Pros
Former MIT, current Ops Manager. I should start off with saying I was at the top of my training class and my numbers are good. So this is not a review of some weak employee, simply an outlook of what I see. This company looks good on paper and is a stepping stone if you don't have many options, or if you want a couple years of outside sales to add to your resume before you move on. Then this could work for you. I would not recommend this program / organization for anyone interested in operations. Training staff was great and enjoyed my time spent in Plano, too bad little of it translates to the field.
Cons
HR does a great job of selling the company, I.E. Lots of intentionally misleading candidates during the recruiting process. They also do a good job of artificially inflating their rating on here.. This company is a complete mess internally. Tons of infighting, very low or no annual raises (you will be told otherwise) even with sales revenue continually growing, a bonus structure that is intentionally designed to not be obtainable in many locations, low base pay, and a good old boy network of people that should have been fired years ago. Every single employee I interact with is disgruntled. Most employees are very unhappy, but a lot of them are stuck for one reason or another. MIT retention rate is somewhere below 25% after a few years. The ERP system is a dinosaur. It's a flat system that constantly has issues with bugs. You will waste a lot of your time trying to deal with and correcting these issues. Operationally it's a reoccurring nightmare. Executive management has an 80s sales mentality. They refuse to invest in the company because they are afraid any money spent on improving the company will hurt EPS. Which they will wave in front of you like it's the only metric that matters. Lots of lip service about how much they value their employees. They are completely disconnected from the field and day to day operations. Lots of unethical activity and had a run in with the SEC in the not so distant past... Join at your own risk and at the very least hopefully this gets you to think twice about it.
