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Genesis Healthcare

Engaged Employer

Genesis Healthcare

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Genesis Healthcare Reviews

2.9

42% would recommend to a friend

(1571 total reviews)

David Harrington

38% approve of CEO

Ratings by category

3.2

Diversity and Inclusion

2.9

Career Opportunities

2.8

Work/Life Balance

2.8

Compensation and Benefits

2.7

Culture and Values

2.6

Senior Management

Ratings distribution

5 stars

15%

4 stars

18%

3 stars

26%

2 stars

18%

1 star

23%

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
Cons
  • "State was called in constantly because of poor management.(in 117 reviews)
  • "low pay low moral do not reccomend(in 87 reviews)
  • "Poor benefits, run down building, short staffed, lack of corporate support(in 56 reviews)
  • "Awful upper management is very abusive.(in 27 reviews)
  • "The pay was not good and there were no raises.(in 21 reviews)
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Found 1,571 of over 2K reviews

Updated 4 Dec 2023

    1. 2.0
      4 Dec 2023
      Activities Assistant
      Current Employee, more than 1 year
      Saint Johnsbury, VT
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The have rules that do keep people safe, both workers and residents.

      Cons

      some rules are unnecessary and make residents feel more like they are in a prison than a home. Added, upper office management do what they do best and order on floor workers around, treating them like robots and replaceable pawns.

      1. 1.0
        16 Sept 2023
        Certified Nursing Assistant CNA
        Current Employee, less than 1 year
        Albuquerque, NM
        Recommend
        CEO Approval
        Business Outlook

        Pros

        You get to meet beautiful, elderly people and listen to their amazing stories. Elderly people are like a library we can learn so much from them.

        Cons

        Tragically I experienced & witnessed firsthand the appalling behavior of not only the nursing staff at this medical facility, but also all management. The level of rudeness and disrespect displayed towards the Certified Nursing Assistants (CNAs) was absolutely horrendous and completely unprofessional. From the moment I walked through the doors, it was evident that the nurses & management had an atmosphere of superiority and entitlement. They treate the CNAs as if they were beneath them, belittling their contributions and undermining their skills and abilities. It's truly disheartening to witness such blatant disrespect in a healthcare setting. The nurses consistently fail to communicate effectively with the CNAs, often leaving them in the dark about important patient care information. Instead of providing clear instructions and guidance, they dismiss the CNAs' concerns and brush off their questions, creating an environment of confusion and frustration. Furthermore, the nurses frequently engaged in condescending and derogatory remarks towards the CNAs. They openly criticize our work in front of patients and other staff members, undermining our confidence and creating a hostile work environment. It's evident that these nurses have no regard for the invaluable role that CNAs play in patient care. What was particularly distressing the lack of empathy and compassion displayed by management, and nurses. They seemed to have forgotten that their primary duty is to provide care and support to patients, yet they treat the CNAs as mere disposable assets. This level of callousness is deeply concerning.

      2. Join the Genesis Healthcare team
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        1. 2.0
          29 Nov 2023
          Director of Marketing and Admissions
          Current Employee, more than 1 year
          Washington, DC
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Positive team culture Autonomy Networking

          Cons

          Disorganized. Information doesn't have a streamlined process of getting to you. Most new information regarding job duties comes from people you don't know or work with. Very detached process. The direct supervisor has never known about changes to my job before I heard it elsewhere. Training is terrible. I think they think Training is good, but you will be left guessing a lot. You'll need to be a self starter and have initiative or you will not succeed. Low pay, below average benefits.

          1. 2.0
            30 Oct 2023
            Certified Nursing Assistant CNA
            Former Employee, less than 1 year
            Albuquerque, NM
            Recommend
            CEO Approval
            Business Outlook

            Pros

            They do pay extra on weekends, holidays and overtime and you can get discounts on shoes for work.

            Cons

            Has non certified aids on halls all by themselves, not enough resources to be able to do our job as best as we can, kept adding on more responsibilities for CNA's even when they barley had time to do patient care, clear favoritism to certain CNA's to where they did not care how much they called off/ randomly disappeared during the shift/let them sit at the nurses station most of the shift while other CNA was on the hall answering lights and got mad when other CNAs that weren't favorited did the same thing, hard to get days off in advance and hard to talk to HR since position got removed. Pay for your classes to become a CNA.

            1. 2.0
              29 Nov 2023
              Director of Maintenance
              Current Employee, more than 3 years
              Hurricane, WV
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Friendships with other staff, helping out the residents.

              Cons

              Pay Structure Corporate Company never paid bills.

              1. 4.0
                28 Nov 2023
                Receptionist/Administrative Assistant
                Current Employee, less than 1 year
                Philadelphia, PA
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Great administration and the people are friendly

                Cons

                No sick, bereavement or holiday pay until after 90 days is a big bummer (no time and a half if you work a holiday and are still under 90 days employed)

                1. 2.0
                  19 Oct 2023
                  Licensed Practical Nurse (LPN), Long-Term Care
                  Current Employee, more than 3 years
                  Huntington, WV
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Patients are nice and helpful. Rotational Scheduling Every other Weekend off

                  Cons

                  Management is fake , 3 out 4 won’t even get up come help on floor as needed. If you are in the group that’s been there for years can get by with most anything. Poor orientation, frequent turn over , breaks are a joke for license personnel, Staff always short so saves on budget . ADON has one year RN experience, Ashley administrator gets by treating unpopular staff wrong just because her mom works for Corporate. Stay away if your a loyal honest worker

                  1. 2.0
                    28 Nov 2023
                    Licensed Nursing Home Administrator
                    Current Employee, more than 8 years
                    Manchester, NH
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    good systems, eHR, many places to work throughout state

                    Cons

                    pressure from corporate, often short staffed.

                    1. 4.0
                      28 Nov 2023
                      Administrator
                      Former Employee, more than 8 years
                      Bowling Green, KY
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Excellent Pay, Job Advancement Opportunities

                      Cons

                      High stress environment, staffing shortages

                      1. 1.0
                        10 Nov 2023
                        HR Manager
                        Former Employee, less than 1 year
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        friends, getting to know residents

                        Cons

                        upper management, or corporate micro managed for outside the building HR manager had zero say. 8 Administrators in 11 months they dont keep people who around who question there motives and push back against corporate

                      Viewing 1 - 10 of 1,571 Reviews
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                      Genesis Healthcare Reviews FAQs

                      Genesis Healthcare has an overall rating of 2.9 out of 5, based on over 1,696 reviews left anonymously by employees. 42% of employees would recommend working at Genesis Healthcare to a friend and 31% have a positive outlook for the business. This rating has decreased by -3% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, Genesis Healthcare employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Genesis Healthcare. This rating has improved by 2% over the last 12 months.

                      42% of Genesis Healthcare employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Genesis Healthcare 2.8 out of 5 for work life balance, 2.7 for culture and values and 2.9 for career opportunities.

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                      Last Thursday and Friday I interviewed with 2 hiring managers for 2 different companies. Both of them said they’d like me to progress to the next interview and the recruiter would reach out. One company said they wanted a offer out this month so it would be a quick process. I sent thank you emails and references. I haven’t heard from either recruiter. I had the recruiter screening and hiring manager interview just days apart, I thought I’d hear back by now. Thoughts?!

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                      Glassdoor has 1,696 Genesis Healthcare reviews submitted anonymously by Genesis Healthcare employees. Read employee reviews and ratings on Glassdoor to decide if Genesis Healthcare is right for you.