Turn back now, it's not worth it! Worst company to work for! - Customer Service Representative Univar Solutions Employee Review

1.0
23 Dec 2015
Recommend
CEO approval
Business outlook

Pros

Good health insurance and benefits.

Cons

“This company is disorganized with horribly low employee morale. Achievement is almost impossible if you are good at your job because there are so few decent employees that the good ones get stuck doing everything. Management is oppressive and lacks true leadership. I have been working for Univar for almost 4 years and I have seen a steady downhill decline on everything from financials, leadership and morale. With the new IPO that has come out in 2015 expenses are being tracked at an all time high. Univar is no longer willing to pay employees overtime even if it is needed to perform essential job duties. This impacts customer service and sales. Upper management doesn't see the greater picture and only pay attention to numbers on spreadsheets. I personally have been denied compensation, incentives and bonuses despite earning them because the company was not doing well enough to pay my meager earnings. What is the point of trying your very best only to be let down by false promises? They work you to the bone and then refuse to pay you what you are worth. Univar continues to gobble up companies and become a monopoly but lack the knowledge and leadership to actually have success. Don't be fooled, all the money they say they can't pay you that you have truly earned goes directly into management pockets and into buying new companies they can't afford! My advice is to keep looking, this is in no way your dream company to work for, they will literally suck the life out of you.”

Explore other reviews about Univar Solutions

5.0
3 Feb 2026
Recommend
CEO approval
Business outlook

Pros

I enjoyed the job very stable and friendly people

Cons

A little outdated tech systems but doable

2.0
26 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Exposure to large, high-value accounts and complex operational challenges. The role builds resilience quickly and provides strong experience in account management, problem-solving, and cross-functional collaboration. There is a high level of ownership in day-to-day responsibilities, which can accelerate skill development for those who are self-driven.

Cons

Since the acquisition by Apollo, the work environment has noticeably declined. While new processes were introduced, leadership often did not take the time to fully understand or follow them, creating confusion and inconsistency across teams. Employees who raised questions or tried to improve processes were not always received positively, which discouraged feedback and innovation. There is also a lack of alignment between departments, leading to inefficiencies, miscommunication, and added pressure on employees managing critical accounts. Workloads are frequently excessive without adequate support, contributing to burnout and turnover. Compensation does not consistently reflect the level of responsibility and workload expected, which further impacts morale and retention. Overall, the organization feels reactive rather than structured, and direction has become increasingly unclear.

2
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