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HomeServe UK Senior Manager Reviews

Updated 29 Jun 2020

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4.6
100%
Recommend to a Friend
100%
Approve of CEO
HomeServe UK CEO Greg Reed
Greg Reed
7 Ratings
  1. COVID-19

    "Brilliant place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Manager in Walsall, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HomeServe UK full-time for more than 10 years

    Pros

    I have been at HomeServe for nearly 13 years, based at the Walsall site from Day 1. There are lots of different opportunities available here. All the Senior managers and Execs are very supportive. We have a brilliant culture here where the company treats everyone equally. The company remains very committed towards our People, Customers and especially NHS staff during COVID 19 crisis. I absolutely love working at HomeServe.

    Cons

    I really can't find any!

  2. "I feel lucky to work here"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Marketing Manager in Walsall, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HomeServe UK full-time for more than 3 years

    Pros

    Really do put people first Provide lots of support in difficult times Amazing colleagues Committed to health and safety of workforce

    Cons

    I don't have any cons

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  3. "Still a great place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Manager 
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at HomeServe UK full-time for more than 5 years

    Pros

    Great hard working people always looking to make a difference

    Cons

    Limited funding now for Learning & Development

    Continue reading
  4. "Fast moving and friendly place to work!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Manager in Walsall, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HomeServe UK full-time for less than a year

    Pros

    Its a very people focussed culture which encourages collaborative working across different parts of the business. It is also very focussed on customer outcomes and putting the customer first.

    Cons

    Be ready for lots of change and fast pace at times.

  5. "Ive been with HomeServe for 16 years and I wouldnt change a thing"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Project Manager in Walsall, England
    Recommends
    Approves of CEO

    I have been working at HomeServe UK full-time for more than 10 years

    Pros

    Fast paced, challenging, feel empowered, great people, great facilities, career development, good benefits, flexible working, diverse and inclusive

    Cons

    Some of the facilities which I know we are working on

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  6. "Good Place to Work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Project Manager in Walsall, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HomeServe UK full-time for more than 10 years

    Pros

    Great Team Spirit Great People to work with - more like friends then colleagues Good career opportunities On site parking On site canteen Good benefits

    Cons

    Some of the facilities could be improved, but overall a lot better than other companies When you get to a certain level it can be difficult to progress and get recognised Struggle to get work life balance

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  7. "Ambitious, changing at pace, great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Manager in Walsall, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at HomeServe UK full-time for less than a year

    Pros

    Lovely people, truly friendly culture, open leadership style and freedom to deliver

    Cons

    change sometimes feels very reactive rather than strategic

  8. Helpful (5)

    "Great company, great culture, great values, genuine people"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Finance Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HomeServe UK full-time for more than a year

    Pros

    I must admit I have never been so inspired by the way a company lives by its values and by how the culture totally reflects what the company praise itself for. Even in a back office role, the feeling of being able make a real tangible impact in how the company is shaped is a boost in motivation. The tone at the top is clearly spot on and is reflected all the way down to ALL employees. It is the first time I truly feel motivated by the leadership of the company where I work, their down to earth personalities and availability to every single employee to have an open conversation with them. The growth and development opportunities (mainly horizontally but also vertically) are visible every month which shows again how strong is the focus on employee's development. The support and team spirit is great making of it a great working environment. I cannot be happier with my move to HomeServe.

    Cons

    The company is growing at a rapid pace (which is great) but it seems sometimes that the old legacy processes are hard to break. However, there has never been a better time to transform negatives into opportunities!

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  9. Helpful (6)

    "A vibrant & people focussed place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Partnerships Manager in Walsall, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at HomeServe UK full-time for more than a year

    Pros

    The first focus is on the employees/people. Sort them out, and they'll sort out the customers and the others with an interest. Sounds simple - but how many others actually do it? Strategy is clear and shared with all. Ideas from all levels of the business are not just welcomed but are encouraged - and then often acted upon. Management listen - following a survey the maternity and paternity benefit was enhanced to market leading standard Flexible working location (role dependant) The new CEO will gladly have a half hour 1-2-1 with anyone... anyone. Unheard of if you ask me. Investment in tech changes will make a massive difference. Company is in growth mode - both UK and internationally. A good time to get in. Lots of employee engagement stuff and a decent Chrimbo Do. The vibe in the place is palpable, becomes the norm but those experiencing for the first time don't quite know what the hell is going on - in a good way! oh and a free policy is great - felt guilty using mine, but service was great.

    Cons

    I had some cons, but on reflection they feel a bit petty. No one and no company are perfect, but if they're striving to be better then don't knock it, so I won't. Ok I will, having to reverse park is a pain in the a**e!

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  10. Helpful (1)

    "Senior Partnerships Manager"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Partnerships Manager in Walsall, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HomeServe UK full-time for more than 5 years

    Pros

    Opportunities to progress and enhance your own career prospects. A really good culture has been embedded into the business and everyone really does look out for one another. It's great also that you can have a 121 with the CEO regardless of level which is probably unheard of at other companies.

    Cons

    Sometimes with everything that is going on as it's really busy at the moment, it sometimes can be difficult to keep up to date with the changes happening. Canteen food is a bit hit and miss but that's probably being picky.

    Continue reading

    HomeServe UK Response

    November 8, 2017Communications

    Thanks for taking the time to post a review!

Found 34 reviews