- - Quebec
- - Saskatchewan
- - Yukon
- - Northwest Territories
- - Nunavut
- - Remote
- Czech Republic - All Cities
- - Prague
- - South Moravian
- - South Bohemian Region
- - Vysocina
- - Karlovy Vary
- - Hradec Králové
- - Liberec
- - Olomouc
- - Moravian and Silesian
- - Pardubice
- - Plzen
- - Central Bohemian
- - Ústí nad Labem
- - Zlín
- - Remote
- Denmark - All Cities
- - Capital Region
- - Central Jutland
- - Northern Jutland
- - Zealand
- - South Denmark
- - Remote
- Germany - All Cities
- - Baden-Wurttemberg
- - Bavaria
- - Bremen
- - Hamburg
- - Hesse
- - Lower Saxony
- - North Rhine-Westphalia
- - Rhineland-Palatinate
- - Saarland
- - Schleswig-Holstein
- - Brandenburg
- - Mecklenburg-Western Pomerania
- - Saxony
- - Saxony-Anhalt
- - Thuringia
- - Berlin
- - Heimarbeit
- India - All Cities
- - Andaman and Nicobar Islands
- - Andhra Pradesh
- - Assam
- - Chandigarh
- - Dadra and Nagar Haveli
- - Delhi
- - Gujarat
- - Haryana
- - Himachal Pradesh
- - Jammu and Kashmir
- - Kerala
- - Lakshadweep
- - Maharashtra
- - Manipur
- - Meghalaya
- - Karnataka
- - Nagaland
- - Orissa
- - Pondicherry
- - Punjab
- - Rajasthan
- - Tamil Nadu
- - Tripura
- - West Bengal
- - Sikkim
- - Arunachal Pradesh
- - Mizoram
- - Daman and Diu
- - Goa
- - Bihar
- - Madhya Pradesh
- - Uttar Pradesh
- - Chhattisgarh
- - Jharkhand
- - Uttaranchal
- - Telangana
- - Remote
- Malaysia - All Cities
- - Johor
- - Kedah
- - Kelantan
- - Malacca
- - Negeri Sembilan Darul Khusus
- - Pahang Darul Makmur
- - Perak Darul Ridzuan
- - Perlis Indera Kayangan
- - Pulau Pinang
- - Sarawak
- - Selangor Darul Ehsan
- - Terengganu Darul Iman
- - Kuala Lumpur
- - Labuan
- - Sabah
- - Putrajaya
- - Remote
- Pakistan - All Cities
- - Federally Administered Tribal
- - Balochistan
- - North-West Frontier
- - Punjab
- - Sind
- - Azad Kashmir
- - Northern Areas
- - Islamabad
- - Remote
- Somalia - All Cities
- - Bakool
- - Banaadir
- - Bari
- - Bay
- - Galguduud
- - Gedo
- - Hiiraan
- - Jubbada Dhexe
- - Jubbada Hoose
- - Mudug
- - Nugaal
- - Sanaag
- - Galmudug
- - Maakhir
- - Puntland
- - Somaliland
- - Togdheer
- - Woqooyi Galbeed
- - Awdal
- - Sool
- - Remote
- United Arab Emirates - All Cities
- - Abu Dhabi
- - Ajman
- - Dubai
- - Fujairah
- - Ras al-Khaimah
- - Sharjah
- - Umm al-Quwain
- - Remote
- United States - All Cities
- - New Jersey
- - Northern Mariana Islands
- - Alabama
- - Idaho
- - Utah
- - Illinois
- - Virginia
- - Missouri
- - New York State
- - Wisconsin
- - Arizona
- - Alaska
- - Michigan
- - Guam
- - Montana
- - Maine
- - Nebraska
- - Oklahoma
- - Kentucky
- - New Mexico
- - District of Columbia
- - Federated States of Micronesia
- - Wyoming
- - North Carolina
- - Texas
- - Hawaii
- - South Dakota
- - Mississippi
- - American Samoa
- - Puerto Rico
- - Vermont
- - Minnesota
- - Arkansas
- - West Virginia
- - Tennessee
- - Indiana
- - Ohio
- - California
- - New Hampshire
- - Colorado
- - Virgin Islands
- - Connecticut
- - Palau
- - Iowa
- - Nevada
- - Louisiana
- - Washington State
- - Kansas
- - Rhode Island
- - Oregon
- - Pennsylvania
- - Maryland
- - Florida
- - Massachusetts
- - South Carolina
- - Georgia
- - North Dakota
- - Delaware
- - Remote
English
- English
- French
- German
- Dutch
- Portuguese
- Spanish
- Italian
Found 29 of over 677 reviews
Popular
- Popular
- Highest Rating
- Lowest Rating
- Most Recent
- Oldest first
Recommend to a Friend
Approve of CEO
Nick Varney
165 Ratings
Pros
"Good company to work for and they give free tickets to merlin attractions" (in 50 reviews)
"Free tickets to Legoland & other theme parks by far best benefit" (in 25 reviews)
Cons
"Very long hours on some shifts 8:45 to 21:00" (in 42 reviews)
"Sometimes verbally abused by guests even though their issue has nothing to do with your department" (in 31 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Reviews about "guests"
Return to all Reviews- KEY NOT FOUND: jobLine.seasonal-current★★★★★
Pros
Lots of colleagues Unique work 20 Free tickets
Cons
Pay not enough for work Bad management Rude guests Poor central planning team
- Former Employee, more than 3 years★★★★★
Pros
40% online lego discount 25% in-store lego discount 20 Free tickets to Merlin attractions Perks at work discounts are great Flexible around educational commitments The central planning team (people who do rotas) are very quick with replies when you have a query
Cons
Very long hours on some shifts 8:45 to 21:00 Finish times are an estimate so could be there 2-3 hours later than advertised Very little progression chances unless you are in a department such as food and beverage Sometimes verbally abused by guests even though their issue has nothing to do with your department.
Continue reading - Former Contractor, more than 3 years★★★★★
Pros
The best colleagues, great parties, fun job.
Cons
Not always the most interesting job, when there are no guests in the park. Thight management.
- Former Contractor, less than 1 year★★★★★
Pros
Friendly team, fun job, great perks
Cons
Occasionally there are rude Guests and you have to pretend it’s fine.
- Former Employee★★★★★
Pros
Fun working with and interacting with the kids
Cons
Ushers can be treated as if they are at the bottom of the chain by other members of staff in the department The department is very cliquey, individually they're lovely but as a group they make it difficult to enter You don't receive training on the real problems you will face, especially in peak season, like queue-managing or handling guests with disabilities
Continue reading - Former Employee, more than 5 years★★★★★
Pros
Flexible hours Fun and sociable Pretty decent pay 20x free tickets to Merlin Attractions (plus discounted stays at Resort hotels)
Cons
Poor management system. Issues on the frontline would be passed on but lost through the hierachy and therefore remained unresolved. Dealing with VERY angry guests on a number of occassions and no action was taken against them. Again, poor management.
Continue reading - Former Employee, more than 1 year★★★★★
Pros
Made a ton of great friends The management is generally friendly and understanding (a lot of turnover os it really depends) Flexible scheduling
Cons
Management is not good at conflict resolution between guests and workers, was frequently yelled at and called names by the guests because of restrictive rules and little was done to protect us from this Over the two years I worked there, my supervisors switched frequently, making it difficult to maintain good relationships and be seen for your accomplishments
- Current Employee★★★★★
Pros
great entry level cool work atmosphere low pressure
Cons
demanding guests (not good if you lose it too easily, not recommending inexperienced teens for positions like that) stressful environment could use more incentives
Continue reading - Current Employee★★★★★
Pros
Nice Employees food is also really good but that's about it
Cons
Guests are rude Managers are rude
Continue reading - Former Employee, more than 1 year★★★★★
Pros
You can easily get hired w/o experience Flexible Schedule
Cons
Management makes confusing rules for guests then doesn't follow them when necessary causing employees to be looked down upon as a whole by guests Problem customers given too many perks Gets rid of holiday pay and replaces it with "free pizza"
Continue reading
Join the LEGOLAND team
Popular Careers with LEGOLAND Job Seekers
Work at LEGOLAND? Share Your Experiences
LEGOLAND
Click to Rate