InterContinental Hotels Group Reviews | Glassdoor.ie

InterContinental Hotels Group Reviews

Updated 15 October 2018
1,689 reviews

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3.8
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InterContinental Hotels Group CEO Keith Barr
Keith Barr
233 Ratings

1,689 Employee Reviews

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Pros
Cons
  • "Work life balance is not too great" (in 28 reviews)

  • "Long hours and stressful day-to-day operations" (in 38 reviews)

More Pros and Cons

  1. "Fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at InterContinental Hotels Group part-time

    Pros

    Good fun at work and nice people

    Cons

    Salary or benefits
    Staff food is just horrible


  2. "Poorly managed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management Intern in Dublin, Co. Dublin
    Former Employee - Management Intern in Dublin, Co. Dublin
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at InterContinental Hotels Group full-time (Less than a year)

    Pros

    Shared misery with coworkers created a common bond.

    Cons

    There is one pro....everything else imaginable is a con

    Advice to Management

    Get off your high horse and lead by example and not a rule book

  3. "Great place to work, but undergoing transformation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA (US)
    Former Employee - Anonymous Employee in Atlanta, GA (US)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at InterContinental Hotels Group full-time (More than 5 years)

    Pros

    - Great culture and friendly people
    - Good work-life balance

    Cons

    - Undergoing organizational transformation in 2018; many jobs being outsourced or eliminated
    - Bureaucratic and slow to change


  4. "good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Laborer in Winnipeg, MB (Canada)
    Former Employee - Laborer in Winnipeg, MB (Canada)
    Recommends
    Positive Outlook

    I worked at InterContinental Hotels Group full-time (More than a year)

    Pros

    good pay nice culture interesting work

    Cons

    low benefits high turnover no holiday time

    Advice to Management

    better benefits


  5. "Workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Analyst in Gurgaon, Haryana (India)
    Current Employee - Senior Analyst in Gurgaon, Haryana (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at InterContinental Hotels Group full-time (More than a year)

    Pros

    Good Work life balance and Good facilities.

    Cons

    Not required to fill this details.

    Advice to Management

    Not necessary to share the details


  6. "Good company to work with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Leader in Gurgaon, Haryana (India)
    Former Employee - Team Leader in Gurgaon, Haryana (India)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at InterContinental Hotels Group full-time (More than 5 years)

    Pros

    1. work life balance.
    2. Salary at a upper edge than market standards.
    3. Transport and free meals.

    Cons

    1. With company getting stable in the market, they are moving toward cost cutting and automation which obviously has a direct impact/risk on employee.


  7. "Thai Language Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Thai Language Specialist in Gur Gram (India)
    Former Employee - Thai Language Specialist in Gur Gram (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at InterContinental Hotels Group full-time (More than a year)

    Pros

    I would have to say the atmosphere of my team was very good and very helpful when I needed their help.

    Cons

    Sometimes I had felt that not enough help was provided but it's only because they couldn't speak Thai

    Advice to Management

    Keep up the good work

  8. "A great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent in Alamogordo, NM (US)
    Current Employee - Front Desk Agent in Alamogordo, NM (US)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at InterContinental Hotels Group full-time (Less than a year)

    Pros

    Coworkers are supportive, manager believes that happy employees are good for business, room to advance

    Cons

    Sometimes long hours and double shifts are required

    Advice to Management

    I love the passion for the job that you have

    InterContinental Hotels Group Response

    12 Oct 2018 – Program Analyst, Americas Talent Resourcing

    Thanks for your review. We're glad to hear that you feel IHG is a great place to work!
    I encourage you to speak with your GM about your shift, as we certainly want to avoid any "burn out... More


  9. "Front Desk Receptionist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at InterContinental Hotels Group full-time

    Pros

    Very friendly environment. Helpful and kind staff

    Cons

    Minimum wages and sometimes it can be very stressful moments because you must deal with many complaints from the guests


  10. "Reservations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at InterContinental Hotels Group full-time (More than 5 years)

    Pros

    Healthy and relaxed work atmosphere

    Cons

    Limited opportunity for career promotions


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