Smoke & Mirrors and breeding Entitled, Arrogant People - Anonymous employee Salesforce Employee Review

1.0
22 Oct 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Original CEO, doing more for the community and social change, but isn't involved in how the company is run and the "Ohana" culture is not working, look inside.. you can create "Ohana" but if people are stabbing eachother in the back and arrogant, there is no Ohana.

Cons

Salesforce produces Entitled and quite frankly, arrogant people. They tell you to pat yourself on the back because "its harder to get into Salesforce than Harvard"... people repeat this at bootcamp, when they didn't even attend Harvard. Training is all online Trailhead badges, and not personal training with objection handling, interaction and just a bunch of "Salesforce is the best and the competitor sucks", their management and team breeds arrogance, ignorance and lack of humanity. Salesforce is all smoke and mirrors, great place to work, but their sales teams all stab eachother in the back. Try asking people about the relationships between EMEA and NorthAmerica on accounts. They claim #1 place to work but ask around, people get sick of being a cog in the corporate system. Salesforce is great marketers but peel back the onion, on integrating the clouds.

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Salesforce Response
7y
Thank you for taking the time to leave this feedback. Creating a great culture is a journey and not always a perfect one. On the whole, we are proud of the work environment and employee experience we deliver. The culture you're describing is not at all what we want to see at Salesforce. If you're comfortable, please connect with your Employee Success Business Partner to discuss some of the behaviors you've described in your Cons and Advice sections. Doing so will help us directly address the concerns you raise and make the work environment better for everyone.

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5.0
5 Jun 2026
Recommend
CEO approval
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Pros

Amazing workplace culture Great benefits Great career growth pathways Favorite job of my entire career Great leadership

Cons

None. You work hard but it’s so worth it.

4.0
9 Jul 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I've spent over 8 years with Salesforce in various management and individual contributor roles, all customer or partner facing. Some of the pros: - vibrant, fast paced culture - smart, fun, aggressive colleagues - management is focused on latest tech trends and staying or becoming a leader for many of them - by and large, customers and partners are very positive about the technology - good benefits and perqs - hip urban culture at HQ - a chart-your-own-course mentality that rewards those who aggressively seek out the job they want and pursue it, or sometimes even create it

Cons

After my long tenure and many Dreamforce conferences, I'm nearly fried. To say the culture is fast paced and the focus is always changing is an understatement. The reason Salesforce always seems on top, and chasing the latest trend, and in the press, is because employees are expected to run harder, carry more, cheer loudly, and pivot constantly. It's the world's biggest startup in behavior. But at the same time, with the recent influx of top career sales leaders from Oracle and what appears to be a board-level mandate for doubling revenue, employees are being asked to do even more with even less, fill higher quotas with smaller territories, less help, and the big company bureaucracy is rearing it's ugly head. Worse still is the politics. When you hire a bunch of smart, aggressive people, and put them in an environment of outsized expectations, throw in a bunch of re-orgs and changing management, and sprinkle with uncertainty and constantly changing priorities, you inevitably get people back stabbing each other and throwing others under the bus to appear smarter and more worthy of promotion. The few at the top will get very, very rich. The rest will lose the sense of personal ownership and start to wonder why they've given up health and family

782
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Salesforce Response
1y
It's not often that you get the opportunity to respond to a review 10 years in but your comprehensive and thoughtful review has managed to hold on as one of our most popular even a decade in :) It’s exciting to see that the things we love most about the Salesforce of today — super smart colleagues, being at the forefront of tech trends and establishing ourselves as leaders in the space, great benefits and perks to name a few — haven’t changed in the past 10 years. We acknowledge the challenges you faced, such as the pace, shifting priorities, and internal politics. Your advice on maintaining our foundational vision while avoiding big-company bureaucracy is helpful as we continue to grow as the #1 AI CRM. Salesforce is committed to balancing growth with employee well-being and staying true to our core values. We appreciate your insights and dedication over the years. Thanks again for your feedback!
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