Forever 21 Store Manager Reviews | Glassdoor.ie

Forever 21 Store Manager Reviews

Updated 17 Oct 2019

To filter reviews, or .

3.0
33%
Recommend to a Friend
35%
Approve of CEO
Forever 21 CEO Do Won "Don" Chang
Do Won "Don" Chang
89 Ratings
  1. "Good place to get started in a fashion retail career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Store Manager - Merchandise Manager in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Forever 21 full-time for more than 10 years

    Pros

    Best company to show creativity

    Cons

    Unstructured. District leaders never have a solid partnership and can be felt with instore teams.

    Forever 212019-10-17
  2. "Great place to oearn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Co-Manager 

    I have been working at Forever 21 full-time for less than a year

    Pros

    Lots of things to do in such a big store. You learn a lot

    Cons

    Too big, is very very tiering

    Advice to Management

    Focus in policies and procedures

    Forever 212019-10-16
  3. "Great Pay Compared to Other Retailers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - ASM- Assistant Store Manager in Houston, TX
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Forever 21 full-time for more than 3 years

    Pros

    Great pay, paid holidays for upper management, growth, diversity, expansion, and ability to work a lot of hours, show yourself and you’ll move up the ladder and get raises quickly/often.

    Cons

    Work life balance, working every weekend.

    Advice to Management

    Choose wisely who you make a store manager.

    Forever 212019-10-05
  4. "Assist Store manager with daily resposnibilites."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Store Manager Operations in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Forever 21 full-time for more than 5 years

    Pros

    building relationship with the associates

    Cons

    turn over rate is high

    Forever 212019-10-03
  5. "Horrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Forever 21 full-time for more than a year

    Pros

    Non that I can think off

    Cons

    Everything from start to finish

    Forever 212019-10-12
  6. Helpful (1)

    "It’s Never about people here."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Co-Manager in Reno, NV
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Forever 21 full-time for less than a year

    Pros

    Product is cute, and easily stoppable with discounts. You are in a very fast paced environment so you stay busy, and it is a good place for people new to a job to get started with a lot of different skills to be learned very quickly with no support in time to learn. It’s sink or swim from day 1 with no actual time allowed to learn how to swim.

    Cons

    No corporate or District level support. No culture for training and growing employees. Customers are not out first, and districts consistently make decisions that sacrifice the shopping experience. It is 100% about quantity over quality. The employees are never put first. The company constantly changes DOR and sacrifices work load, ethics, and employees Hours and paychecks when ever they need a quick fix. Hourly... associates are expected to be 100% flexible with their time and never know if the company will ask them to work crazy amounts of overtime 1 week, or cut them down to less than 10hrs the next. Large volume fast paced sales make all levels extremely stressful and new hires often leave because they can’t handle it. Benefits are not good and copays are crazy high. Maintenance in stores and LP procedures create questionable work environments. Turn over is high all year and hard to staff because the Higher ups do not value their teams and word of mouth is rarely positive for F21.

    Show More

    Advice to Management

    Take the time to invest training and value into your employees. Listen to your managers running their business and support their decisions when they make sense. Hold positive meetings when you visit stores or hold conference calls. All communication is constantly negative. Learn how to celebrate the wins! Create a better system for coverage to keep stores staffed and supported and hold District and Regional Managers... responsible when they can’t support their markets.

    Show More
    Forever 212019-08-26
  7. "Don’t work here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Store Manager in New York, NY
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Forever 21 full-time for more than a year

    Pros

    Working with diverse customers and assisting with their fashion needs.

    Cons

    Poor management, terrible how they treat their employees

    Advice to Management

    Work as a team

    Forever 212019-09-15
  8. "Great Learning experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Forever 21 full-time for more than 8 years

    Pros

    Flexible schedule overtime opportunity

    Cons

    long hour last minute schedule changes high turn over

    Forever 212019-08-02
  9. "Conatant change"

    StarStarStarStarStar
    Current Employee - Store Manager 

    I have been working at Forever 21 full-time

    Pros

    Keeps you on your toes

    Cons

    Stressfull with all the changes

    Forever 212019-06-20
  10. "Low payroll no recognition"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Forever 21 full-time for more than a year

    Pros

    Hourly pay, Paid holidays off

    Cons

    Cut payroll to unmanageable expectations. Cut staff but expect you to still meet goals and please customers

    Advice to Management

    Don’t take this job

    Forever 212019-06-27
Found 161 reviews