Hulu Reviews
Updated Aug 18, 2022
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Found 658 of over 798 reviews
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Recommend to a Friend
Approve of CEO
Kelly Campbell
114 Ratings
Pros
"good work life balance, good culture overall" (in 47 reviews)
"It's a fantastic work environment with great competent coworkers" (in 41 reviews)
Cons
"Work life balance was not great" (in 26 reviews)
"Still working through some start up -> small company -> large company growing pains, but generally heading in a direction I like" (in 21 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Former Employee★★★★★
Pros
- Great culture. - Good benefits. - Met some really cool people. -Everyone was so willing to teach and friendly.
Cons
- Disney (changed everything Hulu stood for)
- Former Employee, more than 1 year★★★★★
Pros
very flexible to wrok here.
Cons
showing the great results as always
- Former Employee, less than 1 year★★★★★
Pros
lots of growing and learning opportunity
Cons
no cons at all it was great!
- Current Employee★★★★★
Pros
The job pays the bills
Cons
You have to do work instead of faking it
- Current Employee★★★★★
Pros
Great work-life balance Small but capable team
Cons
At times can be a bit hectic
- Former Employee★★★★★
Pros
The culture. Hulu was the first company I felt actually adhering to their philosophies. They were so willing to promote from within and gave you a shot if you believed in yourself.
Cons
Metrics expectations but this company was pretty lenient. Coaching was provided but at my time I would struggle with CSAT. I’m unsure if moving forward they evolved it but they grow daily so I’m sure they have.
Continue reading - Current Employee, less than 1 year★★★★★
Pros
Healthcare, days off, hours, Disney benefits
Cons
Dealing with occasional crazy sports fans
Continue reading - Former Employee, more than 3 years★★★★★
Pros
It's not as busy but still low paid for bilingual
Cons
Annual review is based on quality of calls and not all work duties are based on that
Continue reading - Current Employee★★★★★
Pros
-Awesome direct managers that really care about your well-being -Flexible/remote -Good benefits for health, vision, dental, & pet -Opportunities for job growth into other departments -Park pass for Disney
Cons
-With Disney taking over, lots of benefits have changed/been removed such as long term incentive bonuses (unless you are working at a higher position) -During busy times or when we lose teammates, it takes higher management (on the Disney side) awhile to approve for new hires which can lead to some months of being a bit overworked. - More tasks getting assigned to job (such as Disney+ or ESPN+) without being compensated more except being told "it's a great opportunity for the team". -Other job requests can also take time to process if it has to go through Disney's approval because they never seem to have urgency if you aren't working directly under Disney. Overall: Hulu itself is a pretty cool company that Disney has slowly began to taint. While it may not affect new hires as much and can be a good stepping stone for other jobs, Disney has shown that they do not care to retain their employees in the customer service department for the long term.
Continue reading - Former Employee, more than 3 years★★★★★
Pros
Overall, working at Hulu / Disney was great. Lots of opportunity for growth, and I was able to learn a ton while working there.
Cons
Communication is TERRIBLE. Lots of company / policy changes that left things to be swept under the rug on a constant basis. Pay was OK at best.
Continue reading
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Hulu Reviews FAQs
Hulu has an overall rating of 3.9 out of 5, based on over 798 reviews left anonymously by employees. 69% of employees would recommend working at Hulu to a friend and 56% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.
69% of Hulu employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Hulu 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Hulu to be career development, culture, benefits and the cons to be senior leadership, management.
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