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Trowbridge Gallery

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Worst Company I've Ever Worked For - Client Relationship Manager Trowbridge Gallery Employee Review

1.0
11 May 2021
Recommend
CEO approval
Business outlook

Pros

A few people are nice. Fridays off.

Cons

Micromanaging, out of date management style, toxic environment

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Trowbridge Gallery Response
11mo
Response from Trowbridge Gallery Management Thank you for taking the time to share your feedback. We’re sorry to hear that your experience at Trowbridge Gallery didn’t meet your expectations, and we take your concerns seriously. Since your time with us, there have been several positive changes within the company, including a change in senior leadership. The Managing Director in place during your employment is no longer with Trowbridge, and we are now focused on fostering a more open, supportive, and progressive working environment. While we understand that our high standards and fast-paced culture may not be the right fit for everyone, we remain committed to continual improvement. We've enhanced our onboarding and training processes, reinforced our values of professionalism and mutual respect, and made staff wellbeing a greater priority—working a four day week and clearer support systems being just part of that. We genuinely value all feedback and are committed to learning from it. We wish you well in your future career and thank you again for sharing your experience. Warm regards, Trowbridge Gallery Management Team

Explore other reviews about Trowbridge Gallery

5.0
23 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Since the change in management in 2022, Trowbridge Gallery has undergone a significant cultural transformation. The previous concerns reflected in older reviews are not representative of the business as it stands today. Under new leadership, we’ve prioritised creating a respectful, inclusive, and professionally rewarding environment for every member of the team. Regular management training is now in place to ensure consistent, high-quality leadership at every level of the business. We’ve introduced structured staff training programmes across all departments to help everyone grow in their roles and feel confident in their contributions. We’ve also welcomed a dedicated in-house HR Manager, supported by an established external HR consultancy, to further strengthen our culture of professionalism, fairness, and support. The atmosphere in the studio and offices is now collaborative and focused, with a shared sense of pride in what we create. Our team plays a vital role in delivering the quality and service that our clients rely on, and we’re committed to supporting every individual in their professional journey with us. If you're considering joining Trowbridge Gallery, I’d encourage you to view us through the lens of what we are today—a company committed to excellence, respect, and continual improvement.

Cons

Long working day Mon-Thurs does take a little getting used to, but is so worth it for working a 4 day week.

5.0
17 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Trowbridge is truly a wonderful company to work for. From the outset they are welcoming and I have learnt so much from my time here. I wouldn't be leaving the role of it wasn't for moving home. Ever aspect of the company from the people to the artwork they sell is exceptional. Thank you to Trowbridge for teaching me everything they have.

Cons

The location for me is now not logistically feesable as I have moved to a different city.

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