Designer - good until it wasn't. - Designer KPS3 Employee Review

Wonderful culture, great work-life balance, engaging work with wonderful people, incredible place for career growth.

Clients can introduce stress that can be difficult to combat.

If you are a creative considering this company, the people and certain work can be genuinely rewarding — but go in knowing your worth and don’t wait for the company to recognize it for you. The colleagues are the best part. Skilled, kind, and passionate people who will show up for you in ways the company itself will not. Solid benefits, exposure to diverse industries, and remote flexibility exist — just know that constant availability is quietly expected in return.

The agency cares more about how it looks than what it is. The values on the wall celebrate great work, creative courage, and challenging convention — in practice the path of least resistance is always chosen, clients are rarely pushed back on, and independent thinkers tend not to last. They say they want people who challenge everything. What they mean is challenge nothing that makes anyone uncomfortable. Cross that line and you will find out quickly. Too many voices, not enough clarity on who actually decides. Creatives absorb contradictory feedback from every direction and are still expected to produce something cohesive. Micromanagement is rampant while simultaneously being something leadership claims to be against. The irony of being told to be creative while being watched and second guessed at every turn is not lost on anyone who has worked here. Compensation does not reflect the workload. Raises are minimal even for those exceeding expectations, promotions rarely materialize, and financial incentives fall short for people carrying significant weight. The work is celebrated publicly far more than the people behind it are compensated privately. The work week starts at 40 hours. It never ends there. Persistent OT is never compensated. The hustle is glorified and the dysfunction is normalized. There is little curiosity about why people keep leaving and even less urgency to find out.