1. Helpful (8)

    "They took ethics classes from Bernie Madoff."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Contractor - Medical Transcriptionist 
    Doesn't Recommend

    I worked at Nuance for more than 3 years

    Pros

    Work at home. Interesting work. Great manager, but the last one was the worst I've ever had anywhere.

    Cons

    To list all would be like trying to drink from a fire hose. They have a new "Patient Safety" pay grid. Translation: "How can we wring every last ounce of time and expertise out of the worker while drastically cutting their pay?" The pay was already below minimum at 57.5 c per minute. Now it's per line and you can easily get slammed with 8 cents a line if you don't produce enough (ie, 6,000 to 11,000 edited lines a week). Pay deductions for minor errors. Email diarrhea. Constant admonitions to go to their training website on your own dime, even though you're working more than full time to meet their ridiculous minimums. Inconsistent QA. Many, many "account specifics" that seem to change with every full moon.

    Continue reading
  1. Helpful (1)

    "The 'new' Nuance is an exciting place!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Human Resources Director in Burlington, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nuance full-time for more than 3 years

    Pros

    Nuance has been through an exciting transition over the last few years and has come out stronger and better than ever. The new Senior Leadership are focused on executing against goals, winning in the market, and investing back into employees and culture. Nuance is unique because it is an industry leading company competing with the big names in the tech space, but still has some of the start up mentality where people can get involved in lots of projects and really create their own path. Hard to find a mix like that these days... Competitive compensation, super smart and talented employees, an exciting direction and strategy, and ability to get involved in anything you're interested in if you show initiative.

    Cons

    Some of the old-school learned behavior still lingering from the previous leadership team. It's getting better, but depending on what group or team you're in it can feel like things are changing more slowly. If you don't take initiative or network internally you might end up feeling a bit stuck. There are endless opportunities at Nuance, but with so many talented people you can't expect them to just fall in your lap without some initiative on your end.

    Continue reading
  2. "Decent work from home job"

    4.0
    Current Employee - Medical Documentation Specialist in Columbia, SC

    I have been working at Nuance part-time for more than a year

    Pros

    Flexible hours and working from home

    Cons

    Pay rate could be better

Discover more reviews about Nuance.