The people make WaterAid great, but the internal reputation is poor right now. - Anonymous employee WaterAid Employee Review

3.0
14 Apr 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Had amazing training opportunities here - Worked with caring and compassionate people - Org is vocal about wellbeing and encourage employees to rest, recover and prioritize their personal lives - It feels like sincere effort has been made to decolonise/decentralise power over the last couple of years - Everyone is incredibly connected to the mission and importance of clean water -Great opportunity to work with interesting people from all around the world

Cons

-In my experience poor/lack of communication between teams; the organisation is trying to fix this by making UK staff come into the office more, citing 'in person connection' as the solution. However they aren't looking at the processes and practices that support collaboration otherwise, and haven't consulted with employees about what solutions they'd like to see... many employees don't want to come into the office that often. - Lots of gaps in resourcing - people leave and aren't replaced for months, with other people in the team left to work harder covering tasks and acting up without pay or recognition -Top-down decision making - No union representation; there is an employee representation group being formed (after 1 - 2 years of planning...) but this isn't independent to WaterAid and will be run by employees as volunteers. It's difficult to seek advice or support for workplace grievances, especially when you don't have a good manager. -Slow decision making -Lack of career progression - No one seems to know how to apply the org's new strategy to their work.

Explore other reviews about WaterAid

5.0
29 Oct 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- mission-driven work with sizeable impact

Cons

- no cons to list

4.0
9 Mar 2026
Recommend
CEO approval
Business outlook

Pros

amazing place to learn if you’re entry level

Cons

pay is under industry average

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