Uninspired Leadership, poor technology - Business Development Spotted Zebra Employee Review

Thank you for taking the time to leave a review. We're genuinely sorry to hear your experience didn't reflect the company we work hard to be every day. We care deeply about everyone who joins us, and this is not the experience we want for anyone. At the same time, we feel it's important to respond honestly because some of what's been shared doesn't reflect the Spotted Zebra we know and that our team and clients know too. On leadership: in our most recent employee engagement survey (which had 100% participation), the NPS score for confidence in our founders was 100. We're really proud of that and it reflects the trust and openness we try to build with everyone on the team. On technology and assessments: we won four industry awards last year, including 'Innovation in Recruitment', 'TA Supplier of the Year' at the Personnel Today Awards, as well as Gold for "Candidate Assessment" at the IHR Awards. What we're most proud of is the genuine innovation behind our technology and the real difference our assessments make for clients. We've continued to lead from the front with the recent launch of AI Interview and we're seeing strong client growth with minimal churn. On our team: since our necessary restructure, our employee retention rate has been 98%. We think that reflects a team who feel genuinely valued and excited about where we're heading. On benefits and healthcare: every new joiner receives full, transparent details of their complete package during onboarding, so we're sorry if there was ever any confusion around this. We're a friendly, people-first company and we genuinely care about every person's experience with us. If you'd like to share more, we'd welcome that conversation. We wish you all the best in what comes next. Mark Chalmers - Head of People & Talent