I second previous reviews experiences. I regret stepping down from previous position for this opportunity - Account Manager WebServ Employee Review

2.0
16 Aug 2024
Recommend
CEO approval
Business outlook

Pros

Good salary, The pay is fair with plans to implement commission. plus full benefits. Niche industry to learn, very interesting. Everyone is knowledgeable and experienced, plus very kind and friendly. Everyone on the team is easily approachable. Cross department communication is great. The SEO team is great at filling in gaps with client interactions during periods where PPC leadership was unavailable. Plenty of learning. There's definitely a lot you'll learn that you can carry other within your career.

Cons

Lack of training and unorganized. Half of the onboarding was self guided via docs. Some of the procedures were outdated. Some of the systems indicated are no longer in use and instructions are not in order. Crash course given for multiple systems/tracking/integrations , No uniform system across all clients. Lack of Guidance. Very Niche industry, so clients are limited. After onboarding, instructed to complete daily tasks and await new clients. Observe accounts but make no changes unless requested. Unexpected and unjustified layoff. As preciously explained, instructed to complete daily tasks but make no optimizations to campaigns while awaiting new clients. Terminated for begin idle yet lack of work to do outside of the approved daily tasks. I would have assumed that I entered at a bad period as multiple core management members were taking separate vacations at the time of my employment, but given that my experiences match previous reviewers, I don't think that this is something new.

Explore other reviews about WebServ

5.0
12 Mar 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I really enjoy working here because the team and leadership are all very friendly, supportive, and hard working. The office has lots of nice amenities, and the culture is friendly and warm. You'll never find yourself micro managed, but only encouraged to do your best work. It's fun to be a part of a company leading a niche industry because there is always opportunity to learn and grow.

Cons

No cons that I can think of.

1.0
30 Mar 2026
Recommend
CEO approval
Business outlook

Pros

There are no pros working here

Cons

If I had to describe hell on earth I would tell my experience working at webserv. This company does not care about its employees or their mental health. Everyone here is extremely overworked and burned out. Sales constantly makes promises to onboarding clients that they know they cant keep. Acccount managers are then blamed for not meeting these impossible expectations. Everything here is run by ai. Upper management uses ai to come up with responses to employees. It feels like you're interacting with robots all day. The PTO policy claims to be unlimited but youll be denied after 10 days a year. They also offer no coverage when you take pto, so youll have to work double the amount of time leading up to vacation to have all of your work done. Upper management is known to make inappropriate comments to employees and clients, making the work environment highly uncomfortable. They also fire people often with little to no explanation. I watched at least 5 people on my team get fired in the last year. There is no organization here, no onboarding, no direction. I truly cannot come up with the words to explain how awful this place is.

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