Seems nice at first... - Anonymous employee Wahaca Employee Review

1.0
5 Aug 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Amazing free food, very supportive floor staff and fairly good training.

Cons

They don't give you breaks on eight hour shifts, employees are worked past the point of exhaustion and no one bats an eyelid, lots of gaps in training which you are supposed to miraculously know as soon as you start, managers sit at the bar and drink while barking orders at you. No sick pay, you have to bring your own float of £20 of change with you on every shift, if your table leaves without paying, you have to pay most of their bill...

Explore other reviews about Wahaca

5.0
24 Feb 2022
Recommend
CEO approval
Business outlook

Pros

good food e serviuce aliwance globoal

Cons

terrible customer service globo host

2.0
18 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Team environment, learning opportunities, flexible in some roles

Cons

The company has a friendly team and opportunities to learn, but higher management can be threatening, confrontational, and intimidating. Some policies are applied inconsistently, and mental health issues are sometimes used against staff, despite the company claiming to be supportive. Staff can feel unsafe raising concerns, and management decisions can feel punitive rather than fair. Overall, experience can vary greatly depending on management approach.

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