Hulu Reviews

Updated Aug 18, 2022

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Found 658 of over 798 reviews

3.9
69%
Recommend to a Friend
81%
Approve of CEO
Hulu President Kelly Campbell
Kelly Campbell
114 Ratings
Pros
  • "good work life balance, good culture overall(in 47 reviews)

  • "It's a fantastic work environment with great competent coworkers(in 41 reviews)

  • Cons
  • "Work life balance was not great(in 26 reviews)

  • "Still working through some start up -> small company -> large company growing pains, but generally heading in a direction I like(in 21 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 4.0
      Former Employee

      Not the same

      Aug 18, 2022 - Campaign Manager in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Great culture. - Good benefits. - Met some really cool people. -Everyone was so willing to teach and friendly.

      Cons

      - Disney (changed everything Hulu stood for)

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    2. 5.0
      Former Employee, more than 1 year

      Customer Service

      Aug 7, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      very flexible to wrok here.

      Cons

      showing the great results as always

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    3. 5.0
      Former Employee, less than 1 year

      Great place to work!

      Aug 3, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      lots of growing and learning opportunity

      Cons

      no cons at all it was great!

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    4. 3.0
      Current Employee

      Its a job

      Aug 10, 2022 - Senior Software Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The job pays the bills

      Cons

      You have to do work instead of faking it

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    5. 5.0
      Current Employee

      Great place to work!

      Jul 26, 2022 - DIgital Inventory Analyst in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great work-life balance Small but capable team

      Cons

      At times can be a bit hectic

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    6. 5.0
      Former Employee

      Hulu is a great place to work for!

      Jul 27, 2022 - VXA Advocate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The culture. Hulu was the first company I felt actually adhering to their philosophies. They were so willing to promote from within and gave you a shot if you believed in yourself.

      Cons

      Metrics expectations but this company was pretty lenient. Coaching was provided but at my time I would struggle with CSAT. I’m unsure if moving forward they evolved it but they grow daily so I’m sure they have.

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    7. 5.0
      Current Employee, less than 1 year

      Great job / lots of benefits

      Jul 23, 2022 - VXA Advocate in San Antonio, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Healthcare, days off, hours, Disney benefits

      Cons

      Dealing with occasional crazy sports fans

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    8. 3.0
      Former Employee, more than 3 years

      $14.25 for bilingual rep

      Jul 31, 2022 - Customer Service Representative - Tech Support in San Antonio, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It's not as busy but still low paid for bilingual

      Cons

      Annual review is based on quality of calls and not all work duties are based on that

      Continue reading
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    9. 4.0
      Current Employee

      Pretty good company to work for

      Jul 5, 2022 - Customer Support Tier II 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -Awesome direct managers that really care about your well-being -Flexible/remote -Good benefits for health, vision, dental, & pet -Opportunities for job growth into other departments -Park pass for Disney

      Cons

      -With Disney taking over, lots of benefits have changed/been removed such as long term incentive bonuses (unless you are working at a higher position) -During busy times or when we lose teammates, it takes higher management (on the Disney side) awhile to approve for new hires which can lead to some months of being a bit overworked. - More tasks getting assigned to job (such as Disney+ or ESPN+) without being compensated more except being told "it's a great opportunity for the team". -Other job requests can also take time to process if it has to go through Disney's approval because they never seem to have urgency if you aren't working directly under Disney. Overall: Hulu itself is a pretty cool company that Disney has slowly began to taint. While it may not affect new hires as much and can be a good stepping stone for other jobs, Disney has shown that they do not care to retain their employees in the customer service department for the long term.

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      1 person found this review helpful
    10. 4.0
      Former Employee, more than 3 years

      Great place to work

      Jul 4, 2022 - Quality Specialist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Overall, working at Hulu / Disney was great. Lots of opportunity for growth, and I was able to learn a ton while working there.

      Cons

      Communication is TERRIBLE. Lots of company / policy changes that left things to be swept under the rug on a constant basis. Pay was OK at best.

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    Hulu Reviews FAQs

    Hulu has an overall rating of 3.9 out of 5, based on over 798 reviews left anonymously by employees. 69% of employees would recommend working at Hulu to a friend and 56% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.

    According to anonymously submitted Glassdoor reviews, Hulu employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Hulu. This rating has been stable over the past 12 months.

    69% of Hulu employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Hulu 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

    According to reviews on Glassdoor, employees commonly mention the pros of working at Hulu to be career development, culture, benefits and the cons to be senior leadership, management.

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