World class Experience and Excellent place to work - Anonymous employee VFS Global Employee Review

3.0
1 Feb 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Excellent top management Great Work life balance seamless Visa processes Transparent dealing

Cons

Pathetic HR Department, Don't acknowledge the issue, email and solution TAT is infinite based on your reminders. Need Serious improvement Pathetic IT department same as HR, Sometimes required more than 5-10 follow-up/Reminder emails. Need serious Improvement. customer Service Team require more product specific training, sometimes they don't aware about the certain processes.

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VFS Global Response
3y
We are sorry to hear the unpleasant impression that our internal teams have created. As an organization, we are continuously striving for improvement and would like to look into details. Please write to us at communications@vfsglobal. com.

Explore other reviews about VFS Global

5.0
21 Jan 2026
Recommend
CEO approval
Business outlook

Pros

customer service is priority for company

Cons

experience is excellent with company

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VFS Global Response
4mo
Thank you for your feedback. We’re glad to know that our strong focus on customer service is recognized and that your overall experience with the company has been excellent. We appreciate you taking the time to share your views.
2.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

the team are well versed with the work undertaken.

Cons

if you cannot speak hindi then you will not excel in this company, the company has hired south Asians only, most of the higher managers are on H1B visas, very much toxic work environment where the managers are expected to work on weekends and holidays.

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