It’s an okay place to work - Customer Service Representative Unifi Employee Review

4.0
13 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Weekly pay and great coworkers

Cons

management could be better and work load

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Unifi Response
7mo
Thanks so much for your feedback! We’re glad you enjoy working at Unifi and want to continue ensuring that you have the best experience.

Explore other reviews about Unifi

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company! Love the team and enviorment

Cons

No cons for me to speak on

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Unifi Response
1w
Our goal is to create a great work environment. We are thrilled you’ve had a positive experience with Unifi.
1.0
8 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

No pros to working at Unifi. The Airport is beautiful and people are great. Unfortunately the employees work very hard for little pay and support from Unifi.

Cons

The company has significant internal issues that are not adequately addressed by Human Resources. There appears to be a culture of covering up problems rather than resolving them transparently. Leadership seems more focused on employee retention metrics and maintaining appearances with the airlines they serve than on addressing serious workplace concerns and holding individuals accountable. One of the most concerning examples was the handling of a manager who allegedly inappropriately harassed employees over a period of years. Despite ongoing concerns, meaningful action was not taken for years.. Situations like this create an environment where employees lose trust in leadership and feel that workplace misconduct is not taken seriously. This company should prioritize employee safety, accountability, and ethical management. Addressing serious concerns promptly and transparently is essential to retaining good employees and fostering a healthy workplace culture.

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