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Natural Life Collections

Engaged employer

Toxic Environment and Management, complete opposite of Brand Messaging - Anonymous employee Natural Life Collections Employee Review

1.0
24 Apr 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Creative environment, great beach location, flexible day to day dependent on position. Product is really cute and fun to work with. Annual bonuses are good, and probably the only thing helping employee retention rate. When things are good at Natural Life, they are good. But unfortunately the problems with this company far outweigh the good and do not seem like they will ever change.

Cons

This is an extremely toxic company that is the opposite of the brand messaging, core values, and overall professional decency you should expect in the workplace. The brand itself is known for being positive and uplifting, and yet the owner and upper management is so opposite of this it's hard to fathom. If you are a big fan of the brand I would absolutely not recommend working here, as it will completely tarnish how you see it. The CEO is truly what all prior reviews have said she is, if not worse. Everything is run on raw emotion, always at the sake of whoever is in her firing range that day, and you absolutely never know what you're going to get. She normalizes her behavior which in turn has most of upper management and her "favorites" acting in the same way, frantic, condescending, and honestly just nasty. This is not the place to work hard and want fair recognition or compensation, and absolutely not the place to be if you are a strong independent thinker. There is no HR department in the typical sense; you will have benefits and things of that nature but there is NO form of management regulation, professionalism, workplace issue reporting/reconciliation, etc. Absolutely no checks and balances system to ensure fair treatment. During my time here I encountered severe overtime abuse and countless HR issues that were never truly resolved (most of which absolutely could have been legally challenged). Things from the outside look wonderful, no doubting that, but I strongly, strongly urge you to do your research and read reviews (although many have been deleted or lost as Natural Life created a new Glassdoor page to erase negative reviews). Also, I know firsthand that the positive reviews you see here were a product of employees being pushed by Management to write positive reviews to try to hide the negative. I know they sound severe, but they are honestly true and not exaggerations. There is absolutely no way any current or former employees could honestly say there are no cons here.

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Natural Life Collections Response
9y
We recognize an entrepreneurial, fast growing environment is not for everyone. Some facts that should be recognized: Turnover: Our current rate is trending at 16%. (Average turnover for most companies is in this industry is 20%.) Our owner didn't ask anyone create a Glassdoor page, HR created it. Previously there was no company page for Glassdoor, so one was initiated by us. No reviews were lost as a result of us creating our company page as this goes against the rules of Glassdoor. Overtime abuse: Each employee has access at all times to the Company handbook which is posted to the company intranet and payroll website. All new hires sign and acknowledge that they have read and understand what is in the handbook. All hourly employees are to clock in and out for all hours worked. If any errors are found on a paycheck, these are corrected immediately. Overtime is paid for FT hourly employees on any hours worked over 40 in a single workweek. For FT salaried positions, the expectation is for employees to work at least 40-50 hours per week. However, there are some periods for certain positions when the workload is greater, such as positions with responsibilities during our peak and tradeshow seasons. We have done an extensive analysis of our positions, and are in compliance with FLSA standards. We handle and investigate HR issues in an immediate and timely manner. We follow up with employees during and after investigating HR issues in an effort to maintain open communication. It is the employee’s responsibility to voice their concerns as we have an open door policy. We have also recently expanded our HR department to assist with the positive growth we are experiencing. Natural Life’s #1 Goal over the last several years has been to create an infrastructure to support our incredible growth. There have been growing pains along the way, normal for any small business with such rapid growth, but we never stop focusing on improving our company. We promote employees who prove themselves as leaders, build teamwork, and have great attitudes. Natural Life and the people who work here are pretty amazing. We are passionate about what we do and we are proud of the success we've worked so hard to achieve. We enjoy nice bonuses, in addition to competitive pay and benefits. We build friendships and relationships that will last a lifetime. The Natural Life brand is making a difference in people’s lives with the products we make and the messages we spread, and we are proud to be part of making such a difference.

Explore other reviews about Natural Life Collections

5.0
11 Jul 2025
Recommend
CEO approval
Business outlook

Pros

I love Natural Life. We have flexible hours, work life balance, fun collaborative group, great challenges to keep us engaged

Cons

Fast paced and busy all the time Communication between departments is challenging at times

1.0
22 Dec 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Creative environment, creative and vibrant team and co-workers - Trauma bonding with your co-workers - The occasional free products - Free catered lunch, if you are on the executive team, they deem you worthy of it, or if it's your birthday. - Great brand values (that management doesn't ever follow.) - They pay well (for the Jacksonville area), but not necessarily for the amount of work and headache you'll endure. - Dog friendly office, but only on Fridays, and only if your dogs get along with the CEO's completely untrained, aggressive, loud, poorly behaved dogs that she brings into the office every day.

Cons

- Extremely disorganized - you'll be pulled in every which direction, all the time. CEO/Management has almost no idea what they want, but you'll need to do it, and then probably redo it, because of the disorganization and lack of direction. No structure to the organization, and without that structure there is a huge lack of accountability. Furthermore, what organizational hierarchy they do have, doesn't make any sense. - Insane micromanaging. I've never seen this level of micromanagement. One thing produced in my department probably went through at least 6 different approval processes at the CEO level. (Which I've never seen in my career before.) However, the CEO has no time to sit down and approve things, which creates an insane paradox. Despite going through all these approval processes, the CEO will sometimes cancel things in the 11th hour, so you've worked on something for hours and hours, only for it to get thrown out. Expect to spin you wheels all the time. - Absolutely no training or guidance. I would ask for guidance and it would be met with condescension and hostility. - Despite attempts to align their brand with a "hippie" aesthetic, Natural life puts absolutely no value on sustainability or eco-friendly practices. The amount of single use plastic that the home office alone goes through was disgusting to me. Only plastic utensils for their catered lunches. Single use plastic cups by the water station. Cheap products made overseas with the lowest end fabrics for the lowest possible price. - They tout "spreading kindness" in their products, but the CEO needs to read, absorb and follow that advice. On multiple accounts, I witnessed her openly bad-mouthing fellow employees during big meetings, when they wouldn't be there to defend themselves or their work. She is absolutely toxic. A few co-workers were equally toxic, and they made the workplace unbearable for me. - The CEO will frequently derail meetings, so nothing gets done. She'll get sidetracked by a single word and go on a rant causing nothing to get done. - They say they have flexible hours, but they don't. Not at all. They want you in the office every day. Management will say all day long that they want people to have a work-life balance and to not work nights or weekends, but the only people they promote are the ones that work ALL THE TIME. I would get emails starting at 5:30 am from some co-workers and would continue to get them into the wee hours of the night. - They will also overburden you with tasks. Expect to (attempt to) do the jobs of 3 people, and get admonished when it doesn't get done. - Nightmares! I had nightmares several times a week because of this job. - You'll have to share workspace with the CEOs awful dogs. Your lunch will probably get stolen by her dogs, and you can't do anything about it, because they'll bite you if you do. I'm a dog person, but those dogs are a liability and a nuisance to the workplace. I AM SO HAPPY I DO NOT WORK HERE ANYMORE!

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