Great potential, held back by poor culture - Anonymous employee Medisoft Employee Review

1.0
25 Jul 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great industry, with fantastic potential for growth. If they listen to the advice that they say they seek, they could make a real difference. This company seems to try to employ quality people. Sadly, Senior Management lacks the required objectivity to do this properly. Some really capable individuals with excellent industry knowledge work here. Free tea & coffee Well situated office location Annual company trip

Cons

This company works with patients' medical records. They do not adhere to any data security standards and operate in a potentially dangerously unethical manner. They claim to develop using Agile methodologies but the only evidence I saw of this was ad hoc 'stand ups' that would happen infrequently with no more than 5 minutes notice. The culture here is toxic. I have never felt so uncomfortable in an office in my entire working life. There is almost no talking whatsoever - the office is absolutely silent, to a point where it feels oppressive. Despite claiming to offer a flexible working policy, anyone taking advantage of it is made to feel like they are shirking their responsibilities. If you work fewer than 45 hours per week, you are deemed to not be doing enough. It is expected that travel to & from client sites will be done in employee's own time & it is difficult to take any time back. The concept of give & take is as foreign to Senior Management as the concept of a healthy work/life balance & there is a constant air of suspicion.

Explore other reviews about Medisoft

4.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

Decent company. Staff is pleasant.

Cons

Tech is old. A lot of legacy software. It’s hard to push new changes

4.0
26 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Good work life balance, great team to work with.

Cons

Annual tour isn’t that accurate.

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Medisoft Response
1y
Thank you for your review, we are really pleased to hear that you are enjoying your time with Medisoft. We continue to organise company social events but recognise that the tour is not always annual. We have made changes to our benefits information on our job adverts, social media including Glassdoor, and our website to better reflect this.
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