Kohl's Customer Service Associate Reviews | Glassdoor.ie

Kohl's Customer Service Associate Reviews

Updated Nov 13, 2019

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3.3
61%
Recommend to a Friend
47%
Approve of CEO
Kohl's CEO Michelle Gass
Michelle Gass
7 Ratings
  1. "Great place to work"

    StarStarStarStarStar
    Former Employee - Customer Service Associate 

    I worked at Kohl's part-time for more than 5 years

    Pros

    Managers care about employees, offer competitive pay

    Cons

    Push the idea of making customers get credit cards too often

    Kohl's2019-11-14
  2. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Associate in Chino, CA
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Kohl's part-time for more than 3 years

    Pros

    discounts, flexible hours, team work

    Cons

    lack of training, high turnover

    Kohl's2019-11-04
  3. "Wonderful place to work! All employees are extremely helpful"

    StarStarStarStarStar
    Current Employee - Customer Service Associate in Franklin, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kohl's part-time for less than a year

    Pros

    Opportunities to move up, Great discounts. Wonderful environment

    Cons

    My drive is to long

    Advice to Management

    Keep up the good work!

    Kohl's2019-10-15
  4. "Great company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Georgetown, KY
    Recommends
    Positive Outlook

    I worked at Kohl's full-time for more than a year

    Pros

    Always worked with me on my schedule.

    Cons

    Pay could be better.

    Kohl's2019-09-13
  5. "Awful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Hudson, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Kohl's part-time for more than a year

    Pros

    Terrible hours Hours reduced for taking any time off Middle management completely clueless

    Cons

    Everything, except the employee discount

    Kohl's2019-09-11
  6. "Kohl's is an okay place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Kohl's part-time for more than a year

    Pros

    Employee discount, closed on christmas

    Cons

    disorganized, poor management, long days and short breaks

    Kohl's2019-08-12
  7. "Very easy place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Philadelphia, PA
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Kohl's part-time for more than 5 years

    Pros

    easy work employee discount flexible scheduling

    Cons

    no benefits unless full time

    Advice to Management

    keep up the good work

    Kohl's2019-08-03
  8. "Good Place For College Students"

    StarStarStarStarStar
    Current Employee - CSA - Customer Service Associate 

    I have been working at Kohl's part-time

    Pros

    Flexible Schedule Decent Pay for starting off

    Cons

    Short shift Usually short on people

    Kohl's2019-07-18
  9. "Enlightening on learning about retail."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Sherman, TX
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I worked at Kohl's part-time for less than a year

    Pros

    Flexibility, Quick, Fun, Caring, Exicting, Young

    Cons

    Unorganized, Overwhelming, Stressful, Pay, Tricky,

    Advice to Management

    Show more concern for the well being of associates.

    Kohl's2019-07-24
  10. "Its Retail, and all that comes with that"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Chesapeake, VA
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Kohl's full-time for more than 5 years

    Pros

    The employee discount is actually fantastic .

    Cons

    Will work you to death and not promote you

    Kohl's2019-07-26
Found 199 reviews