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Hilton Grand Vacations

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Hilton Grand Vacations

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Hilton Grand Vacations Reviews

Updated 24 Jan 2023

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Found 1,043 of over 1K reviews
3.8
75% Recommend to a Friend
Hilton Grand Vacations President Mark Wang
90% Approve of CEO

Found 1,043 of over 1K reviews

3.8
75%
Recommend to a Friend
90%
Approve of CEO
Hilton Grand Vacations President Mark Wang
Mark Wang
532 Ratings
Pros
  • "Great Benefits and flexible schedule(in 72 reviews)

  • "I was 22 when I was first employed by Hilton Grand Vacations(in 19 reviews)

  • Cons
  • "Sometime overworked, long hours and overtime(in 22 reviews)

  • "Lack of communication, sales drives all decision making(in 9 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee
      Featured Review

      Love my career!

      3 Apr 2022 - Quality Assurance Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flex PTO! Family like work place with integrity selling and workforce!

      Cons

      None that I can think of atm.

      Be the first to find this review helpful
    2. 5.0
      Former Employee

      Great experience

      22 Jan 2023 - SPA Attendant - Part-time Or On Call 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Company does really Good in Sales

      Cons

      Need better management and supervisor

      Continue reading
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    3. Join the Hilton Grand Vacations team
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    4. 4.0
      Current Employee

      Decent

      18 Jan 2023 - Front Desk Agent 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits are available on day 1 of being hired.

      Cons

      Management styles vary depending on department, internal communication, and outdated systems.

      Be the first to find this review helpful
    5. 4.0
      Current Employee

      Compensation is good

      12 Jan 2023 - Senior Sales Executive 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible and is great for the hotel discounts

      Cons

      Better calls are given to those who are favored. everyone is to make a certain amount each year; it's very obvious

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    6. 5.0
      Current Employee, more than 1 year

      Great love the training and environment.

      11 Jan 2023 - Sales Associate in Las Vegas, NV
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Earning potential with hard work is great payout without long hours.

      Cons

      None. Work life balance needs to be a high priority

      Continue reading
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    7. 4.0
      Former Employee, more than 3 years

      Great Company and Benefits

      10 Jan 2023 - Sales Representative in Orlando, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Hotel discount program world wide

      Cons

      can be stressful to maintain quotas

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    8. 5.0
      Current Employee, more than 5 years

      Amazing place to work

      5 Jan 2023 - Sales Executive in Myrtle Beach, SC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The Brand and the Pay

      Cons

      Tire kickers not serious about anything. Just freeloading

      Continue reading
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    9. 3.0
      Former Employee, more than 1 year

      High Pressure Sales

      17 Jan 2023 - Sales Executive in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great sales training program & potential to earn over $150k a year

      Cons

      80% of new hires don't make it past 90 days. This type of sale is emotionally draining.

      Continue reading
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    10. 2.0
      Former Employee, more than 3 years

      The Truth About the advisors

      7 Jan 2023 - Vacation Advisor in Las Vegas, NV
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Prior to covid there were lots of incentives offered by the company from free trips, televisions, appliances and my favorite, gift cards. We had bonuses monthly earned upon tier and goals reached by selling vacation packages. Quarterly awards and recognition, holiday parties and many other incentives.

      Cons

      Cons, Hilton (Grand Vacations) hires anyone! I have seen employees of all levels fired for harassment, drugs, bank robbery, racisim. There is a lack of true management professionalism, education, morals and values and ethical responsibility. There really is not professional screening as long as you can answer a call it seems they will hire you. The turn over was horrible, immature managers, leads and employees. For those serious about their work, career, they sustain and make good money. The burn out is easy and often felt like the boiler room atmosphere, yelling, childish antics and just ghetto.

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    11. 5.0
      Former Employee

      Great place to work!

      19 Dec 2022 - Customer Service Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It feels more like family then co-workers. I always felt heard, included and that what I had to say had value. If I ever had questions or needed help, there was always someone ready and willing to lend a had.

      Cons

      I think the pay could be a bit more but I understand after COVID some companies had to change their pay structures.

      Continue reading
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    Viewing 1 - 10 of 1,043 Reviews
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    Hilton Grand Vacations Reviews FAQs

    Hilton Grand Vacations has an overall rating of 3.8 out of 5, based on over 1,079 reviews left anonymously by employees. 75% of employees would recommend working at Hilton Grand Vacations to a friend and 65% have a positive outlook for the business. This rating has decreased by -4% over the last 12 months.

    According to anonymously submitted Glassdoor reviews, Hilton Grand Vacations employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Hilton Grand Vacations. This rating has decreased by -1% over the last 12 months.

    75% of Hilton Grand Vacations employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Hilton Grand Vacations 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

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    Hilton Grand Vacations Photos

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    Hilton Grand Vacations photo of: Hilton Hawaiian Village
    Hilton Grand Vacations photo of: One of our Orlando offices has launched a new interactive space that will be showcasing our Owner, guest and Team Member stories featured on social media
    Hilton Grand Vacations photo of: Polar Plunge
    Hilton Grand Vacations photo of: Anniversary Celebration
    Hilton Grand Vacations photo of: Our Team Members in Las Vegas hosting an Owner Breakfast
    Hilton Grand Vacations photo of: Team Member enjoying our travel benefits with the HGV Travel Program
    Hilton Grand Vacations photo of: Team Members completing a leadership program
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    Glassdoor has 1,079 Hilton Grand Vacations reviews submitted anonymously by Hilton Grand Vacations employees. Read employee reviews and ratings on Glassdoor to decide if Hilton Grand Vacations is right for you.