Forrester Reviews

Updated 24 Sep 2020

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4.4
91%
Recommend to a Friend
95%
Approve of CEO
Forrester Chairman, President, and CEO George F. Colony
George F. Colony
694 Ratings
Pros
  • "I’ve seen most employees are in control of their Work/Life balance(in 134 reviews)

  • "You get to work with some really smart people who will consistently push you to challenge your own thinking(in 100 reviews)

Cons
  • "Cambridge office feels very disconnected from main parts of the city(in 46 reviews)

  • "A bit siloed with a disconnect between departments; Workload can be heavy making the work-life balance difficult(in 35 reviews)

More Pros and Cons
  1. "A great place to work."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Forrester full-time for more than a year

    Pros

    A great company that has handled itself impeccably through a tough 2020, Leadership is open, honest and transparent. A company that understands and respects its employees needs.

    Cons

    The offerings are complex and how it works with clients is extremely diverse , that's not a con. But it can take time to truly understand this complexity, which can be over powering to some new hires especially early career professionals.

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  2. "Leadership Cares"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Forrester full-time for more than 3 years

    Pros

    Leadership cares about employees' well-being

    Cons

    Integration pains through SiriusDecisions purchase

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  3. "This is a great place to work!"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales in Cambridge, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Forrester full-time for more than 10 years

    Pros

    This is a great place to work. This is a company that is always changing and always trying to do better for their clients. It's exciting to be on the cutting edge of business and what is changing in the world.

    Cons

    While we're getting better at this, following our own advice that we give to our clients. We still have a bit to go for some of our legacy processes that are Forrester centric vs Client centric,

  4. "Lots of Goodness, lots of opportunity"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Vice President in New York, NY
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Forrester full-time for more than 8 years

    Pros

    People are great. Everyone works really hard

    Cons

    Everyone works really hard because we cannot get out of our own way

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  5. "Top Notch Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Principal Analyst in Wilton, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Forrester full-time for more than 3 years

    Pros

    I continue to be impressed with the level of genuine concern about the well-being of not just their clients , but also their employees.

    Cons

    Would like to see formalized growth paths by role.

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  6. "An Incredible Employee Experience"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Client Executive 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Forrester full-time for more than 5 years

    Pros

    Collaborative Environment Company full of curious minds and ambition An executive team that gets it, and they have really shined in their care for the workforce in 2020 A truly merit-based hierarchy that rewards results Great benefits

    Cons

    Emphasis placed on research products, sometimes to the detriment of other products

  7. Helpful (9)

    "Great Employees. Unfortunately, Executive Leadership No Longer Embodies Core Values"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Consulting in Cambridge, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Forrester full-time for more than 5 years

    Pros

    Some of the best colleagues I've ever worked with. There's a genuine sense of respect and collaboration across teams, which makes it easier to have constructive conflict, all with the customer at the center of our actions. The corporate culture has generally been very good (although declining quickly -- more details in the "Cons" section), and I've learned more in my role at Forrester than I did at my previous employers and in my schooling.

    Cons

    Unfortunately, the executive team doesn't embody the same corporate values that my colleagues demonstrate and take to heart . Over the last 1.5 - 2 years, there's been a steady decline in the integrity of executive leadership decisions and communications to the both the employee population and clients, to the point where I would honestly no longer recommend this organization to friends, acquaintances, or prospective clients. Sadly, I no longer view Forrester as a research, data, and people company. And while I have the upmost respect for my colleagues' integrity and knowledge, I now view Forrester as primarily a sales company, that just happens to sell advice on best practices in customer and employee experience, while failing to follow their own "playbook" and recommendations.

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  8. "Great company for personal and professional growth"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive in London, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Forrester full-time

    Pros

    Lots of smart people and plenty of resources to grow your skills and knowledge. You will end up with a broader strategic view of the technology market, too

    Cons

    Internal communications can be overwhelming at times. Can be very corporate in some aspects

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  9. "A hiring process reflective of the inclusive, collaborative and efficient organisational culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Employee Experience Associate in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Forrester full-time for less than a year

    Pros

    Efficient hiring process enabling you to meet many relevant people who give you a great taste of the organisational culture. A speedy (although meticulous) and very friendly process. During the interview stages, the recruiter always ensured all my questions were answered and I was never left long without news, which is also the case now that I am in my role. Great leadership across the business.

    Cons

    I cannot think of any cons at this stage.

    Continue reading
  10. "Forrester is a family"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Research Associate 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Forrester full-time for more than a year

    Pros

    I've been with Forrester for 2 years now. When I first walked in I figured it would be just like any other job. It wasn’t until I was faced with one of the most personal hardships I hope to ever endure that I realized it was so much more than just a job. So many colleagues became like family, became a support system that I couldn’t have done without. And Forrester as a whole really took care of me. Exactly one year ago today I had to make the very difficult decision to leave my position with Forrester to tend to personal matters. I didn’t think I’d have the chance to come back. I was only gone for 2 months and I had the opportunity to come back, and my Forrester family welcomed me right back in. Although we spend so much of our lives at work, It’s pretty rare to find a job where you feel a part of something bigger. I couldn’t have gotten through the past two years without the support of my fellow Forresterites.

    Cons

    There are few cons to Forrester worth mentioning.

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