If you value your mental health, don’t bother. - Optician SVS Vision Employee Review

1.0
19 Mar 2026
Recommend
CEO approval
Business outlook

Pros

The Union and union benefits. The health package is great and the only decent thing about working here. I liked being in a union for this reason.

Cons

Managers will berate you and make you feel stupid, you will be treated worse by patients than you will by customers working in a bar, calling insurances is tedious, paid only $15/hr when I worked there (not sure if it changed) and the rest of your pay is commission only. Commission wasn’t for me because it felt weird trying to upsell people in healthcare. This company makes you book Medicaid patients out far in advance but when a patient with better insurance calls they’ll get you in next week. Advice to anyone who is currently on Medicaid- go to Henry Ford Optimeyes instead. We had a patient get violent and had to let him back in which was insane. The company prides itself on giving in to this mistreatment. If you’re new you will have to travel to EVERY LOCATION in your district, sometimes 40 minutes away, on a moments notice. Sometimes you’ll be scheduled there, sometimes they’ll tell you that morning, sometimes literally in the middle of the workday you have to leave and drive to another store. Only positive about that was my location was the worst of the worst. If you click in at 9:01 even once it’s a write up, if it’s from traveling they make you “dispute it”. This company sucks.

Explore other reviews about SVS Vision

5.0
3 Nov 2023
Recommend
CEO approval
Business outlook

Pros

The company wants you to succeed for them too as well. They listen to suggestions on improvement. Hourly pay means great work life balance.

Cons

ODA responsibilities vary with each OD. There isn’t room for growth/ promotions in this position.

1.0
4 Apr 2026
Recommend
CEO approval
Business outlook

Pros

I learned refraction. I worked with digital optometrics.

Cons

They lied to recruit me about the hours I was required to work. The insurance is over 300.00 a WEEK for myself and one child. They worked me for three positions and paid me for one. They illegally canceled my paycheck. One incompetent person does your staff scheduling another incompetent person does your Doctor scheduling a third in incompetent person buys frames that don’t work with the insurance plans that you take and everyone gets mad at you for their poor decisions and the company expects you to put up with it! Your DM isn’t “responsible” for your schedule or your time off.. some incompetent woman in Michigan was. She actually scheduled me as two people the manager and the optometric technician, six days a week. For over two months! So incredibly frustrating and stressful.

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