Holiday Inn Express Reviews | Glassdoor.ie

Holiday Inn Express Reviews

Updated 11 December 2018
815 reviews

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3.2
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Recommend to a friend
Approve of CEO
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Keith Barr
63 Ratings

Employee Reviews

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Pros
  • "Meeting new people is defiantly the best part" (in 32 reviews)

  • "Calm, relaxed work environment that is good for all types of employees" (in 25 reviews)

Cons
  • "No benefits for housekeepers here" (in 49 reviews)

  • "Management sits around drinking coffee in their office while front desk staff is expected to run the hotel on their own" (in 36 reviews)

More Pros and Cons

  1. "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Front Desk Receptionist in Dublin, Co. Dublin
    Former Employee - Front Desk Receptionist in Dublin, Co. Dublin
    Doesn't Recommend

    I worked at Holiday Inn Express part-time (Less than a year)

    Pros

    negotiable salary, great location to work in, friendly staff, uniform provided,

    Cons

    inexperienced management (Guest service managers have no previous experience in managing people)
    not complies with break entitlements,
    no hr department (neutral side)


  2. "Front desk agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dublin, Co. Dublin
    Former Employee - Anonymous Employee in Dublin, Co. Dublin
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Holiday Inn Express full-time (Less than a year)

    Pros

    Career opportunity, meeting many new people

    Cons

    High employee turnover as usually in hotels.

  3. "Hote Front Desk Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hotel Front Desk Agent in Kansas City, MO (US)
    Current Employee - Hotel Front Desk Agent in Kansas City, MO (US)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Holiday Inn Express full-time (More than a year)

    Pros

    I like the company culture, enthusiastic managers that encourage opportunity for advancement, getting to engage with new people all the time.

    Cons

    The pay could be better but I understand that that varies based on experience as well.


  4. "Great Company, Little benefits or advancement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    I have been working at Holiday Inn Express part-time

    Pros

    Guests are great (most of the time)

    Cons

    Little-to-no benefits
    Below average pay
    No breaks

    Advice to Management

    Schedule overlap for breaks, increase pay, offer full time benefits


  5. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Services Manager in Hinton, AB (Canada)
    Current Employee - Guest Services Manager in Hinton, AB (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Holiday Inn Express (More than 3 years)

    Pros

    great staff
    free food
    hotel discounts
    benefits
    Flexible work hours

    Cons

    shift work
    can have bad owners
    high turnover

    Advice to Management

    grow and coach people.


  6. "Awesome place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Services Manager in Hinton, AB (Canada)
    Current Employee - Guest Services Manager in Hinton, AB (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Holiday Inn Express full-time (More than 3 years)

    Pros

    Great people
    Free food
    Hotel discounts
    Travel for work minimum

    Cons

    High turnover
    Strict standards to maintain

    Advice to Management

    Focus on developing people and educating them.


  7. "Maintenance manager working with others and outside of my department."

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Doing what’s right daily and treating your pierce with respect at all times.

    Cons

    Communication!!! No micro managing! Be there when they need you.

    Advice to Management

    Chain of commend is very important. Let them manage and guide them when they ask! Is not how many followers a leader may have? Is how many followers you make leaders?

  8. "Desk clerk/housekeeping"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Holiday Inn Express full-time

    Pros

    Great staff to work. Clean area and always had supplies as needed

    Cons

    Not enough of hours of remodeling the hotel


  9. "Front Desk Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Holiday Inn Express part-time

    Pros

    Great experience in hospital

    Cons

    Hard to get time off. Especially for holidays.


  10. "Fair management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Housekeeper in Portland, OR (US)
    Former Employee - Housekeeper in Portland, OR (US)
    Recommends
    No opinion of CEO

    I worked at Holiday Inn Express part-time (Less than a year)

    Pros

    Consistant, provided open communication and made it easy to do my job. I would work for this company again.

    Cons

    Racial issues in housekeeping
    Little to No room for advancement
    Unreasonable exspectations in housekeeping

    Advice to Management

    None! I was supervised by fair and experienced management.