1. Helpful (10)

    "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive in Dublin, Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zendesk full-time for less than a year

    Pros

    Many progression opportunities. Minimal micromanaging. Great benefits. Beautiful workplace. Down to earth colleagues access departments.

    Cons

    Canteen is great but wish there were more options for people with various dietary restrictions.

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  1. "Great place to work!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Success Associate in Madison, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zendesk full-time for more than a year

    Pros

    Excellent company culture! Good benefits.

    Cons

    None so far in my 2 year tenure

  2. "Great people, poor technical leadership"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Zendesk full-time for more than 3 years

    Pros

    Some amazing, intelligent, kind, talented people working there. Flexible work culture, decent compensation, good benefits.

    Cons

    Almost non-existent technical leadership above the senior manager level. Inability to hire and retain senior technical talent. Lack of collaboration between product and engineering. More than a few toxic people who have been there for a long time.

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