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      Pep Boys

      Engaged employer

      Pep Boys reviews

      It is a good experience - Auto Mechanic Master Tech Pep Boys Employee Review

      4.0
      20 Mar 2012
      Auto mechanic master tech
      Recommend
      CEO approval
      Business outlook

      Pros

      They pay for your ASE test. They do some training in house. They don't rush you to much when you're working. At least they've given up on rushing me lol. Just take your time and try an do quality work. Don't take on jobs you can't handle, and you'll be ok.

      Cons

      If you don't turn at least 20 hours (in a 40 hour week) you will only get half your flat rate. Ex. I make 23 p/h flat rate, but if I dont bill 20 hours, I will get about 11.50 * the number of hours worked. Since Im only part time I dont mind, but full time techs are stressed when there isn't alot of work to do.

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      5.0
      6 Feb 2025
      Workers compensation manager
      Recommend
      CEO approval
      Business outlook

      Pros

      The people were fun and committed.

      Cons

      Risk Management Department was undergoing shifts making progress challenging

      2.0
      2 Apr 2026
      Automotive technician
      Recommend
      CEO approval
      Business outlook

      Pros

      The competitive pay. Thats about it

      Cons

      The whole guarantee system. Management, equipment. To anyone who decides to go to pepboys as a flat rate tech, they changed the guarantee system to where if you're not efficient, you only get what you flagged. So if management is bad, the location is bad and its slow, it gets rough. Prior it was a guaranteed pay based on you hitting 40 hours. Their excuse was people "abusing" which is really backwards thinking. If you're starting out, I recommend Firestone. The pay might be slightly worse but you'll have a guarantee of at least 30 hours. Also management at my location seems content only doing tires and flat repairs that hit budget. All while I have to come to them to see if my ticket got sold or if the fleet company approved of the work.

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